Retail and consumer products


Offer superior experiences, and harness data to conquer challenges and improve agility.
Transformation includes innovative solutions to make customer experiences unique while improving processes and optimizing the supply chain.

The coming AI revolution in retail and consumer products

Brands and retailers are already adopting AI-powered intelligent automation at a breathtaking pace – and that process is about to accelerate.

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Latest reports
Consumers are changing how they shop and engage, leading the retail industry to its biggest transformation in 50 years.
Almost three-fourths of Retail CxOs expect to emphasize customer experiences more than products over the next few years.
Gen Z shoppers expect seamless, technology-driven retail experiences based on their preferences.
Blockchains help to build better supply chains and customer relationships.
To compete, retailers will redefine value chains within ecosystems, and use both new technologies and data harvested from the IoT.
By embracing Digital Reinvention™, consumer products businesses stand to reimagine operations, as well as consumer and supplier engagement.
To attract Gen Zers and build loyalty, brands must provide opportunities for engagement and co-creation.
Learn how well brands are meeting consumer expectations today and how they can adapt to tomorrow’s demands.

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