With legacy systems impeding innovation, Insurance organizations are looking for ways to reduce cost, enhance flexibility, and improve customer experience and engagement.
Insurance on the platform
The insurance industry has never been famous for rapidly embracing change. Overall, it is still stuck in a traditional mode of thinking about products, processes, and systems. Yet to the industry’s credit, recently the narrative has been shifting. Insurance executives are actively discussing strategic innovation, and many are committing their strategies and initiatives to customer centricity, digitization, and innovation.