Straker Translations
An online translation leader powers transformation with an IBM Cloud solution
Abstract of left arrow digital images against a black background

Shifting business focus to online translation services, Straker needed a cloud hosting platform with greater computing power and the flexibility to scale as needed. Deploying a VMware vSphere on IBM Cloud® solution, the company gained scalable computing capacity to power high-performance service delivery at a fraction of the cost.

Business challenge

Shifting its business model to deliver online translation services, Straker Translations sought a cloud infrastructure solution offering greater computing power and the flexibility to scale as needed.

Transformation

With the VMware vSphere on IBM Cloud platform, the company gained computing capacity to power high-performance delivery without compromising on scalability or control.

Results Reduces costs
to power its offering for a fraction of the price
Relies on bare metal servers
to support uninterrupted service delivery
Drives growth
by focusing on business needs, not infrastructure
Business challenge story
A business model requiring cloud performance

Founded in 1999 to develop and deliver a content management system (CMS) for enterprises, Straker shifted its focus as market demand for translation services increased. Building on the exceptional technical capabilities offered by its CMS, the company restructured its core technology to launch an online translation platform.

In transforming its business model, Straker soon discovered that the supporting infrastructure for its new offering was costly and time-consuming. “A lot of overhead and resources are needed to maintain enterprise-level applications across different operating platforms,” says Indy Nagpal, the company’s Chief Platform Officer. “From a business point of view, this wasn’t the right space for us to be in, given the potential our software had.”

Exploring alternatives to traditional hosting infrastructure, Straker became an early adopter of cloud technology, running its software on virtual private servers (VPS). The shift helped alleviate its IT maintenance and management burden, but the company found its cloud platform lacking in computing power and scalability. “We were paying a lot for the kind of performance we were getting,” says Nagpal. “Essentially, the technology wasn’t delivering what we wanted and it would have been far too expensive to scale up.”

With IBM Cloud, we can maintain focus and build what our business needs require. Indy Nagpal Chief Platform Officer Straker Translations
Transformation story
IBM Cloud delivers power with control

Implementing a VMware vSphere on IBM Cloud platform, Straker gained computing capacity to power high-performance delivery without compromising on scalability or control. The solution includes robust IBM Cloud Bare Metal Servers to provide single-tenant hosting of the company’s production workloads, IBM Cloud Virtual Servers to support back-end tooling and a VMware vSphere virtualization layer to easily manage resources.

In addition to the five bare metal servers powering its standard production workloads, Straker uses a sixth to support a higher-end security offering for customers that require specific location restrictions for those accessing the system.

To further enhance its infrastructure’s resiliency, Straker deployed IBM Cloud Block Storage units to back up its virtualized workloads. Plus, the company added IBM Cloud Advanced Support to its solution, implementing a highly responsive support structure for its IBM Cloud environment.

Results story
Freedom to focus on business demands

With IBM Cloud technology powering its offering, Straker can shift its operational focus from managing underlying infrastructure to delivering on its core business objectives, which include driving down costs for online translation services. “If we were to run this as a VPS-based offering, our costs would be at least three times as high,” says Nagpal. “And even at three times the cost, we wouldn’t be able to have the same flexibility.”

In addition to providing the cost-effective computing power Straker requires, the VMware vSphere on IBM Cloud platform offers performance it can rely on. With IBM Cloud Bare Metal Servers hosting its online customer portal, the company supports uninterrupted delivery of its translation capabilities.

IBM Cloud plays a vital role in Straker’s continuing success—including its initial public offering on the Australian Stock Exchange—by freeing the company to focus on what matters. “Essentially, our DNA is software development,” says Nagpal. “With IBM Cloud, we can maintain focus and build what our business needs require.”

business logo
Straker Translations

Launched in 1999 as a software company offering an enterprise-level content management system, Straker (link resides outside of ibm.com) evolved into a services provider focused on delivering fast, accurate and cost-effective translations. Today, the company is one of the world’s leading translation services firms and works with approximately 50,000 global customers, including both personal and corporate accounts. Straker is headquartered in Auckland, New Zealand and employs over 180 people in 17 office locations worldwide.

Take the next step

To learn more about the IBM solutions featured in this story, please contact your IBM representative or IBM Business Partner.

View more case stories Contact IBM
Legal

© Copyright IBM Corporation 2020. IBM Corporation, IBM Cloud, New Orchard Road, Armonk, NY 10504

Produced in the United States of America, April 2020.

IBM, the IBM logo, ibm.com, and IBM Cloud are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the web at “Copyright and trademark information” at ibm.com/legal/copyright-trademark.

VMware, the VMware logo, and VMware vSphere are registered trademarks or trademarks of VMware, Inc. or its subsidiaries in the United States and/or other jurisdictions.

This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates.

The performance data and client examples cited are presented for illustrative purposes only. Actual performance results may vary depending on specific configurations and operating conditions. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.

Statement of Good Security Practices: IT system security involves protecting systems and information through prevention, detection and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, misappropriated or misused or can result in damage to or misuse of your systems, including for use in attacks on others. No IT system or product should be considered completely secure and no single product, service or security measure can be completely effective in preventing improper use or access. IBM systems, products and services are designed to be part of a lawful, comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products or services to be most effective. IBM DOES NOT WARRANT THAT ANY SYSTEMS, PRODUCTS OR SERVICES ARE IMMUNE FROM, OR WILL MAKE YOUR ENTERPRISE IMMUNE FROM, THE MALICIOUS OR ILLEGAL CONDUCT OF ANY PARTY.

The client is responsible for ensuring compliance with laws and regulations applicable to it. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the client is in compliance with any law or regulation.