Fix Readme
Abstract
README documentation for IBM Tivoli Monitoring for Version 6.3.0 Fix Pack 7 Service Pack 5 including installation-related instructions, prerequisites, corequisites, and list of fixes.
Content
Important items to be aware of in this maintenance release:
- IBM Tivoli Monitoring version 6.3.0 Fix Pack 7 Service Pack 5 is intended to be applied to an existing 6.3.0 Fix Pack 7 (or 6.3.0 Fix Pack 7 plus prior service pack) install base. However, installing via Service Pack 5 allows for OS Agents running versions prior to 6.3.0 Fix Pack 7 (e.g. 6.3.0 Fix Pack 5) to be upgraded directly to the Interim Fix version included. Also for the OS agents, a pristine install is available via either remote deploy or the exportbundles option of tacmd:
LZ Monitoring Agent for LinuxOS (6.30.07.05)
NT Monitoring Agent for Windows OS (6.30.07.04)
UX Monitoring Agent for UNIX OS (6.30.07.06)
A4 Monitoring Agent for i5/OS (6.30.07.02)
Agentless Monitoring for Windows Operating Systems (r2) 06.30.07.02
Agentless Monitoring for AIX Operating Systems (r3) 06.30.07.02
Agentless Monitoring for Linux Operating Systems (r4) 06.30.07.02
Agentless Monitoring for HP-UX Operating Systems (r5) 06.30.07.02
Agentless Monitoring for Solaris Operating Systems (r6) 06.30.07.02
See technote ITM OS Agents: Installing maintenance via Interim Fix or Service Pack for more information.
Service Pack 5 includes the latest System Monitoring Agents agents at the following levels:
System Monitoring Agent for Linux OS (LZ) 06.30.07.05
System Monitoring Agent for Windows OS (NT) 06.30.07.04
System Monitoring Agent for UNIX OS (UX) 06.30.07.06
Service Pack 5 also includes latest IBM Tivoli Monitoring Event Synchronization Component at version 3.0.0.8. Also included is an update for the "embedded WebSphere® Application Server" from v8 to WebSphere® Application Server v8.5.5.
Note: Before applying the WebSphere® update, please confirm that your environment supports v8.5.5 (See System Requirements for WebSphere Application Server v8.5.5) - This is a cumulative service pack for ITM Tivoli Monitoring, Version 6.3.0 Fix Pack 07. This service pack is provided as an official maintenance release and contains updates for Server components, shared components, and OS Agents.
- The Java Runtime Environment (JRE) packages that are shipped with IBM Tivoli Monitoring have been upgraded to the following:
- 1.8.0 SR6 FP5 for CANDLEHOME on AIX, Linux, Solaris amd64 and Windows.
For AIX 6.1 oslevel -r less than TL7 (6100-07) and AIX 7.1 oslevel -r less than TL3 (7100-03) and for Linux RHEL < 6.0 and SLES < 11.1 the following will be installed:
1.7.0 SR10 FP60
- 1.8.0 SR6 for CANDLEHOME on HP-UX ia64
- 1.7.0 SR10 FP55 for CANDLEHOME on HP-UX PA-Risc
- 1.7.0 SR10 FP60 for CANDLEHOME on Solaris Sparc
- 1.8.0 SR6 FP5 or 1.7.1 SR4 FP60 for Tivoli Enterprise Portal (TEP) browser clients (See Additional installation updates)
- 1.8.0 SR6 FP5 for CANDLEHOME on AIX, Linux, Solaris amd64 and Windows.
- For new platform support (see New Features), this service pack can be used to patch copies of 630 FP7 pristine install media (see here).
- Please be sure to read the section "Prior to installation" before proceeding with this installation.
- Some APAR fixes in this maintenance release require you to take manual steps in order to apply them. Refer to this Technote for information and guidelines
ITM Version 6 MDV APAR Critical Installation Instructions
Contents
Download information
Prerequisites and corequisites
Known issues
Known limitations
Installation information
Prior to installation
Installing
Performing the necessary tasks after installation
Additional installation updates
Troubleshooting installation problems from the Support site
Additional Information
New Features
Documentation Updates
List of fixes
Copyright and trademark information
Document change history
For Linux:
New Features
Documentation Updates
List of fixes
Copyright and trademark information
Document change history
Download Information
Information on downloading IBM Tivoli Monitoring Version 6.3.0 Fix Pack 7 Service Pack 5:
IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 5 (6.3.0.7-TIV-ITM-SP0005)
Prerequisites and corequisites
The service pack should be applied to an existing IBM Tivoli Monitoring 6.3.0 Fix Pack 7 or 6.3.0 Fix Pack 7 with Service pack installation. 6.3.0 Fix Pack 7 is available as both a pristine and upgrade install:
IBM Tivoli Monitoring 6.3.0 Fix Pack 7 (6.3.0-TIV-ITM-FP0007)
The System Monitoring Agents can be installed pristine, or over any existing System Monitoring Agent installation.
Known issues
Remote deploy installs (createnode, updateagent) may fail for Red Hat Enterprise Linux 6 releases. Please ensure you have the latest available ksh rpm for your system if the remote deployment fails and try again or try local installation.
