Only 54% of AI projects (link resides outside ibm.com) make it from pilot to production, and the ROI on enterprise-wide initiatives averages 5.9%, well below the typical 10% cost of capital. To be impactful, AI should integrate into existing workflows and systems, automating key processes across business and IT – for growth and cost reduction.
We can help you prioritize the most rewarding opportunities to streamline work, increase operational efficiency and improve customer experiences – and then put those opportunities into action and optimize for continuous improvement.
For leaders who prefer to reduce the number of vendors they buy from, you can take advantage of our complete, yet flexible, portfolio of essential integration, AI and automation technology plus our expert support for improving business and IT performance, like:
Where would you apply AI and automation to improve one of your critical processes?
Learn how FinOps solutions can help you maximize business value by managing cloud costs and optimizing application resourcing.
Discover how AI drives more efficient IT operations with tools for enterprise observability, automated operations and incident management.
Securely integrate applications and systems across your ecosystem to remove data silos and power digital transformation.
Empower DevOps teams to rapidly and securely modernize existing applications and deliver new cloud-native applications.
Hand off time-consuming tasks, such as creating job descriptions or pulling reports, to a personalized AI assistant.
Discover application observability and enhance your application performance monitoring to provide the context you need to resolve incidents faster.
Create, manage, secure, socialize and monetize APIs to help power digital transformation on premises and across clouds.
Assure app performance and cost optimization with smarter resource management.
A powerful, cloud-based platform that provides actionable financial and operational insights, that empower digital leaders to make data-driven decisions, realize value, and transform the business.
Enable hybrid cloud developers of all experience levels to write code with AI-generated recommendations.
Deliver consistent and intelligent customer care across all channels and touchpoints with conversational AI.
Gain a full view of the work being done by your organization, locate hidden bottlenecks and pinpoint where automation will lead to the biggest process improvements.
Using AI assistants to automate data gathering, IBM® HR employees responsible for developing and retaining talent saved 12,000 hours in one quarter.
Using an AI assistant, the number one retailer of recreational vehicle (RV) globally increased customer engagement on all platforms by 40% and agent efficiency by 33%.
European Fintech leverages APIs to provide digital on-boarding for Know Your Customer regulations to hundreds of banks with 6x new customer conversion.