Insurance


Find new and beneficial ways to differentiate in a changing industry.
With legacy systems impeding innovation, insurance looks to reduce cost, enhance flexibility, and improve customer experience and engagement.

Solving the customer relevance riddle

The shift to relevance through data: With non-insurers encroaching on the insurance value space, the main focus of carriers going forward has to be customer relevance – and data is the foundation of relevance. With data as their guide, insurers can shift from reactive risk adjusters to proactive life companions for their customers.

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Latest reports
Insurers are turning to artificial intelligence and cognitive computing to augment the capabilities of their business experts.
Learn how digital business platforms are disrupting and transforming the insurance industry, giving adopters a decisive competitive edge.
To meet changing market dynamics, insurers must expand their offerings with agile platforms, technology and tools.
Faced with the potential threat of technology innovators, insurers must embrace an insurtech-infused future.
Insurance is following close behind banking — another industry that grapples with trust issues — in the evaluation and adoption of blockchain technologies.
Despite profound technological change over the past quarter-century, many leading insurers have adopted a “wait and see” posture – but that is changing.
In a digital world, insurers need to collect data themselves, which means their customers must be willing to share this valuable resource.
To navigate the risks of the digitally interconnected environment, insurers must build the right solutions and collaborate extensively.

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