Known limitations
Red Hat Enterprise Linux 8 for IBM System z no longer supports 31-bit applications. This prevents the Tivoli Enterprise Portal Server (TEPS or cq) component on original IBM Tivoli Monitoring 6.3.0 Fix Pack 7 media from being installable on Red Hat Enterprise Linux 8 for IBM System z. This service pack provides updates to allow TEPS installation by following the steps listed here Updating 630 Fix Pack 7 pristine...
IBM Java 8 does not work with Windows Server 2008 (NT 6.0). Please do not install this service pack on a Windows Server 2008 system. (Windows Server 2008 R2 is ok). Please note that Windows Server 2008 and Windows Server 2008 R2 both go end of support on January 14, 2020
Installation information
Prior to installation
Before proceeding with the installation process, please make note of these important points:
- Assign CANDLEHOME environment variable (Unix/Linux only)
Before installing this service pack on Unix systems, make sure that the
environment variable $CANDLEHOME is set to the IBM Tivoli Monitoring
installation directory.
Note: The directory /opt/IBM/ITM is the default installation directory.
For example:
> CANDLEHOME=/opt/IBM/ITM
> export CANDLEHOME
- Transfer the appropriate archive file:
6.3.0.7-TIV-ITM-Linux-SP0005.tar.gz - IBM Tivoli Monitoring Base and Base Agents for all supported Linux platforms
6.3.0.7-TIV-ITM-Tools-SP0005.tar.gz - IBM Tivoli Monitoring Tools
6.3.0.7-TIV-ITM-Unix-SP0005.tar.gz - IBM Tivoli Monitoring Base and Base Agents for all supported Unix platforms
6.3.0.7-TIV-ITM-Windows-SP0005.zip - IBM Tivoli Monitoring Base and Base Agents for all supported Windows platforms
to a temporary directory on the system that contains the code to be
updated. For the purpose of this README, the symbol <TEMP> represents
the fully qualified path to this directory.
Note: On Windows, this includes the drive letter.
Expand the archive file using the tar command on Unix/Linux systems or
an unzip utility on Windows systems. This creates a directory
structure that contains fixes for all of the supported platforms. - As a best practice, it is recommended that all running IBM Tivoli Monitoring processes be stopped manually prior to performing an upgrade from a previous version or maintenance level to this service pack level. For systems with TEMS or TEPS installed, the service pack installer will not allow installation until the TEMS and/or TEPS are stopped. While the upgrade installer will attempt to stop all other running processes, there are times when a running process will fail to stop and lead to unexpected upgrade failures if the upgrade is allowed to continue. If any process fails to stop during a manual shutdown, restart the system before proceeding with the upgrade.
- Before upgrading, execute the cinfo/KinCInfo command per the instructions in the section entitled Validating what you installed. After the install completes, this will help in validating the installation. Once you complete the install, continue with the next section entitled Performing the necessary tasks after installation.
- The following information applies to users upgrading on Unix or Linux using a non-root userid for the management server, portal server or any ITM / ITCAM agent. You can use any non-root userid that you want to, as long as that userid has been created. You must use the same userid as was used for the original installation, or the root userid. These steps specify using the itmuser userid and itmgrp group and that the userid and group have been created.
1. Perform the management server, portal server or ITM/ITCAM agent upgrade as user itmuser.
2. After the installation completes, run "SetPerm -a" as user root.
3. When updating the management server:
1. If Management server security was enabled, run "SetPerm -s" as user root to re-enable management server security.
2. Add application support to the hub management server.
4. When updating the portal server:
1. Configure the portal server as user root (this step will run InstallPresentation and add application support on the portal server).
2. Execute the following command as user root to change the ownership of all files in $CANDLEHOME to user itmuser and group itmgrp:
chown -Rf itmuser:itmgrp $CANDLEHOME
3. Run "SetPerm -a" as root user again
5. Start the management server, portal server or ITM/ITCAM agent as user itmuser.
- The following information applies to users upgrading on Windows systems.
Ensure you are logged on locally to the Windows machine with a userid that has administrator rights. - The following are recommended steps to facilitate recovery of the Tivoli Enterprise Management Server (TEMS) or the Tivoli Enterprise Portal Server (TEPS) in the case where problems are encountered during the installation of this service pack.
Management Server
-
Run the pdcollect utility to gather all of the current logs and environment files. These backups can be used for reference, if needed, after the upgrade. The "tacmd pdcollect -help" command can be issued to obtain the syntax for the pdcollect utility.
Portal Server
-
Run the migrate-export.bat (Windows) or migrate-export.sh (Unix/Linux) to backup the contents of the portal server database. This snapshot will allow for recovery of the database back to the point prior to installing this service pack maintenance.
-
Run the pdcollect utility to gather all of the current logs and environment files. These backups can be used for reference, if needed, after the upgrade. The "tacmd pdcollect -help" command can be issued to obtain the syntax for the pdcollect utility.
-
Installing
For Updating systems with any of: AS MS CQ SY SH CW or CJ components installed (usually TEMS/TEPS) in
addition to OS and other agents.
