Consumer identity and access management (CIAM) solutions

Design engaging, modern and secure digital experiences for consumer identity and access management

Business coworkers working together on a digital table in the office



Your external users — whether customers, prospects or citizens — expect a frictionless and secure experience through every channel. CIAM solutions from IBM Security™ provide personalized, repeatable experiences for your users while protecting their data and privacy.


Align your organization Bring technical and business stakeholders together to strategically define a CIAM program. Engage users with trust Capture pertinent data through branded experiences and with consent. Modernize the user journey Streamline user onboarding, profile management and passwordless authentication for each identity.

Case studies

The [IBM] solution is a great fit for firms that need to combine risk-based authentication with CIAM — The Forrester Wave: Customer Identity and Access Management, Q4 2020 ”

Next steps

IBM Security™ Verify for Consumer IAM

Gain built-in capabilities like user onboarding, consent management and progressive profiling.

Consumer IAM Services

Capture, engage, manage and secure consumer identity experiences over the entire digital journey.

Book a meeting

Have questions? Talk with a consumer identity and access management expert.