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IBM X-Force incident response services

Improve your organization’s incident response program, minimize the impact of a breach and experience rapid response to cybersecurity incidents 

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Proactive defense with around-the-clock support

According to the Cost of a Data Breach, 49% of organizations plan to invest in security post breach. Less than half of those organizations plan to focus on AI-driven security solutions or services. IBM X-Force® incident response includes a team of experienced threat hunters, responders and investigators who specialize in incident preparedness, detection, response and recovery.

Our goal is to reduce the business impact of a breach and improve resiliency to attacks through planning and testing.

Capabilities
Around-the-clock support  

An annual subscription-based IR retainer service can help you receive rapid response to cybersecurity incidents with our around-the-clock global hotline and boots on the ground support.

Attack readiness  

Prepare your organization with a menu of proactive services to enhance your incident response program, management and recovery.

Agile response  

Gain deep insight into how and why the incident started with threat intelligence and forensic analysis, enabling an agile response to meet law enforcement or regulatory requirements.

Use cases

Enhanced incident readiness and response services

Increase preparedness with our assess, build and test capabilities and our processes, plans and playbooks that minimize the impact of cybersecurity incidents. Receive emergency incident response support such as forensic analysis, incident command, deep web and dark web analysis and skillful support from IBM and our strategically aligned business partners.

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Prepare for cyber incidents across OT and IoT

Everything is connected—including your factories, offices and fleet. Ensure your incident response plans and playbooks account for OT and IoT. Assess, build, train, and test—IBM brings you a complete and comprehensive incident response program to prepare your cybersecurity and operations staff. Robust OT/IoT incident response is not just necessary—it's paramount.

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Uncover hidden threats and strengthen visibility

What have your existing security tools failed to alert on? An active threat assessment, alternatively referred to as a compromise assessment, can uncover undetected threats in the environment while exposing unknown areas of the network through data-driven analysis. Gain visibility into your organization's attack surface through the identification of unauthorized activity, misconfigurations, vulnerabilities and potentially unwanted applications.

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Assess and strengthen ransomware response capabilities

X-Force incident response service enables your organization to evaluate its readiness to respond to—and recover from—ransomware attacks, identify control gaps, and provide actionable recommendations to improve incident response capabilities.

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Train, test and validate incident response readiness

Organizations can train, validate and test their incident response or executive and cyber crisis management functions with various exercises. These exercises range from tabletops to hands-on-keyboard IR investigations, or highly immersive crisis-level executive experiences based on real-world events.

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Build realistic environments to strengthen cyber readiness

Building on top of IBM’s own experience with operating X-Force Cyber Ranges, see how IBM can design and build a realistic and immersive training environment for your organization. This approach can effectively prepare you to respond to cyberthreats and crises through simulated real-world scenarios and challenges.

Cyber Range experience in Washington DC

Insights

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X-Force Threat Intelligence Index report 2026
Understand how threat actors are waging attacks, and how to proactively protect your organization.
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Cost of a Data Breach Report 2025
The report reveals that 97% of organizations that experienced an AI-related security incident lacked proper access controls.
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Research hub
Leverage educational content like blogs, articles, videos, courses, reports and more, crafted by IBM experts, on emerging security and identity technologies.
Portrait of Two Creative Colleagues Using Laptop to Discuss Work Project at Office
IBM and OpenAI Bring Frontier AI to Cyber Defense
IBM announced it has joined the OpenAI Daybreak Cyber Partner Program, bringing advanced frontier AI capabilities into security operations to help enterprises counter machine-speed threats.

Related services

X-Force Cyber Range and cyber crisis management

The elite training that your business leaders need to improve your readiness to effectively respond to a breach.

X-Force offensive security services

Identify, prioritize and remediate security flaws covering your entire digital and physical ecosystem.

X-Force

IBM X-Force® provides deep security research expertise and global threat intelligence for enhanced security solutions.

IBM Security® services

Transform your business and manage risk with a global leader in cybersecurity, cloud and managed security services.

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