(NOTE: System must already be updated to 630 Fix Pack 7 for the above components)
1. For Linux installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0005
./sppatch -h $CANDLEHOME -i `pwd`
1. For Unix installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0005
./sppatch -h $CANDLEHOME -i `pwd`
2. For Windows installs:
addition to OS and other agents.
(NOTE: System must already be updated to 630 Fix Pack 7 for the above components)
1. For Linux installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0005
./sppatch -h $CANDLEHOME -i `pwd`
1. For Unix installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0005
./sppatch -h $CANDLEHOME -i `pwd`
2. For Windows installs:
cmd /c kinconfg -pA
cd /d <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0005/
sppatch.exe -h %CANDLE_HOME% -i %cd%
If the patch installs successfully, sppatch should return the following
message:
cd /d <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0005/
sppatch.exe -h %CANDLE_HOME% -i %cd%
If the patch installs successfully, sppatch should return the following
message:
"Command completed successfully"
For Updating Agent only systems
-----------------------------------
Systems without any of AS MS CQ SY SH CW or CJ components can be directly updated
from a version earlier than 630 Fix Pack 7 directly to Version 630 Fix Pack 7 Service
Pack 5 for the following included components:
LZ NT UE UX AX/GL GS JR/JM CI AC R2 R3 R4 R5 R6
Note: This will update the OS agent as well as the components listed
above that are currently installed1
1. For Linux installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0005
./sppatch -h $CANDLEHOME -i kui_<platform>_tecm_if0011.tar
where <platform> is as reported for the "Product (ui)" line from running:
$CANDLEHOME/bin/cinfo -p ui
e.g.
# $CANDLEHOME/bin/cinfo -p ui
*********** Wed Apr 3 17:36:00 EDT 2019 ******************
User: root Groups: system bin sys security cron audit lp idsldap
Host name : itmmtvh4-6 Installer Lvl:06.30.07.00
CandleHome: /opt/IBM/ITM
***********************************************************
Platform codes:
lx8266 : Current machine
>>>> lx8266 : Product (ui)
tmaitm6/lx8266 : CT Framework (ax)
1. For Unix installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0005
./sppatch -h $CANDLEHOME -i kui_<platform>_tecm_if0011.tar
where <platform> is as reported for the "Product (ui)" line from running:
$CANDLEHOME/bin/cinfo -p ui
e.g.
# $CANDLEHOME/bin/cinfo -p ui
*********** Wed Apr 3 17:36:00 EDT 2019 ******************
User: root Groups: system bin sys security cron audit lp idsldap
Host name : itmmtlpm2 Installer Lvl:06.30.07.00
CandleHome: /opt/IBM/ITM
***********************************************************
Platform codes:
aix536 : Current machine
>>>> aix536 : Product (ui)
tmaitm6/aix536 : CT Framework (ax)
2. For Windows installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0005/
sppatch.exe -h %CANDLE_HOME% -i kui_winnt_tecm_if0011.cab
If the patch installs successfully, sppatch should return the following
message:
"Command completed successfully"
-----------------------------------
Systems without any of AS MS CQ SY SH CW or CJ components can be directly updated
from a version earlier than 630 Fix Pack 7 directly to Version 630 Fix Pack 7 Service
Pack 5 for the following included components:
LZ NT UE UX AX/GL GS JR/JM CI AC R2 R3 R4 R5 R6
Note: This will update the OS agent as well as the components listed
above that are currently installed1
1. For Linux installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0005
./sppatch -h $CANDLEHOME -i kui_<platform>_tecm_if0011.tar
where <platform> is as reported for the "Product (ui)" line from running:
$CANDLEHOME/bin/cinfo -p ui
e.g.
# $CANDLEHOME/bin/cinfo -p ui
*********** Wed Apr 3 17:36:00 EDT 2019 ******************
User: root Groups: system bin sys security cron audit lp idsldap
Host name : itmmtvh4-6 Installer Lvl:06.30.07.00
CandleHome: /opt/IBM/ITM
***********************************************************
Platform codes:
lx8266 : Current machine
>>>> lx8266 : Product (ui)
tmaitm6/lx8266 : CT Framework (ax)
1. For Unix installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0005
./sppatch -h $CANDLEHOME -i kui_<platform>_tecm_if0011.tar
where <platform> is as reported for the "Product (ui)" line from running:
$CANDLEHOME/bin/cinfo -p ui
e.g.
