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IBM Monitoring Academy Newsletter for November / December 2021

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Abstract

Hello and welcome to the IBM Monitoring Academy Newsletter for November December 2021
In this bi-monthly newsletters we are sharing a selection of our high value content and recent updates.
It is hosted here with external links within the blog.

                                                                                                                   
            

IBM Monitoring Academy Newsletter

            
            

Link to IBM Tivoli Monitoring Updates Section

            

Link to ITCAM For Transactions Updates Section

            

Link to APM Updates Section

            

Link to ICP/ICAM/CP4MCM Updates Section

            

Link to End of Support Section

            

Link to Java Expired Certificates

            
  •             
            
            

Hello and Welcome to the November December 2021 Newsletter

            

Here are the updates we have for you for the months of November and December  2021.

            

Archive 2020 www.ibm.com/support/pages/node/6415769

            

            

IBM Tivoli Monitoring v6

New APARS (IBM Tivoli Monitoring v6)

IJ35855: AFUTIL.EXE HANGS AND NOT ALLOWING TO CONFIGURE THE ITCAM EXCHANGE AGENT.
Abstract: IJ35855: AFUTIL.EXE HANGS AND NOT ALLOWING TO CONFIGURE THE ITCAM EXCHANGE AGENT.
https://www.ibm.com/support/pages/apar/IJ35855

IJ35907: AGENT HAS HIGH CPU WHEN COLLECTING LINUX FILE INFORMATION DATA WHEN RESOURCE ERROR OCCURS.
Abstract: a situation or historical collection is collecting data for the Linux File Information attribute group where a file name is not specified, and the agent encounters the pthread_create error; then the agent goes in a loop trying to collect the data resulting in high CPU for the agent process.
https://www.ibm.com/support/pages/apar/IJ35907

IJ35529: TEPS NOT REMOVING MACHINE-LEVEL NODES WITH NO CHILD AGENTS FROM PHYSICAL VIEW.
Error description: After all offline agents are removed from a managed server using "tacmd cleanms -m :" command, the parent machine-level node in the Physical View continues to be displayed in the TEP client navigator view.  Finally, multiple independent recycles of the TEPS can result in the orphaned machine-level node disappearing, but this workaround is not always successful.
https://www.ibm.com/support/pages/apar/IJ35529

IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 9 (6.3.0.7-TIV-ITM-SP0009).
Abstract: Documentation for IBM Tivoli Monitoring for Version 6.3.0 Fix Pack 7 Service Pack 9 including installation-related instructions, prerequisites, corequisites, and list of fixes.
https://www.ibm.com/support/pages/ibm-tivoli-monitoring-630-fix-pack-7-service-pack-9-6307-tiv-itm-sp0009-readme


Troubleshooting (IBM Tivoli Monitoring v6)

mediaupdate.bat in 6.3.0.7-TIV-ITM-SP0007 and 6.3.0.7-TIV-ITM-SP0008 does not update windows media correctly.
Problem: mediaupdate.bat in 6.3.0.7-TIV-ITM-SP0007 and 6.3.0.7-TIV-ITM-SP0008 does not update windows media correctly.
https://www.ibm.com/support/pages/node/6507917

Downloads - New Releases - Technotes (IBM Tivoli Monitoring v6)

IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 9 (6.3.0.7-TIV-ITM-SP0009) was released the 17 December 2021.
Abstract: IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 9 (6.3.0.7-TIV-ITM-SP0009) readme file.
https://www.ibm.com/support/pages/ibm-tivoli-monitoring-630-fix-pack-7-service-pack-9-6307-tiv-itm-sp0009-readme

Agent compatibility with IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 6 (and later service packs.
Abstract: IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 6 (and later service packs) update the Microsoft Visual C++ runtimes used for the Tivoli Enterprise Management Agents Framework (TEMA) running on Windows operating systems.
https://www.ibm.com/support/pages/node/6380888

IBM Tivoli Monitoring OS Agent - log file Monitoring Feature readme file.
Abstract: Documentation for IBM Tivoli Monitoring for Linux OS Agent - log file Monitoring Feature. This feature is shipped as part of IBM Tivoli Monitoring 6.30 FP7 SP9 (and later) for the IBM Tivoli Monitoring for Linux OS Agent.
https://www.ibm.com/support/pages/node/6510182

Security Bulletins (IBM Tivoli Monitoring v6)

The Impact of the vulnerabilities of CVE-2021-34798 and CVE-2021-40438 for IBM HTTP Server in Tivoli Enterprise Portal Server of IBM Tivoli Monitoring 6.3
Abstract: Do the vulnerabilities of CVE-2021-34798 and CVE-2021-40438 affect the IBM HTTP Server in Tivoli Enterprise Portal Server of IBM Tivoli Monitoring 6.3?
https://www.ibm.com/support/pages/node/6517666

