Automation

CIOs deal with Cloud, Cognitive, and Complexity to bring innovation to their organization

Recently, I had the pleasure of delivering a key note address to the Millennium Alliance, a gathering of CIOs and CISOs (Chief Information Security Officers) from many of the world’s most successful organizations. I am always energized by the interaction with our clients on the magnitude of transformation they are undergoing, and the depth of […]

Automation

5 Keys to driving automation adoption

Despite the attention-grabbing headlines, suggesting the workforce may one day be replaced by an army of robots, the reality is more complex. Fewer than 5% of jobs are fully automatable, according to McKinsey – but most roles have the potential to automate a significant proportion of their activities. This is the case in IT, where […]

Automation

Automation May Be the Key to Your Organization’s Next Big Innovation

Wouldn’t it be fantastic to be able to rapidly develop your organization’s innovation? It’s closer than you think: your organization can take steps today for their IT talent to focus more on innovation and delivering higher value. The average company deploys 50% of its IT staff and 60% of its IT budget to simply maintaining […]

Consumers still want cars but seek other mobility options

Will consumers want to own cars in 10 years? Are alternative ownership models the future of mobility? What technologies do people want in cars? These are just some of the questions the IBM Institute for Business Value set out to answer in our auto consumer study, A new relationship – people and cars. We surveyed […]

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How is RPA different from other enterprise automation tools such as BPM/ODM?

Earlier this week, I had an opportunity to meet with the C-Suite team from one of the largest insurance companies in the US. We engaged in a vigorous discussion around when to use enterprise automation tools such as business process management (BPM) versus robotic process automation (RPA)—a topic that is frequently on the minds of […]

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Driving enterprise-wide robotics and cognitive automation

Robotics and process automation technologies are revolutionizing many aspects of knowledge work and changing how organizations view their operations. This rapid innovation is causing executives to ask fundamental questions in business transformation, such as “What should our new operating model look like in the next three to five years? What is achievable with these technologies? […]

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Alternative payment options threaten to unsettle the business world

As alternative payment options such as PayPal and Google Wallet gain popularity, they also are climbing the list of the C-suite’s top concerns. The IBM Institute for Business Value (IBV) has tracked global industry trends through its ongoing series of C-suite studies since 2003. Our latest research, which we will publish in 2018, shows that […]

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Cognitive and AI will revolutionize supply chain operations

The futuristic renderings of science fiction have become reality: Robotic likenesses are now automating and instrumenting a learning supply chain. Artificial intelligence (AI) is making sense of the deluge of operational data from a plethora of devices and cloud applications. This technology also applies advanced mathematics to create products, processes and systems that can adapt […]

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Agile approach to build robotic process automation (RPA) CoE at scale

Enterprise automation journeys need to be well orchestrated using powerful approaches, strategic partnerships, differentiating technologies and digital skills. The use of an agile approach for implementing robotic process automation (RPA) helps ensure efficacy and client engagement throughout the process. Why an agile approach in RPA? RPA is a fast-paced solution and an area of increasing […]

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Finance leaders are stepping into the cognitive era

Pressure on chief financial officers (CFOs) to enable enterprise agility and help their businesses make better decisions is intensifying. Finance organizations must now proactively manage business growth and risk. Cognitive computing can help CFOs improve operational efficiency and create the potential for faster profitable growth. According to surveyed chief executive officers (CEOs), finance is one […]

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Blockchain Explorers are breaking away from the competition

As boundaries between industries continue to blur, new leaders are emerging: the Blockchain Explorers. They are far more open to new possibilities and experimentation. They have the capacity to learn fast and the capability to move even faster. And if past performance is any indication, they’re poised to break away. Who are the Explorers? Researchers […]

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Loneliness in the aging population affects society and the economy

Loneliness often isn’t recognized as an important health, societal and economic challenge. That must change. Research has shown that it can lead to health complications such as heart disease and dementia. But it can have equally serious social and economic consequences. And the aging population is especially at risk. Loneliness in the aging population will […]

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Digital era brings new wave of customer experience lessons

Today’s customers can be disappointed after just one click, making customer experience more complex — and more important — than ever. Changes that come from digital customer experience impact not only customers, but also companies’ strategies, processes, operations and employees. The IBM Institute for Business Value surveyed 1,400 companies and 6,600 consumers to better understand […]

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Disruption is a well-known threat, but some organizations are still unprepared

Executives have heard many warnings about the threat of disruption. Yet some organizations appear to be doing little to prepare for a more dynamic, uncertain future. And they may be paying for it in lost opportunities and lower revenue. The IBM Institute for Business Value is exploring how organizations respond to the threat of disruption […]

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3 top reasons banks adopt hybrid cloud

If banks are reticent to fully embrace the power of hybrid cloud, they may be missing out on getting closer to customers and outflanking competition. The latest IBM Institute for Business Value report, “Tailoring Hybrid Cloud for Banking,” reveals the three top reasons banks are adopting hybrid cloud — and why bankers think they’re important: […]

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