# $CANDLEHOME/bin/cinfo -p ui
*********** Wed Apr 3 17:36:00 EDT 2019 ******************
User: root Groups: system bin sys security cron audit lp idsldap
Host name : itmmtlpm2 Installer Lvl:06.30.07.00
CandleHome: /opt/IBM/ITM
***********************************************************
Platform codes:
aix536 : Current machine
>>>> aix536 : Product (ui)
tmaitm6/aix536 : CT Framework (ax)
2. For Windows installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0005/
sppatch.exe -h %CANDLE_HOME% -i kui_winnt_tecm_if0011.cab
If the patch installs successfully, sppatch should return the following
message:
"Command completed successfully"
System Monitoring Agent Installation
For Linux install:
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0005/system_monitoring_agent
Install and configure as documented at Installing the System Monitor Agent on Linux or Unix systems
For Unix install:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0005/system_monitoring_agent
Install and configure as documented at Installing the System Monitor Agent on Linux or Unix systems
For Windows install:
cd <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0005/system_monitoring_agent/WINDOWS
Install and configure as documented at Installing the System Monitor Agent on Windows systems
Monitoring Agent for i5/OS Installation
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0005/i5OS and follow the directions for installing the monitoring agent in the IBM I Agent Installation and Configuration guide. The location above specifies where to find the a4520cma.sav file to be transferred as per step 5 in the documentation above.
IBM Tivoli Monitoring Event Synchronization Component
cd <TEMP>/6.3.0.7-TIV-ITM-Tools-SP0005/tec
See the 6.3.0.7-TIV-ITM-SP-EventSync.README for installation and configuration information.
Performing the necessary tasks after installation
Post Installation Steps for system with TEMS and or TEPS
For Linux:
- If system has a TEMS and/or a TEPS installed:
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0005
./sp-postinst -h $CANDLEHOME
For Unix:
For Windows:
- If system has a TEMS and/or a TEPS installed:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0005
./sp-postinst -h $CANDLEHOME
For Windows:
- If system has a TEPS installed:
cd <TEMP>\6.3.0.7-TIV-ITM-Windows-SP0005
sp-postinst.bat
For TEPS systems uplifting the WebSphere Application and IBM HTTP servers
NOTE: Before applying the WebSphere® update, please confirm that your environment supports v8.5.5 (See System Requirements for WebSphere Application Server v8.5.5)
NOTE: You must install this package with the same userid that you originally used to install the portal server. If you are unsure of the
NOTE: You must install this package with the same userid that you originally used to install the portal server. If you are unsure of the
userid, it is the owner of the portal server directory:
ls -ald <CANDLEHOME>/*/cq
- Back up your <CANDLEHOME> directory
- Use your local procedures to stop the portal server and the eclipse help server
- Perform the uplift:
Linux:
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0005
$CANDLEHOME/bin/wasihs855uplift.sh -h $CANDLEHOME -i `pwd`
AIX:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0005
$CANDLEHOME/bin/wasihs855uplift.sh -h $CANDLEHOME -i `pwd`
Windows:
cd <TEMP>\6.3.0.7-TIV-ITM-Windows-SP0005
wasihs855uplift -h %CANDLE_HOME% -i %cd% - Use your local procedures to restart the portal server
Validating what you installed
You can validate your installation by running the KinCInfo command on Windows systems or the cinfo command on Linux or Unix systems. If you run these commands before and after your upgrade, you can clearly see the component versions that have changed.
For service pack fixes, only components that have been updated during this release have the latest listed level. Note that the version number can be different across components depending on the level of maintenance included. If a component has not been updated, the command will report the GA version. There is no need to upgrade this component if your system is at the listed level, the install programs will automatically handle this.