Vulnerability in Apache Log4j can affect IBM Tivoli Monitoring installed WebSphere Application Server (CVE-2021-44228).
Security Bulletin: Vulnerability in Apache Log4j can affect IBM Tivoli Monitoring installed WebSphere Application Server (CVE-2021-44228)
https://www.ibm.com/support/pages/node/6527962

Vulnerabilities in IBM Java included with IBM Tivoli Monitoring.
Security Bulletin: Vulnerabilities in IBM Java included with IBM Tivoli Monitoring CVE-2021-2388 CVE-2021-2369 CVE-2021-2432.
https://www.ibm.com/support/pages/node/6514823



IBM Tivoli Monitoring v6 Agent Builder (IBM Tivoli Monitoring v6)
 

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ITCAM For Transactions v7.4

Download - New releases - Technotes (ITCAM4Tx)

IBM Tivoli Composite Application Manager for Transactions Response Time 7.4.0.1 interim fix 56 readme file.
Abstract: This interim fix contains Java update for IBM SDK, Java Technology Edition Quarterly CPU - July 2021 - Includes Oracle® July 2021 CPU minus CVE-2021-2341.
https://www.ibm.com/support/pages/node/6508760

How to uninstall ITCAM for Robotic Response Time agent (t6) on Windows?
Abstract: How to uninstall IBM Tivoli Composite Application Manager for Robotic Response Time agent (t6) version 7.4 on Windows?
https://www.ibm.com/support/pages/node/6524612



Security Bulletins (ITCAM4Tx)

Security Bulletin: IBM SDK, Java Technology Edition Quarterly CPU - July 2021 - Includes Oracle® July 2021 CPU minus CVE-2021-2341 affects IBM Tivoli Composite Application Manager for Transactions-Robotic Response Time
Abstract: There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition, Version 7, Version 8, that is used by IBM Tivoli Composite Application Manager for Transactions - Robotic Response Time. These issues were disclosed as part of the IBM Java SDK updates in July 2021.
https://www.ibm.com/support/pages/node/6510052

 

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APM v8

Troubleshooting (APM)

APM V8: Agents are added to the inventory but are not shown on the APMUI
Problem
You added new agents, and they show connected, but they are not present in 'My Components' nor they can be added to a custom application. The inverse can also happen, when an agent is offline for a long time, but it shows still on the APM UI Dashboard.
https://www.ibm.com/support/pages/node/1111137


Download - New releases - Technotes (APM)

Part Numbers for latest release of APM 8.1 Agents
Review the part numbers to identify the components to download for your IBM® Cloud Application Performance Management, 
https://www.ibm.com/docs/en/capmp/8.1.4?topic=advantage-part-numbers

8.1.4.0-IBM-APM-CORE-FRAMEWORK-IF0022
Readme file for IBM Application Performance Management 8.1.4.0 core framework IF22 (8.1.4.0-IBM-APM-CORE-FRAMEWORK-IF0022).
https://www.ibm.com/support/pages/node/6508742

8.1.4.0-IBM-APM-SERVER-IF0012
Abstract: Readme file for IBM Cloud Application Performance Management Private, Version 8.1.4.0 Server interim fix 12 (8.1.4.0-IBM-APM-SERVER-IF0012).
https://www.ibm.com/support/pages/node/6456351

8.1.4.0-IBM-APM-GATEWAY-IF0010
Abstract: Readme file for Hybrid Gateway for IBM Cloud Application Performance Management Version 8.1.4.0 interim fix 10 (8.1.4.0-IBM-APM-GATEWAY-IF0010).
https://www.ibm.com/support/pages/node/6520908

Change History of Monitoring Agent for DataStage
Abstract: Change History of Monitoring Agent for DataStage.
https://www.ibm.com/support/pages/node/879915

Change History of Monitoring Agent for Cassandra
Abstract: Change History of Monitoring Agent for Cassandra.
https://www.ibm.com/support/pages/node/879911

Change History of Monitoring Agent for Db2
Abstract: Change History of Monitoring Agent for Db2.
https://www.ibm.com/support/pages/node/879935

Change History of Monitoring Agent for MongoDB
Abstract: Change History of Monitoring Agent for MongoDB.
https://www.ibm.com/support/pages/node/879919

Change History of Monitoring Agent for Microsoft Hyper-V Server
Abstract: Change History of Monitoring Agent for Microsoft Hyper-V Server.
https://www.ibm.com/support/pages/node/880669

