Get out of reactive fire-fighting mode. Proactively address issues and achieve your SLA commitments with confidence. IBM® Sterling Control Center Monitor tracks the critical events across your B2B and managed file transfer (MFT) infrastructure for improved operations, customer service and B2B governance. It applies rules to alert key audiences when there is a problem with a server, process or transfer. Actionable dashboards are customized for various types of users.Gain control over your MFT and B2B environments
Benefits of IBM Sterling Control Center Monitor
Improve visibility
Monitor file transfers and B2B processes. Align server views with operational logic. Identify schedules, processes, file names, user roles and security capabilities.
Increase customer satisfaction
Give LOB proactive visibility into events that impact SLAs, through: browser access, dashboards, notifications of process failures, single-click problem interrogation and more.
Improve governance, compliance
Continuous controls monitoring and audit reporting. Consolidate file transfer and B2B process event data from all B2B and MFT systems for a single, consolidated view.
Key highlights
- Improve management of a distributed infrastructure
- Increase customer satisfaction with transparency
- Improve governance and compliance by monitoring
- Common unified interface
- Reduced errors and downtime with version control
- Security policy tools improve compliance
Testimonials
“ IBM Control Center helps us maintain full visibility of an average of 100,000 file transfers per day, which helps us ensure that we’re delivering on time, every time. ”
- Technical Director
- Global payment solutions provider