Note: The KinCInfo and cinfo command output examples in the sections that follow show all service pack components that can be updated (highlighted). If you do not have all of these components installed, then components not installed will not be displayed in the output of these commands.
Sample output for the KinCInfo command on Windows systems
The following example shows the output of the KinCInfo -t command on a Windows server.
************ Tuesday, July 28, 2020 10:48:20 AM ************* User : Administrator Group : NA Host Name : STYMIES1 Installer : Ver: 063007110 CandleHome : C:\IBM\ITM Installitm : C:\IBM\ITM\InstallITM ************************************************************* ...Product Inventory PC PRODUCT DESC PLAT VER BUILD INSTALL DATE AC KAC(64-bit) CMA/32/64 Bit Agent Compatibility Package WIX64 06.30.07.11 202007271456 20200728 0718 CJ TEPD App Support/Tivoli Enterprise Portal Desktop Clien WIX64 06.30.07.06 sp5 20200608 1007 CQ KCQ(64-bit) CMA/Tivoli Enterprise Portal Server Agent WIX64 06.30.07.07 sp5 20200608 1007 CQ TEPS App Support/Tivoli Enterprise Portal Server WIX64 06.30.07.07 sp5 20200608 1007 CW TEPB App Support/Tivoli Enterprise Portal Browser Clien WINNT 06.30.07.07 sp5 20200608 1007 GL KGL(64-bit) CMA/Tivoli Enterprise Monitoring Agent Fram WIX64 06.30.07.13 d0190a 20200728 0718 GL KGL(32-bit) CMA/Tivoli Enterprise Monitoring Agent Fram WINNT 06.30.07.13 d0190a 20200728 0718 HD KHD(64-bit) CMA/Warehouse Proxy Agent WIX64 06.30.07.00 d6350a 20200608 1007 KF KKF(32-bit) IEH/IBM Eclipse Help Server WINNT 06.30.07.00 d6276a 20200608 1007 MS TEMS App Support/Tivoli Enterprise Monitoring Server WIX64 06.30.07.07 sp5 20200608 1007 NT KNT(64-bit) CMA/Monitoring Agent for Windows OS WIX64 06.30.07.04 01921 20200728 0718 PA KPA(32-bit) CMA/Tivoli Performance Analyzer WINNT 06.30.07.00 63341 20200608 1007 R2 KR2(32-bit) CMA/Agentless Monitoring for Windows Operat WINNT 06.30.07.02 202004231323 20200728 0718 R3 KR3(32-bit) CMA/Agentless Monitoring for AIX Operating WINNT 06.30.07.02 202004231326 20200728 0718 R4 KR4(32-bit) CMA/Agentless Monitoring for Linux Operatin WINNT 06.30.07.02 202004231329 20200728 0718 R5 KR5(32-bit) CMA/Agentless Monitoring for HP-UX Operatin WINNT 06.30.07.02 202004231331 20200728 0718 R6 KR6(32-bit) CMA/Agentless Monitoring for Solaris Operat WINNT 06.30.07.02 202004231334 20200728 0718 SY KSY(64-bit) CMA/Summarization and Pruning Agent WIX64 06.30.07.06 d0190a 20200728 0718 UE KUE(32-bit) CMA/Tivoli Enterprise Services User Interfa WINNT 06.30.07.07 d0190a 20200728 0718 PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE IN Install INS/Windows Install Component WINNT 06.30.07.11 202007271456 20200728 0718 IN TEPD INS/TEP Desktop Windows Install Component WINNT 06.30.07.00 201612161149 20200608 1007 IN TEMS INS/TEMS Windows Install Component WINNT 06.30.07.00 201612161149 20200608 1007 IN TEPS INS/TEP Server Windows Install Component WINNT 06.30.07.00 201612161149 20200608 1007 IN TEMA(32-bit) INS/ITM 6.x Agent Install Component WINNT 06.30.07.11 202007271456 20200728 0718 IN TEMA(64-bit) INS/ITM 6.x Agent Install Component Extens WINNT 06.30.07.00 201612161149 20200608 1007 A4 TEMS App Support/Monitoring Agent for i5/OS WICMS 06.30.07.02 01541 20200728 0718 A4 TEPS App Support/Monitoring Agent for i5/OS WICNS 06.30.07.02 01541 20200728 0718 A4 TEPB App Support/Monitoring Agent for i5/OS WIXEB 06.30.07.02 01541 20200728 0718 A4 TEPD App Support/Monitoring Agent for i5/OS WIXEW 06.30.07.02 01541 20200728 0718 AS KAS(64-bit) CAS/Tivoli Enterprise Monitoring Automation WIX64 06.30.07.06 sp5 20200608 1007 GS KGS(64-bit) GSK/IBM GSKit Security Interface WIX64 08.00.50.88 d0139f 20200728 0718 GS KGS(32-bit) GSK/IBM GSKit Security Interface WINNT 08.00.50.88 d0139f 20200728 0718 HD TEMS App Support/Warehouse Proxy WICMS 06.30.07.00 d6350a 20200608 1007 HD TEPS App Support/Warehouse Proxy WICNS 06.30.07.00 d6350a 20200608 1007 HD TEPB App Support/Warehouse Proxy WIXEB 06.30.07.00 d6350a 20200608 1007 HD TEPD App Support/Warehouse Proxy WIXEW 06.30.07.00 d6350a 20200608 1007 II TEPS App Support/IBM Installation Manager WICNS 01.91.00.00 d0139f 20200728 0718 IT TEPS App Support/TEC GUI Integration WICNS 06.30.07.00 d6276a 20200608 1007 IT TEPB App Support/TEC GUI Integration WIXEB 06.30.07.00 d6276a 20200608 1007 IT TEPD App Support/TEC GUI