CIO

Why microservices matter to you

To meet the changing demands of business, enterprise CxOs need to participate in the digital economy, and capitalize on new channels and sources of revenue. If they have not already done so, it may be necessary for them to revitalize their core systems, and put into place an omnichannel environment that leverages multi-speed IT. Unfortunately, […]

Automation

Why – and how – you need to begin your cognitive enterprise automation initiative.

Automation doesn’t threaten jobs; it enhances job satisfaction. While 98%1 of companies are already engaged in some form of automation, their staff needn’t be concerned that robots will soon take over their work. It’s estimated that fewer than 5%2 of jobs are fully automatable. Rather than fear automation, many employees are elated when it relieves […]

CIO

How can microservices be your next enabler of innovation?

With the continued, unrelenting expansion of customer, supplier and partner ecosystems, organizations are seeking better ways to strengthen engagement with them, and optimize their contribution to the corporate bottom line. Microservices enable digital leaders to meet the requirements of these constituents by quickly adding new functionality, making changes to and maintaining existing functions, and bringing […]

Machine language translation for automation is disrupting global service delivery

Key Points: Restrictive offshoring policies are putting unprecedented pressure today on companies to reinvent their business models and look for alternatives to operate their back-office processes. Automation using customized machine learning language translators are slowly emerging as alternatives. Cognitive language translators—like speech-to-text or text-to-text capabilities—are expected to create a renaissance in the global services delivery […]

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Organizations are reinventing their businesses with AI

A gap is emerging between companies that have embraced artificial intelligence (AI) and those that have not. Early adopters are using AI to rethink and reinvent their enterprises, positioning themselves to discover innovations that were once unimaginable. Those that haven’t yet leveraged AI are missing out on insights and opportunities that could help transform their […]

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It’s time to digitally reinvent retail

The retail industry is facing severe disruption. Ever-evolving customer expectations, advances in digital technologies, increased competition from new entrants and encroachment from other industries are all putting immense pressure on traditional, established retailers. The end-to-end consumer value chain is changing beyond recognition. The retail industry is at the vanguard of a revolution that focuses more […]

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The risk of disruption is a regional phenomenon

Nearly half of the more than 7,000 executives we’ve surveyed so far for the IBM Global C-suite Study report little to no disruption in their industries. At first, this finding surprised us. Now, we have a possible explanation for it: Some regions seem to be more affected by disruption than others. If you operate mainly […]

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Who’s blazing the blockchain trail in your industry?

Hundreds of potential blockchain use cases are emerging in many industries, leading to large investments in smart contracts that involve money, health records, property records and supply chain data. Leaders across industries say blockchain could bring solutions that would disrupt current business models and create new ones. How are organizations reacting to this new technology […]

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Workforce Planning for the Healthcare Industry

Workforce issues are impacting the healthcare industry in unprecedented ways. Consider the following 5 challenges:

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Do you know what an astounding number of senior IT executives admit they’re doing wrong?

A recent research report revealed that 95% of enterprises consider innovation to be important. As a matter of fact, approximately 30% consider innovation essential to their future survival and growth. That being the case, what percentage of senior IT executives do you think would describe their current business practices as innovative? The answer is going […]

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Designing for compliance and control: Financial crime

Throughout global finance and payments, the structural burden of compliance and control in financial crime is forcing new approaches to organizational design. From the CRO to the CIO office, there is an increasing dialogue between financial institutions, governing bodies, regulators, process and technology operators to reduce detrimental impacts on business value chains, economies and international security. Designing for compliance and control, targets […]

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Analytics can help nonprofits leap ahead of their competition

The rise of digital platforms coupled with increasing donor demand for transparency means nonprofit organizations need to leap into action with their data and analytics capabilities before they lag others and lose out. Nonprofit organizations often fill critical gaps in the social fabric of the world, yet few can afford to leverage technologies that are […]

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Companies ignore the threat of disruption at their own peril

Industry disruption is here to stay according to research institutions, top analysts and the business press, but many C-suite executives (CxOs) beg to differ. Almost half of the 6,000 CxOs we’ve surveyed through June as part of the IBM Global C-suite Study say their industry is experiencing little to no disruption today. If disruption really […]

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Consumers still want cars but seek other mobility options

Will consumers want to own cars in 10 years? Are alternative ownership models the future of mobility? What technologies do people want in cars? These are just some of the questions the IBM Institute for Business Value set out to answer in our auto consumer study, A new relationship – people and cars. We surveyed […]

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How is RPA different from other enterprise automation tools such as BPM/ODM?

Key points:  Business leaders often question when to use enterprise automation tools like business process management (BPM) versus robotic process automation (RPA). RPA uses software or cognitive/AI robots for performing process operations instead of human operators. BPM is an approach to re-engineer and streamline underlying processes to drive efficiency. Earlier this week, I had an […]

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