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With legacy systems impeding innovation, Insurance organizations are looking for ways to reduce cost, enhance flexibility, and improve customer experience and engagement.

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By using AI to move prices closer to the market, insurers can gain faster insights into the variables, such as price elasticity.

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The Indian insurance market has enormous potential for growth if it can overcome its constraints and bureaucratic legacies.

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To stay relevant, insurers should shift from reactive risk underwriting to proactive prevention aimed at better outcomes for customers and themselves.

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More Insurance research and insights

Insurers are turning to artificial intelligence and cognitive computing to augment the capabilities of their business experts.

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Learn how digital business platforms are disrupting and transforming the insurance industry, giving adopters a decisive competitive edge.

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Insurers face new market structures and a new class of competitors

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To meet changing market dynamics, insurers must expand their offerings with agile platforms, technology and tools.

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Insurance is following close behind banking — another industry that grapples with trust issues — in the evaluation and adoption of blockchain technologies.

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Faced with the potential threat of technology innovators, insurers must embrace an insurtech-infused future.

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