Performance data and benchmarking
Our patented custom survey method and toolset enable us to provide meaningful and accurate comparisons of performance tailored to each client's priorities.
Data-powered automotive warranty re-invention
At first glance, it appears to be a bad way to woo customers—a warranty process that’s used when
things go wrong. Instead, it turns out to be an excellent opportunity for a company, not just to please its customers, but also to radically improve its business processes and find sources for future growth.
This Benchmark Insights report provides recommendations on how transportation companies can mitigate IIoT cybersecurity risks.
While IoT technologies can improve travel operations, they also can expose critical vulnerabilities in older systems.
Electronics companies can use M&A to expand market presence, with analytics- and AI-driven M&A strategies critical to scaling and scoping.
Fundamental IIoT cyber hygiene, augmented with automation and AI, is critical to continuity of operations and service delivery for utilities.
Automotive companies need improved cybersecurity capabilities to support and protect their Industrial Internet of Things (IIoT) technologies.
Electronics companies need contextual, cognitive and adaptive security to identify and mitigate Industrial IoT-related risk
Insights derived from data collected from connected devices are being used across industries to enhance productivity. But there are also risks.
The services provided by communications service providers (CSPs) are at the heart of our digital world.
In this unprecedented era of ever-advancing technologies and ever more empowered consumers, the wider world of customer service is having an inevitable influence on healthcare.