Artificial intelligence
July 23, 2024
Self-service that delights customers: How the IBM Partner Ecosystem is harnessing generative AI assistants in the banking and financial sectors
4 min read - Thanks to the transformative benefits promised by generative AI, the banking and financial sectors are at a turning point.
Cloud
July 12, 2023
CaixaBank CIO Pere Nebot discusses modernizing business operations for an enhanced, customer-centric experience
4 min read - As a leading financial group in Spain, CaixaBank has long been an innovator by taking a technology-first approach by placing innovation, digital transformation, customer experience and sustainable banking at the forefront of its strategy. The bank reportedly serves 20 million…
Artificial intelligence
January 17, 2023
It’s 2023… are you still planning and reporting from spreadsheets?
3 min read - I have worked with IBM Planning Analytics with Watson, the platform formerly known as TM1, for over 20 years. I have never been more excited to share in our customers’ enthusiasm for this solution and how it is revolutionising many…
Financial services
December 15, 2022
Successful collaboration with DAI Source and IBM helped PortX pioneer cloud-native connectivity to the Federal Reserve
3 min read - Thanks to digital transformation, banking looks nothing like it did a generation ago. In fewer than 30 years, customers have gone from queuing up in a physical bank during lunchtime and weekends, to transferring money and cashing checks via mobile…
Financial services
November 17, 2022
How can we learn from Mother Nature?
4 min read - Nothing in nature operates individually. Nature works in a connected, circular ecosystem where everything is leveraged, shared and repurposed. Did you know that a grain of sand from the Saharan desert affects the fertility of the Amazon Forest? Or that…
IBM Planning Analytics
September 8, 2022
Optimizing shipping logistics in a time of change
3 min read - Within logistics, shipping is a vast and delicate ecosystem. Over the last couple of years many people were directly impacted by complete production shutdowns, huge and unexpected swings in consumer demand, lack of labor at ports, a shortage of shipping…
Financial services
June 10, 2022
The next era in banking starts with reframing trust
4 min read - In a world where 76% of Americans are choosing mobile apps over teller windows and digital wallets are fast replacing cash in pockets, banks are changing rapidly. But it’s more than just expanding digital services. Financial institutions are faced with…