Opportunities and challenges in AI adoption

In this era a data deluge, Artificial Intelligence presents a great opportunity for enterprises to deliver entirely new types of customer engagement, strategic innovation and business transformation. At the same time, akin to any new age technologies, AI adoption has to be embraced and executed carefully considering all challenges that it poses. The impact from […]

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Chatbots – A new opportunity

  As each new year begins, so do a flurry of articles predicting trends and technologies for the year. I recently read articles on the state of affairs for chatbots and trends in 2018. What is really starting to excite me is what the magazines and blogs are not talking about.  Most of the discussions on […]

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Virtual solutions: Driving immersive experiences and business outcomes

1990-2000, the decade of internet evolution, 2007 onwards was the rise of cloud, mobility, cognitive & analytics, 2016 and beyond, Augmented reality (AR) & Virtual Reality (VR) solutions are picking pace and are proving to be the next dimension in digital reinvention. The extended reality platform, which merges AR and VR technologies to drive customer […]

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Using your data and AI to build a smarter business

From retailers such as Carhartt to LEGO, hundreds of brands are making their data work harder and smarter for them through the power of artificial intelligence and smart analytic tools. While many marketers are still hesitating when it comes to AI, either because they’re uncertain about its real benefits or because they’re not comfortable with […]

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Moment of Truth – SaaS is on us! but what to look for in your vendor…

What is Software as a service (SasS) – It is a cloud-based application accessed through the web or an API. It helps clients stay ahead of competition through cognitive analytics, innovative business processes, and better customer experiences. The moment of truth is most definitely, Software as a service. With organizations leveraging digital technologies to help […]

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Digital Transformation an opportunity or forced change?

We have reached a critical moment in the age of Digital Transformation: From 1960’s to 90’s we digitized the back office From the 90’s to 2010 was the internet era – we digitized commerce and communication Since 2010 we are now completing the final leg of digitization where we are digitizing everything physical. This is […]

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3 areas Enterprises can make use of AI

In my previous blog on ‘Becoming an AI-driven enterprise’, I described IBM’s point of view on a method and a need to scale the ‘Ladder to AI’. Hopefully it helped you derive a better understanding and appreciation for the products that IBM has recently launched – those which will further enhance your Journey to Cloud […]

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Are you in the market for AI.?

I started my journey in cognitive and artificial intelligence (A.I.) technologies back in 2013. As one of the first product managers for IBM Watson, I had identified customer self-service as a go-to-market opportunity and the Watson team launched one of the first A.I. self-service virtual agent technologies, Watson Engagement Advisor. Since those early days, I have […]

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Building a Data Responsible Nation – India Data Summit 2018

Humanizing Government, Transforming Lives Through Focused Industry Solutions Build on AI, IoT, Security, Analytics and Blockchain Technologies. Building a Data Responsible Nation The India Data Summit, an initiative by India Today Group, Invest India and IBM, was organized on Tuesday, 11th September 2018 at the Taj Palace Hotel, New Delhi. The India Data Summit brought […]

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Getting started with industrial AI: The IBM Watson Assistant

Humans have reached the pinnacle of traditional computing. We have built various programming constructs to solve real-world problems. Today, we are witnessing yet another challenge on the journey to make life easier. Machine learning coupled with powerful GPUs are paving the path to solving much more significant problems. Over the years, the development of the […]

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