Business transformation April 25, 2024 Business process reengineering (BPR) examples 6 min read - Explore some key use cases and customer stories in this blog about business process reengineering (BPR) examples.
Business transformation April 25, 2024 Commerce strategy: Ecommerce is dead, long live ecommerce 5 min read - Commerce strategy—what we might formerly have referred to as ecommerce strategy—is so much more than it once was. Discover what's changed.
Business transformation April 23, 2024 5 steps for implementing change management in your organization 5 min read - Explore five key steps that can support leaders and employees in the seamless integration of organizational change management.
Business transformation April 4, 2024 Business process management (BPM) examples 7 min read - Explore a systematic approach to optimizing and managing repeatable processes with these business process management examples and use cases.
Artificial intelligence March 29, 2024 Integrating AI into Asset Performance Management: It’s all about the data 3 min read - Generative AI breaks through dysfunctional silos, moving beyond the constraints that have cost companies dearly.
Business transformation March 29, 2024 Create a lasting customer retention strategy 6 min read - Get the key steps for creating an effective customer retention strategy that will help retain customers and keep your business competitive.
Business transformation March 26, 2024 The path to embedded sustainability 6 min read - Discover how businesses can pursue embedded sustainability across the value chain in an effort to make true impact at scale.
Business transformation March 15, 2024 How IBM helps clients accelerate app modernization and control costs 3 min read - IBM’s mission is to harness the power of data and hybrid cloud to help clients make intelligent business decisions.
Business transformation March 8, 2024 6 ecommerce trends to watch 7 min read - Powerful AI-driven omnichannel experiences are at the heart of business growth. Explore six ecommerce trends making the greatest impact.
Business transformation February 16, 2024 Customer service vs. customer experience: Key differentiators 5 min read - What is customer service vs customer experience? Here are the key differences, and why your business needs to excel at both.