Integration WIXEW 06.30.07.00 d6276a 20200608 1007 IU TEPS App Support/IBM HTTP Server WICNS 08.55.16.00 d6276a 20200728 0859 IW TEPS App Support/Tivoli Enterprise Portal Server Extens WICNS 08.55.16.00 d6276a 20200728 0858 JM KJM(64-bit) JVM/Embedded JVM WIX64 08.06.05.00 202002111725 20200728 0718 JM KJM(32-bit) JVM/Embedded JVM WINNT 08.06.05.00 202002111725 20200728 0718 JM TEPB App Support/Embedded JVM - TEP Browser Client WIXEB 08.06.05.00 202002111725 20200728 0718 LZ TEMS App Support/Monitoring Agent for Linux OS WICMS 06.30.07.05 01531 20200728 0718 LZ TEPS App Support/Monitoring Agent for Linux OS WICNS 06.30.07.05 01531 20200728 0718 LZ TEPB App Support/Monitoring Agent for Linux OS WIXEB 06.30.07.05 01531 20200728 0718 LZ TEPD App Support/Monitoring Agent for Linux OS WIXEW 06.30.07.05 01531 20200728 0718 NT TEMS App Support/Monitoring Agent for Windows OS WICMS 06.30.07.04 01921 20200728 0718 NT TEPS App Support/Monitoring Agent for Windows OS WICNS 06.30.07.04 01921 20200728 0718 NT TEPB App Support/Monitoring Agent for Windows OS WIXEB 06.30.07.04 01921 20200728 0718 NT TEPD App Support/Monitoring Agent for Windows OS WIXEW 06.30.07.04 01921 20200728 0718 PA TEMS App Support/Tivoli Performance Analyzer WICMS 06.30.07.00 63341 20200608 1007 PA TEPS App Support/Tivoli Performance Analyzer WICNS 06.30.07.00 63341 20200608 1007 PA TEPB App Support/Tivoli Performance Analyzer WIXEB 06.30.07.00 63341 20200608 1007 PA TEPD App Support/Tivoli Performance Analyzer WIXEW 06.30.07.00 63341 20200608 1007 R2 TEMS App Support/Agentless Monitoring for Windows Opera WICMS 06.30.07.02 202004231323 20200728 0718 R2 TEPS App Support/Agentless Monitoring for Windows Opera WICNS 06.30.07.02 202004231323 20200728 0718 R2 TEPB App Support/Agentless Monitoring for Windows Opera WIXEB 06.30.07.02 202004231323 20200728 0718 R2 TEPD App Support/Agentless Monitoring for Windows Opera WIXEW 06.30.07.02 202004231323 20200728 0718 R3 TEMS App Support/Agentless Monitoring for AIX Operating WICMS 06.30.07.02 202004231326 20200728 0718 R3 TEPS App Support/Agentless Monitoring for AIX Operating WICNS 06.30.07.02 202004231326 20200728 0718 R3 TEPB App Support/Agentless Monitoring for AIX Operating WIXEB 06.30.07.02 202004231326 20200728 0718 R3 TEPD App Support/Agentless Monitoring for AIX Operating WIXEW 06.30.07.02 202004231326 20200728 0718 R4 TEMS App Support/Agentless Monitoring for Linux Operati WICMS 06.30.07.02 202004231329 20200728 0718 R4 TEPS App Support/Agentless Monitoring for Linux Operati WICNS 06.30.07.02 202004231329 20200728 0718 R4 TEPB App Support/Agentless Monitoring for Linux Operati WIXEB 06.30.07.02 202004231329 20200728 0718 R4 TEPD App Support/Agentless Monitoring for Linux Operati WIXEW 06.30.07.02 202004231329 20200728 0718 R5 TEMS App Support/Agentless Monitoring for HP-UX Operati WICMS 06.30.07.02 202004231331 20200728 0718 R5 TEPS App Support/Agentless Monitoring for HP-UX Operati WICNS 06.30.07.02 202004231331 20200728 0718 R5 TEPB App Support/Agentless Monitoring for HP-UX Operati WIXEB 06.30.07.02 202004231331 20200728 0718 R5 TEPD App Support/Agentless Monitoring for HP-UX Operati WIXEW 06.30.07.02 202004231331 20200728 0718 R6 TEMS App Support/Agentless Monitoring for Solaris Opera WICMS 06.30.07.02 202004231334 20200728 0718 R6 TEPS App Support/Agentless Monitoring for Solaris Opera WICNS 06.30.07.02 202004231334 20200728 0718 R6 TEPB App Support/Agentless Monitoring for Solaris Opera WIXEB 06.30.07.02 202004231334 20200728 0718 R6 TEPD App Support/Agentless Monitoring for Solaris Opera WIXEW 06.30.07.02 202004231334 20200728 0718 SY TEMS App Support/Summarization and Pruning Agent WICMS 06.30.07.06 d0190a 20200728 0718 SY TEPS App Support/Summarization and Pruning Agent WICNS 06.30.07.06 d0190a 20200728 0718 SY TEPB App Support/Summarization and Pruning Agent WIXEB 06.30.07.06 d0190a 20200728 0718 SY TEPD App Support/Summarization and Pruning Agent WIXEW 06.30.07.06 d0190a 20200728 0718 T1 TEMS App Support/Tivoli Enterprise Monitoring Server TR WICMS 07.30.63.00 d6350a 20200608 1007 TM TEMS App Support/IBM Tivoli Monitoring 5.x Endpoint Sup WICMS 06.23.05.00 d4029a 20200608 1007 TM TEPS App Support/IBM Tivoli Monitoring 5.x Endpoint Sup WICNS 06.23.05.00 d4029a 20200608 1007 UI