design thinking

Expedite innovation by design with IBM Garage

Disruption across all industries has made rapid innovation an existential imperative. IBM Garage is a consultancy within IBM that co-creates with clients across industries to enable them on a new way of working and delivering innovative solutions rapidly. By integrating design throughout the solution lifecycle, IBM Garage drives a laser focus on defining and delivering […]

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How construction worker feedback is helping shape app development for Mueller, Inc.

I always joke that my knowledge about an MVP (minimum viable product) came from HBO’s hit show, Silicon Valley, where a motley crew of developers race to create prototypes for clients. But, it’s true. When Mueller partnered with the IBM Garage to create the Material Estimator app, I knew that we’d work together to build […]

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How to start scaling automation projects with design thinking

Digital business automation is helping companies across industries improve operational efficiency, drive innovation and better serve customers. Automating work helps businesses offer a better experience at speed and scale. To begin, businesses must evaluate their big picture. What are the complex processes with multiple steps that when done manually are slow, costly and frustrating for […]

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Solving the design fidelity conundrum with feedback

Getting feedback is a crucial part of the design process for any user experience (UX) designer. Learning when and how to get feedback is important, as the information you get from someone providing feedback can depend largely on the fidelity of your design. Part of the IBM Design process is following the “observe, reflect, make” […]

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A look inside hybrid cloud design

User experience and design are integral to hybrid cloud products at IBM. Designers work hard to deliver the best user experiences using the Design Thinking process that IBM Design works to instill across the entire company. However, it can be difficult to really understand what designers do and how they impact the product overall for […]

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IBM Design Thinking workshop: Your journey to the cloud

A few years ago, cloud computing was seen as a mechanism to save cost. Companies didn’t have to own and run their own data centers. They didn’t have to own infrastructure or buy software. As cloud has matured, so has this perception. Organizations are seeing cloud as a platform for increased agility. Some are now […]

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Using blockchain, FreshTurf simplifies package delivery in Singapore

Waiting for a package to be delivered can be frustrating. Deliveries mostly happen during work hours, so customers often miss the delivery window, then worry that their packages aren’t safe. To make online shopping more convenient, the Singaporean government created a nationwide system of delivery lockers from which the public can retrieve packages ordered online. […]

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A business case for design thinking

A delightful experience should be part of daily life. If we can elevate experience by enriching it with design, better business will result. We can draw inspiration from great architects and designers. As T.J. Watson Jr. said, “Good design is good business.” In his introduction to Dr. Walter Gropius‘ 1965 essay, “The New Architecture and the Bauhaus,” […]

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