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Featured insights

Why organizations are betting on edge computing

While edge computing has been on the IT and operations radar for some time, it has now moved into the corporate mainstream. Rollout of 5G will only increase demand and need. Edge computing already has a host of applications and the potential to transform processes and entire industries.

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COVID-19 Action Guide: Beyond the Great Lockdown

Organizations should take specific actions now to navigate disruption and be ready for what’s after COVID-19. We've created a framework of seven business imperatives that can help.

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Reinventing the contact center

The COVID-19 pandemic is forcing organizations to rethink and radically change operations in real time, leading to increased pressure on contact centers. AI-powered virtual agent technology could help improve customer satisfaction.

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Smart manufacturing

Intelligent manufacturing is created with automation, AI, IoT, edge computing, cloud, 5G, additive manufacturing, and digital twins. It can improve defect detection, yields, and revenue.

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Spotlight
COVID-19 and shattered supply chains
The global pandemic has exposed the need for smarter supply chains
AI and other technologies can help build more dynamic, resilient supply chains
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