General contact information


General inquiries

Tel: Toll Free: 1-800-IBM-4YOU(1-800-426-4968)
E-mail: askibm@ca.ibm.com
www.ibm.com/ca-en/
www.ibm.com/ca-fr/

Shopping
Tel: Toll Free: 1-888-SHOP-IBM (1-888-746-7426)

Address
IBM Canada Ltd. .
3600 Steeles Avenue
East Markham
Ontario L3R 9Z7
Canada

1 English/Canada French

Support



Technical Support

Learn how to set up, use, and get the most out of IBM Support with the IBM Support Guide.
Search for answers and fixes, chat with us, or open and manage cases:


Software
Web: www.ibm.com/mysupport
Call us toll free: 1-800-IBM-SERV (1-800-426–7378) or toll: 1-919-864-3512


Hardware
Web: www.ibm.com/support
Call us toll free: 1-800-IBM-SERV (1-800-426–7378) or toll: 1-919-864-3512


IBM Cloud
Web: cloud.ibm.com/unifiedsupport/supportcenter
Call us toll free (international): +1-866-403-7638


Discover why IBM is the right choice because of the IBM Support Advantage.


Other contacts

IBM Hardware and Software Support
(Operating Systems, WebSphere, Information Management including Cognos, Tivoli, Security Systems & Rational)
Toll: 1-1-919-884-3475 1
Toll free: 1-800-426-7378 1

IBM Software Support for Softek (TDMFz/OS and ZDMF)
Toll free: 1-800-667-6383


Customer support

Contracts, order status, delivery, inventory, invoices and payments.