One of the key elements of the Cloud Garage Method is Culture. That single word encompasses a whole range of practices about how we manage our projects, and how we interact with our stakeholders and each other. One of my favorite parts of the Cloud Garage culture is the fact that it includes a fun work environment.
One of the most frequent questions clients ask when visiting a Cloud Garage is "Can you build us a chatbot?" This question is reflective of an industry-wide trend towards more natural language in computerised interactions, and also more automation of interactions currently handled by humans. Today, there are currently more than 33,000 chatbots on Facebook Messenger alone. Many businesses are turning to Watson Conversation to help take out cost and improve user satisfaction. Our Hursley Labs colleague Simon Burns has written an excellent series of articles on how to write great Watson chatbots, which you should definitely go read. Think of this blog as a supplement, with our experiences from the field. To address this pressing question, I’ve compiled a set of considerations for you to address when deciding whether a chatbot is truly the solution to your business needs.
Learn about the Bluemix Garage Method and what it takes to be successful.
The Bluemix Garage is one of IBM’s innovation hubs (although definitely not the only one!). One of the thing I love about working in the garage is the surprising projects which cross our threshold, each one opening my eyes to a previously hidden world. I’ve learned a lot about weight management, youth work, artificial intelligence, and lorry driving, but I’ve never worked on an app quite like the one the Garage is writing for Simon Wheatcroft. Simon is an ultra-marathon runner, who also happens to be blind.