About cookies on this site Our websites require some cookies to function properly (required). In addition, other cookies may be used with your consent to analyze site usage, improve the user experience and for advertising. For more information, please review your options. By visiting our website, you agree to our processing of information as described in IBM’sprivacy statement. To provide a smooth navigation, your cookie preferences will be shared across the IBM web domains listed here.
Home
Case Studies
Flowpay
Flowpay’s journey to enable fast expansion into new markets with IBM
Flowpay + IBM
Flowpay, a fintech startup, began its journey with a lot of data and one idea: provide simple, online, operational financing for small and medium-sized enterprises (SMEs) across the Czech Republic. After seeing great progress in its first market, Flowpay was ready to target customers in other countries. When it is preparing to enter new markets, Flowpay must collect metadata to categorize Payment Services Directive (PSD2) transaction data from prospective customers. Historically, this has been a very time-consuming process for Flowpay. The team knew they needed to revise their approach in order to achieve their growth goals.
Flowpay began collaborating with IBM® Client Engineering as part of IBM’s Fintechx program and it joined a series of innovation workshops. The firm’s goal was to strengthen its processes by implementing generative AI. The partnership resulted in the creation of two AI-assisted processes that were built and tested by seven users over the course of a four-week pilot. The first one is designed to accelerate and simplify the metadata creation process, and the second one automates the creation of an underwriting report. Both processes rely on IBM watsonx.ai™, an enterprise-grade AI studio designed for secure, collaborative data management and process automation.
The first solution uses large language models (LLMs) to generate completely new content, and to process internet-based search results. It can be easily configured in minutes to analyze publicly available data in any country that Flowpay targets for its expansion. It automatically creates an initial dataset, which makes it easier for Flowpay to categorize and analyze PSD2 transactions and prepare for its first local customers.
The second solution is designed to significantly speed up Flowpay‘s underwriting process. Based on the raw PSD2 transactions from a loan applicant’s bank account and the calculated data points, the LLM will generate a high-level summary of the applicant’s financial health and the risk associated with granting the loan to that person, in easy-to-grasp, non-technical language.
Flowpay (link resides outside of ibm.com) is a fintech startup in the Czech Republic that uses predictive AI models to assess risk more precisely and to truly understand the potential of SMEs. The firm acts as a direct lender to SMEs, provides an embedded finance infrastructure for SME platforms and a Risk as a Service (RaaS) solution to lending institutions.
Legal
© Copyright IBM Corporation 2024. IBM Corporation, New Orchard Road, Armonk, NY 10504
Produced in United States of America, April 2024.
IBM, the IBM logo, ibm.com, IBM Cloud, IBM Watson, and watsonx.ai are trademarks or registered trademarks of International Business Machines Corporation, in the United States and/or other countries. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on A current list of IBM trademarks is available on https://www.ibm.com/legal/copyright-trademark.
This document is current as of the initial date of publication and may be changed by IBM at any time. Not all offerings are available in every country in which IBM operates.
All client examples cited or described are presented as illustrations of the manner in which some clients have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics will vary depending on individual client configurations and conditions. Generally expected results cannot be provided as each client’s results will depend entirely on the client’s systems and services ordered. THE INFORMATION IN THIS DOCUMENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OR CONDITION OF NON-INFRINGEMENT. IBM products are warranted according to the terms and conditions of the agreements under which they are provided.
The client is responsible for ensuring compliance with laws and regulations applicable to it. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the client is in compliance with any law or regulation.