2025 Gartner® Magic Quadrant™ for Access Learn why IBM has been named a Leader in Access Management

Verify Customer Identity and Access Management (CIAM)

Deliver engaging, modern, secure digital experiences for customers, partners and citizens

Flat-style advanced authentication illustration for IBM Verify
Webinar | Thu, Apr 9, 2026 | 10:30 AM EDT
Closing the identity gaps attackers exploit: Modernize governance, remove standing privilege & secure AI and non-human identities
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Deliver a secure, low-friction experience

When customers access your online portal or partners want to collaborate, they expect a safe, frictionless digital experience. 

With the potential for millions of consumer identities and billions of transactions, how can you collect, store and manage data to personalize interactions and still meet privacy standards? With IBM® Verify CIAM solutions, you can deliver seamless, repeatable user experiences that build brand loyalty while reducing the security threat to the enterprise.

Capture

Create simple, branded registration experiences and progressively obtain consumer data with consent to enhance personalized transactions.

Learn about consent management
Engage

Reauthenticate known users with multifactor authentication (MFA) or passwordless experiences such as social login, by using risk-adaptive approaches.

Learn about MFA
Manage

Allow users to self-service their profiles to instantly modify attributes, preferences and consent, and enable secure account recovery.

Learn about profile management
Administer

Manage millions of identities from many non-authoritative sources. Add new apps over time, set fraud prevention policies and integrate systems across the organization.

Learn about lifecycle management
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Want to learn more about modernizing your customer IAM?

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