KUI(32-bit) CLI/Tivoli Enterprise Services User Interfa WINNT 06.30.07.11 20200728 0718 UL TEMS App Support/Monitoring Agent for UNIX Logs WICMS 06.23.05.00 62021 20200608 1007 UL TEPS App Support/Monitoring Agent for UNIX Logs WICNS 06.23.05.00 62021 20200608 1007 UL TEPB App Support/Monitoring Agent for UNIX Logs WIXEB 06.23.05.00 62021 20200608 1007 UL TEPD App Support/Monitoring Agent for UNIX Logs WIXEW 06.23.05.00 62021 20200608 1007 UM TEMS App Support/Universal Agent WICMS 06.23.05.00 d5326a 20200608 1007 UM TEPS App Support/Universal Agent WICNS 06.23.05.00 d5326a 20200608 1007 UM TEPB App Support/Universal Agent WIXEB 06.23.05.00 d5326a 20200608 1007 UM TEPD App Support/Universal Agent WIXEW 06.23.05.00 d5326a 20200608 1007 UX TEMS App Support/Monitoring Agent for UNIX OS WICMS 06.30.07.06 01141 20200728 0718 UX TEPS App Support/Monitoring Agent for UNIX OS WICNS 06.30.07.06 01141 20200728 0718 UX TEPB App Support/Monitoring Agent for UNIX OS WIXEB 06.30.07.06 01141 20200728 0718 UX TEPD App Support/Monitoring Agent for UNIX OS WIXEW 06.30.07.06 01141 20200728 0718
The following example shows the output of the cinfo -t command on Aix
*********** Tue Jul 21 10:07:00 EDT 2020 ****************** User: root Groups: system bin sys security cron audit lp idsldap Host name : itmmtlpm14 Installer Lvl:06.30.07.11 CandleHome: /opt/IBM/ITM Version Format: VV.RM.FF.II (V: Version; R: Release; M: Modification; F: Fix; I: Interim Fix) *********************************************************** ...Product inventory PC PRODUCT DESC PLAT VER BUILD INSTALL DATE as Tivoli Enterprise Monitoring Automation Server aix536 06.30.07.06 d6350a 20181012 1203 ax IBM Tivoli Monitoring Shared Libraries aix526 06.30.07.13 d0190a 20200710 1536 ax IBM Tivoli Monitoring Shared Libraries aix533 06.30.07.13 d0190a 20200710 1536 ax IBM Tivoli Monitoring Shared Libraries aix536 06.30.07.13 d0190a 20200710 1536 cq Tivoli Enterprise Portal Server aix536 06.30.07.07 d6350a 20181012 1317 cw Tivoli Enterprise Portal Browser Client aix536 06.30.07.07 d6350a 20181012 1313 gs IBM GSKit Security Interface aix523 08.00.50.88 d0139f - gs IBM GSKit Security Interface aix526 08.00.50.88 d0139f - hd Warehouse Proxy aix536 06.30.07.00 d6350a 20181012 1330 ii IBM Installation Manager aix533 01.91.00.00 d0139f 20200710 1539 iu IBM HTTP Server aix536 08.55.16.00 d6276a 20200710 1601 iw IBM Tivoli Enterprise Portal Server Extensions aix536 08.55.16.00 d6276a 20200710 1600 jr Tivoli Enterprise-supplied JRE aix523 07.10.60.00 202002031445 - jr Tivoli Enterprise-supplied JRE aix526 07.10.60.00 202002031445 - kf IBM Eclipse Help Server aix533 06.30.07.00 d6276a 20181012 1317 ms Tivoli Enterprise Monitoring Server aix536 06.30.07.07 d6350a 20181012 1203 pa Tivoli Performance Analyzer aix533 06.30.07.00 63341 20181012 1330 r2 Agentless Monitoring for Windows Operating Systems aix526 06.30.07.02 202004231323 20200710 1538 r3 Agentless Monitoring for AIX Operating Systems aix526 06.30.07.02 202004231326 20200710 1538 r4 Agentless Monitoring for Linux Operating Systems aix526 06.30.07.02 202004231329 20200710 1538 r5 Agentless Monitoring for HP-UX Operating Systems aix526 06.30.07.02 202004231331 20200710 1538 r6 Agentless Monitoring for Solaris Operating Systems aix526 06.30.07.02 202004231334 20200710 1538 sh Tivoli Enterprise Monitoring SOAP Server aix536 06.30.07.06 d6350a 20181012 1203 sy Summarization and Pruning Agent aix536 06.30.07.06 d0190a 20200710 1536 t1 File Transfer Enablement aix536 07.30.00.00 20100000-0000 - ue Tivoli Enterprise Services User Interface Extensions aix536 06.30.07.07 d0190a 20200710 1536 ui Tivoli Enterprise Services User Interface aix526 06.30.07.11 d6350a 20181012 1202 ui Tivoli Enterprise Services User Interface aix533 06.30.07.11 d6350a 20181012 1330 ui Tivoli Enterprise Services User Interface aix536 06.30.07.11 d0190a 20200710 1536 ux Monitoring Agent for UNIX OS aix526 06.30.07.06 01141 20200710 1537 PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE a4 Monitoring Agent for i5/OS tms 06.30.07.02 01541 20200710 1537 a4 Monitoring Agent for i5/OS tps 06.30.07.02 01541 20200710 1537 a4 Monitoring Agent for i5/OS tpw 06.30.07.02 01541 20200710 1537 hd Warehouse Proxy tms 06.30.07.00 d6350a 20181012 1330 hd Warehouse