From smart to genius—Navigating supply chains in the age of gen AI

In late 2020, the IBM Think Circle for Supply Chain launched, virtually congregating an elite and innovative group of the most senior supply chain executives across industries and geos, and from Fortune 500 companies. 

The mission was set. Meeting quarterly for the past three years, these forward thinkers come together to discuss the world’s most pressing supply chain disruptions and develop strategies and solutions to best address the issues and opportunities. 

Their discussion topics have evolved as time has produced more challenges that were perhaps not even imaginable in the early days of the global pandemic. Over the same period, the very rapid advancement of technologies such as generative artificial intelligence (AI), intelligent automation, and quantum computing have opened up vast opportunities to become more agile and resilient. 

More specifically: resilience and agility in operating models, productivity of the digital and physical workforce, advancements in automation, and now generative AI impact every supply chain touchpoint, query, and experience. All of these have been top of mind and the focus of dialogues during the meetings.

In this collection of discernments from Think Circles for Supply Chain—with direct quotes from the Thinkers—we proudly share with you these incredible insights and a future outlook into the supply chains of tomorrow.

Download this report and access innovative CSCO thoughts and conversations on the following topics:

The wake-up call
 

• Embracing the virtualization mandate
• Making supply chain work “cool” to attract next-gen talent
• Managing the present while investing in the future 

The pursuit of resiliency
 

• Getting back to reliability 
• Modeling with visualization and digital twins
• Enabling AI-predictability platforms

The focus on sustainability
 

• Calculating the cost equation for sustainability 
• Using the circular economy to measure impact
• Balancing cost and risk

The span of digital intelligence
 

• Automating low-touch, no-touch workflows
• Progressing the AI-automation journey
• Listening to the algorithms

The road from smart to genius
 

• Optimizing models with quantum computing 
• Accelerating the role and impact of generative AI
• Realizing the untold possibilities of generative AI

The buoyant leader
 

• Unlocking human-tech potential
• Embracing the data trust factor
• Becoming a mindful alchemist leader

Navigating in the age of generative AI
 

• Supply chain automation just got an upgrade
• Real-time data is finally for real
• Seamless collaboration spurs productivity gains
• Generative AI is a mirror that lets you see around corners