Change History of Monitoring Agent for Microsoft Cluster Server
Abstract: Change History of Monitoring Agent for Microsoft Cluster Server.
https://www.ibm.com/support/pages/node/880159

Change History of Monitoring Agent for Microsoft Exchange
Abstract: Change History of Monitoring Agent for Microsoft Exchange.
https://www.ibm.com/support/pages/node/880155

Change History of Monitoring Agent for Microsoft .Net
Abstract: Change History of Monitoring Agent for Microsoft .Net.
https://www.ibm.com/support/pages/node/880157

Change History of Monitoring Agent for Microsoft Active Directory
Abstract: Change History of Monitoring Agent for Microsoft Active Directory.
https://www.ibm.com/support/pages/node/880151

IBM App Connect Enterprise Tracing Support (IBM-ACE-TRACING-USER-EXIT)
Abstract: The document describes how to install and enable IBM App Connect Enterprise tracing on your IBM App Connect Enterprise hosts. The tracing data can be sent to Instana or Jaeger depending on the configurations. Current version of IBM App Connect Enterprise Tracing user exit is 2021.4.0.
https://www.ibm.com/support/pages/node/6517010

Security Bulletins (APM)

Multiple vulnerabilities were identified in DB2 that affect the IBM Performance Management product.
Security Bulletin: Multiple vulnerabilities were identified in DB2 that affect the IBM Performance Management product. CVE-2020-5024 CVE-2020-5025 CVE-2020-4976 CVE-2021-29777 CVE-2021-20579 CVE-2021-29703 CVE-2020-4885 CVE-2020-4945
https://www.ibm.com/support/pages/node/6528194

Multiple vulnerabilities were identified in DB2 that affect the IBM Performance Management product.
Security Bulletin: Multiple vulnerabilities were identified in DB2 that affect the IBM Performance Management product. DB2 contains several vulnerabilities, which can affect the IBM Performance Management product. Information about security vulnerabilities affecting DB2 were published in security bulletins.
https://www.ibm.com/support/pages/node/6528196

Multiple vulnerabilities in IBM Java SDK affect IBM Performance Management products.
Security Bulletin: There are multiple vulnerabilities in IBM® SDK Java™ Technology Edition used by IBM Performance Management. IBM Performance Management addressed the applicable CVEs. CVE-2020-14782 CVE-2020-14781
https://www.ibm.com/support/pages/node/6528200

Vulnerability in Apache Log4j (CVE-2021-44228) affects the IBM Performance Management product.
Security Bulletin: Vulnerability in Apache Log4j (CVE-2021-44228) affects the IBM Performance Management product.
https://www.ibm.com/support/pages/node/6527954

Multiple vulnerabilities in IBM Websphere Application Server affect the IBM Performance Management product.
Security Bulletin: Multiple vulnerabilities in IBM Websphere Application Server affect the IBM Performance Management product. CVE-2021-35517 CVE-2021-36090.
https://www.ibm.com/support/pages/node/6528202

Multiple vulnerabilities of Mozilla Firefox (less than Firefox 78.14.0 ESR +CVE-2021-38493) affected Synthetic Playback Agent 8.1.4.0-8.1.4 IF14.
Security Bulletin: Multiple vulnerabilities of Mozilla Firefox (less than Firefox 78.14.0 ESR +CVE-2021-38493) affected Synthetic Playback Agent 8.1.4.0-8.1.4 IF14. CVE-2021-38492 CVE-2021-38493
https://www.ibm.com/support/pages/node/6526614

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ICP - ICAM - CP4MCM -ITCAM for xx - ICABI

Troubleshooting (ICP - ICAM - CP4MCM -ITCAM for xx - ICABI)


Download - New releases - Technotes (ICP - ITCAM for xx - ICAM - CP4MCM - ICABI)

IBM Cloud Pak and Red Hat OpenShift version compatibility objective.
IBM Cloud Paks come with a Red Hat OpenShift limited license where both follow slightly different lifecycle policies. This document is to explain how version compatibility works between Cloud Pak versions and Red Hat OpenShift versions.
https://www.ibm.com/support/pages/node/6457303

Kubernetes and OpenShift CASE Installation (air gap configuration) Digital Signature Validation Failure Prevention.
IBM published Kubernetes/OpenShift content in packaging metadata known as a Container Application Software for Enterprises (CASE).  This metadata is responsible for configuring an air gap environment, and every CASE is digitally signed.  On 4 November 2021, the public certificate information to validate the signatures will expire.  It causes failures in cloudctl case launch commands.
https://www.ibm.com/support/pages/node/6509564



Security Bulletins (ICP - ICAM - ITCAM for xx - CP4MCM - ICABI)

