Premium managed services with personalized support

IBM Sterling B2B Integration UI workflow illustration

Streamline Complex B2B Integration with Expert-Managed Services

IBM Sterling® B2B Integration SaaS Premium edition offers fully managed B2B integration, ideal for organizations facing IT, EDI, or API skill shortages and needing expert support for onboarding and issue resolution.

Connectivity

Wide range of EDI standards and protocols, data translation and validation. Easily connect to any number of customers or other trading partners.

Visibility

End-to-end data insight at document, transaction, and business level.

Partner management

Rapid onboarding and efficient management of partners and customers.

Flexibility

SaaS capabilities to support self-managed, and IBM managed custom deployments.

Modernize and future-proof your EDI, API & File Flows with IBM Sterling®B2B Integration SaaS Premium

Watch On Demand

Features

Enhance partner satisfaction with reliable SLAs and dedicated technical experts who ensure seamless integration, fast onboarding, and responsive support for your customers, suppliers, and trading partners.

Compare edition features and pricing
Woman Technician inspecting machinery in factory setting
Dedicated B2B Project Leadership

A dedicated project executive, with expertise in B2B integration, conducts regular requirement and business reviews, offering advice on optimizing your B2B integration. They manage all aspects of scheduled B2B projects, including resources, deliverables, dependencies, risk mitigation, and status reporting.

A software developer brainstorming ideas using several sticky notes on a whiteboard
Expert Data Integration and Mapping

IBM mapping experts handle all data integration and translation tasks. They perform change management and resolve issues, helping to ensure seamless data handling.

A diverse group of professional colleagues working together
Proactive Monitoring and Optimization

The service proactively supports the transaction process, including monitoring and troubleshooting data quality issues. It also provides proactive assistance in optimizing global EDI/API operations to eliminate roadblocks.

Woman paying for a purchase at a retail store
Extended Support for Trading Partners

IBM extends its support beyond just you, our customer, to include all your customers and trading partners, ensuring comprehensive assistance.

Woman Technician inspecting machinery in factory setting
Dedicated B2B Project Leadership

A dedicated project executive, with expertise in B2B integration, conducts regular requirement and business reviews, offering advice on optimizing your B2B integration. They manage all aspects of scheduled B2B projects, including resources, deliverables, dependencies, risk mitigation, and status reporting.

A software developer brainstorming ideas using several sticky notes on a whiteboard
Expert Data Integration and Mapping

IBM mapping experts handle all data integration and translation tasks. They perform change management and resolve issues, helping to ensure seamless data handling.

A diverse group of professional colleagues working together
Proactive Monitoring and Optimization

The service proactively supports the transaction process, including monitoring and troubleshooting data quality issues. It also provides proactive assistance in optimizing global EDI/API operations to eliminate roadblocks.

Woman paying for a purchase at a retail store
Extended Support for Trading Partners

IBM extends its support beyond just you, our customer, to include all your customers and trading partners, ensuring comprehensive assistance.

Modern kitchen with white marble countertop, citrus fruit in a bowl, water bottles and an electric kettle on the stove
Case study Expediting B2B trade at Formica Group Discover how Formica Group expedited their B2B trade by using real-time transactional insights. Read the case study
Read the case study
Take the next step

Get a closer look at IBM Sterling B2B Integration SaaS and how it can help streamline, automate and fully digitize transactions.

Try it for free
More ways to explore Read documentation Explore resources Support