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HomeThe CEO’s guide to generative AI

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An updated version of this chapter with 2024 data is now available in the latest edition of the IBM Institute for Business Value's book, The CEO's Guide to Generative AI.

Download the digital edition(will open in a new tab)

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Download "The CEO's guide to customer service" and learn how CEOs stay on top of the fast-shifting changes (will open in a new tab)The CEO's guide to customer service" and learn how CEOs stay on top of the fast-shifting changes report
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    Originally published .

    1. Strategy

    + Generative AI

      2. People

      + Generative AI

        3. Experimentation

        + Generative AI

          an arrow pointing to the right
          it is displaying a stack of three books called CEO Guide to Generative AI

          An updated version of this chapter with 2024 data is now available in the latest edition of the IBM Institute for Business Value's book, The CEO's Guide to Generative AI.

          Download the digital edition(will open in a new tab)

          Additional content

          Download "The CEO's guide to customer service" and learn how CEOs stay on top of the fast-shifting changes (will open in a new tab)The CEO's guide to customer service" and learn how CEOs stay on top of the fast-shifting changes report
          Download a brief overview of key recommendations from "The CEO's guide to customer service" (will open in a new tab)CEO guide for customer service

          Download report translations

            Originally published .

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