Security Bulletin: Vulnerability in Apache Log4j affects IBM Cloud Private (CVE-2021-44228).
Security Bulletin: There is a vulnerability in the Apache Log4j open source library. The library is used by Elasticsearch, a dependency of IBM Cloud Private, for logging messages to files. This bulletin identifies the security fixes to apply to address the Log4Shell vulnerability (CVE-2021-44228).
https://www.ibm.com/support/pages/node/6528268

Vulnerability in Apache Log4j affects IBM Tivoli Composite Application Manager for Application Diagnostics (CVE-2021-44228).
Security Bulletin: Vulnerability in Apache Log4j affects IBM Tivoli Composite Application Manager for Application Diagnostics (CVE-2021-44228).
https://www.ibm.com/support/pages/node/6528302

Vulnerabilities in Log4j affect IBM Cloud Application Business Insights CVE-2021-44228.
Security Bulletin: Vulnerabilities in Log4j (CVE-2021-44228) affects IBM Cloud Application Business Insights.
https://www.ibm.com/support/pages/node/6528206

Vulnerability in Apache Log4j affects IBM Cloud Private (CVE-2021-45046).
Security Bulletin: Vulnerability in Apache Log4j affects IBM Cloud Private (CVE-2021-45046).
https://www.ibm.com/support/pages/node/6529452

Vulnerability in Apache Log4j affects IBM Cloud Private (CVE-2021-45105).
Security Bulletin: Vulnerability in Apache Log4j affects IBM Cloud Private (CVE-2021-45105).
https://www.ibm.com/support/pages/node/6529458

Vulnerability in Apache Log4j affects IBM Cloud Private (CVE-2021-44228).
Security Bulletin: Vulnerability in Apache Log4j affects IBM Cloud Private (CVE-2021-44228).
https://www.ibm.com/support/pages/node/6528268

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[End of support (EOS) products and versions Content].

Software withdrawal and support discontinuance: IBM Cloud Application Performance Management and IBM Cloud App Management - 30 September 2022
https://www.ibm.com/common/ssi/cgi-bin/ssialias?subtype=ca&infotype=an&appname=iSource&supplier=897&letternum=ENUS921-074
Tivoli Common Reporting v3.1.1 using Cognos 10.x
https://www.ibm.com/support/pages/node/6210342
How to migrate Tivoli Common Reporting V3.1.3 to Cognos V11
https://www.ibm.com/support/pages/node/6203779
How to install the IBM Tivoli Monitoring OS Agent Reports in an IBM Cognos Analytics 11.x environment
https://www.ibm.com/support/pages/node/6198432
Rational Performance Tester (RPT) versions 8.6 8.7 9.0.x and Rational Functional Tester (RFT) 8.6.x reached end of support 10 December 2020.
https://www-01.ibm.com/common/ssi/cgi-bin/ssialias?infotype=AN&subtype=CA&htmlfid=897/ENUS919-196&appname=USN

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[New IBM Tivoli Monitoring Related Section: Java Expired Certificates].

Java Expired Certificates.
As of 06 June 2021, you can find that you are no longer able to launch the Tivoli Enterprise Portal console.
It is a result of some expired certificates within the set of classes files used to launch the Tivoli Enterprise Portal console.
We have an automated process that can be used to resign the certificates for you; it requires only a .zip or .tar of the current set of classes files used. One caveat to note is that, if application supports are installed to the TEPS, you can experience this issue again; and we then need to resign all of the classes files again, by using the automated process. In order for us to resign your JAR file, we require a .zip or .tar of all of the *.jar AND .zip files in the classes directory on your Tivoli Enterprise Portal Server host.
Follow these steps to create an archive named 'classes.tar' or 'classes.zip' and send it to support to process the resigning of the JAR file.
Go to the following location on your Tivoli Enterprise Portal Server
(1) UNIX/Linux
InstallDirectory/Architecture/cw/classes
Windows
%CANDLE_HOME%\CNB\classes
(2) Run the following command or use a GUI tool to create a .tar or .zip file containing all the *.jar and *.zip files only found in the classes directory...
tar cvf /tmp/classes.tar *.jar *.zip
(3) Open a new case to the IBM Tivoli Monitoring Support team requesting for re-signing of your current files.
Upload the resulting archive file to Ecurep as-is (do not gzip or compress it further)

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]

[{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSVJUL","label":"IBM Application Performance Management"},"ARM Category":[{"code":"a8m500000008axBAAQ","label":"APM Agents"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"ARM Category":[{"code":"a8m50000000L2vfAAC","label":"_ITM Additional"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
21 January 2022

UID

ibm16527890