Reclaim 50% of your time with intelligent automation¹
From your business workflows to your IT operations, we’ve got you covered with AI-powered automation. Discover how leading companies are transforming.
Today in automation
Innovation @ Work US, hosted by The Economist: October 18-21
Hear from top business leaders on the future of work, giving you fresh inspiration and takeaways to apply to your own company.
Introducing IBM Watson Orchestrate
Discover personal, interactive AI that works with tools you already use.
Identifying new automation opportunities
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Four proven ways to start automating your business
With the IBM Cloud Paks for Automation, you don’t need to start your digital transformation from scratch. Prebuilt workflows and AI bring automation to life in your business.
How to put the technology to work
Business processes
Reduce process blockers
An 80% reduction in manual operations and six times faster turnaround time²? Sure. Our business automation and robotic process automation (RPA) deliver results.
IT operations
Revolutionize IT operations
Incident resolution, hybrid app management, observability. No problem. Get 25% more initiatives completed at half the labor cost.³ Free SREs to spend time building new scalable and resilient systems.
Integration
Connect apps and data
App integration, API management, messaging and events. Move beyond looking for flaws to rally your talent and customers around business outcomes while reducing operational expenses by six times.⁴
Network operations
Tune network performance
Empower business and network operations teams, improve customer experiences. Go beyond network operations for six times faster customer-response times.⁵
Key benefits across IBM Cloud Paks for Automation
Intelligence: Not just if/then rules
Apply built-in explainable AI to look across your events and data to discover patterns. It can accomplish things at a scale that people can’t reasonably achieve alone and supports your team as if it’s a colleague.
Automate IT and business
Use the same architecture for IT and business events — because they’re increasingly the same thing. Combine IT’s ability to process higher volumes in near real time with the nuances of business.
One system, not one per team
Get all the essential intelligent automation capabilities in one solution so you can reuse investments across teams without time-consuming integrations.
Pre-integrated and preconfigured
Starting with open-source foundations, IBM Cloud Paks are packaged to work together, supported by common interfaces and management tools.
Certified containers ease maintenance
The containerized software complies with a rigorous certification process by IBM to ensure security, compliance, portability and version compatibility.
More than 5,000 global customers are seeing results
What do a doctor, author and WNBA star have in common? Watch our speaker series to hear how they and others bet big.
Services and partners
Close the skills gap
Whether you want to collaboratively build an automation solution, or outsource it all, we offer expert services to support you. We also have partners to help you automate your operations.
Move forward with some help
Rapidly generate innovative ideas and make them real with the right practices, technologies and expertise. IBM Garage™ is an end-to-end model for accelerating digital transformation across your enterprise.
Move forward by letting us do it for you
Focus on innovation, keep existing resources in place and be an always-on organization by letting our experts provide full support in your transformation to AI-powered automation.
Move forward with industry partners
Best-in-class IBM technology meets deep industry expertise in our partner showcase. Partners bring our technology vision to clients, meet specific industry needs or use our capabilities to build novel client solutions.
Broad partner ecosystem
Rely on our partners’ deep industry knowledge to execute our shared vision for IBM Cloud Pak for Automation.
Footnotes
¹ Source: https://www.mckinsey.com/~/media/mckinsey/industries/public%20and%20social%20sector/our%20insights/skill%20shift%20automation%20and%20the%20future%20of%20the%20workforce/mgi-skill-shift-automation-and-future-of-the-workforce-may-2018.pdf (PDF, 1.6 MB) (Link resides outside IBM)
² Source: https://www.ibm.com/case-studies/pnc-financial-services
³ Source: Internal IBM Market Developments & Insights study
⁴ Source: https://www.ibm.com/case-studies/bank-of-montreal-marketing-inbound-conversion-interact
⁵ Source: https://www.ibm.com/case-studies/nextel-networkops-video