Proxy tps 06.30.07.00 d6350a 20181015 0945 hd Warehouse Proxy tpw 06.30.07.00 d6350a 20181015 0942 it TEC GUI Integration tps 06.30.07.00 d6276a 20181015 0945 it TEC GUI Integration tpw 06.30.07.00 d6276a 20181015 0942 jr Tivoli Enterprise-supplied JRE tpj 08.06.05.00 202002111725 - lz Monitoring Agent for Linux OS tms 06.30.07.05 01531 20200710 1538 lz Monitoring Agent for Linux OS tps 06.30.07.05 01531 20200710 1538 lz Monitoring Agent for Linux OS tpw 06.30.07.05 01531 20200710 1538 ms Tivoli Enterprise Monitoring Server tms 06.30.07.00 d6350a 20181012 1330 nt Monitoring Agent for Windows OS tms 06.30.07.04 01921 20200710 1538 nt Monitoring Agent for Windows OS tps 06.30.07.04 01921 20200710 1538 nt Monitoring Agent for Windows OS tpw 06.30.07.04 01921 20200710 1539 pa Tivoli Performance Analyzer tms 06.30.07.00 63341 20181012 1330 pa Tivoli Performance Analyzer tps 06.30.07.00 63341 20181015 0945 pa Tivoli Performance Analyzer tpw 06.30.07.00 63341 20181015 0942 r2 Agentless Monitoring for Windows Operating Systems tms 06.30.07.02 202004231323 20200710 1538 r2 Agentless Monitoring for Windows Operating Systems tps 06.30.07.02 202004231323 20200710 1538 r2 Agentless Monitoring for Windows Operating Systems tpw 06.30.07.02 202004231323 20200710 1538 r3 Agentless Monitoring for AIX Operating Systems tms 06.30.07.02 202004231326 20200710 1538 r3 Agentless Monitoring for AIX Operating Systems tps 06.30.07.02 202004231326 20200710 1538 r3 Agentless Monitoring for AIX Operating Systems tpw 06.30.07.02 202004231326 20200710 1538 r4 Agentless Monitoring for Linux Operating Systems tms 06.30.07.02 202004231329 20200710 1538 r4 Agentless Monitoring for Linux Operating Systems tps 06.30.07.02 202004231329 20200710 1538 r4 Agentless Monitoring for Linux Operating Systems tpw 06.30.07.02 202004231329 20200710 1538 r5 Agentless Monitoring for HP-UX Operating Systems tms 06.30.07.02 202004231331 20200710 1538 r5 Agentless Monitoring for HP-UX Operating Systems tps 06.30.07.02 202004231331 20200710 1538 r5 Agentless Monitoring for HP-UX Operating Systems tpw 06.30.07.02 202004231331 20200710 1538 r6 Agentless Monitoring for Solaris Operating Systems tms 06.30.07.02 202004231334 20200710 1538 r6 Agentless Monitoring for Solaris Operating Systems tps 06.30.07.02 202004231334 20200710 1538 r6 Agentless Monitoring for Solaris Operating Systems tpw 06.30.07.02 202004231334 20200710 1538 sy Summarization and Pruning Agent tms 06.30.07.06 d0190a 20200710 1539 sy Summarization and Pruning Agent tps 06.30.07.06 d0190a 20200710 1539 sy Summarization and Pruning Agent tpw 06.30.07.06 d0190a 20200710 1539 tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tms 06.23.05.00 d4029a 20181012 1330 tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tps 06.23.05.00 d4029a 20181015 0945 ul Monitoring Agent for UNIX Logs tms 06.23.05.00 62021 20181012 1330 ul Monitoring Agent for UNIX Logs tps 06.23.05.00 62021 20181015 0945 ul Monitoring Agent for UNIX Logs tpw 06.23.05.00 62021 20181015 0941 um Universal Agent tms 06.23.05.00 d5326a 20181012 1330 um Universal Agent tps 06.23.05.00 d5326a 20181015 0945 um Universal Agent tpw 06.23.05.00 d5326a 20181015 0942 ux Monitoring Agent for UNIX OS tms 06.30.07.06 01141 20200710 1539 ux Monitoring Agent for UNIX OS tps 06.30.07.06 01141 20200710 1539 ux Monitoring Agent for UNIX OS tpw 06.30.07.06 01141 20200710 1539
The following example shows the output of the cinfo -t command on Linux
*********** Tue Jul 21 10:05:01 EDT 2020 ****************** User: root Groups: root bin daemon sys adm disk wheel Host name : itmmtvm355 Installer Lvl:06.30.07.11 CandleHome: /opt/IBM/ITM Version Format: VV.RM.FF.II (V: Version; R: Release; M: Modification; F: Fix; I: Interim Fix) *********************************************************** ...Product inventory PC PRODUCT DESC PLAT VER BUILD INSTALL DATE as Tivoli Enterprise Monitoring Automation Server lx8266 06.30.07.06 d6350a 20200606 1126 ax IBM Tivoli Monitoring Shared Libraries li6263 06.30.07.13 d0190a 20200710 1535 ax IBM Tivoli Monitoring Shared Libraries lx8266 06.30.07.13 d0190a 20200710 1535 cj Tivoli Enterprise Portal Desktop Client lx8266 06.30.07.06 d6350a 20200607 1649 cq Tivoli Enterprise Portal Server lx8266 06.30.07.07 d6350a 20200607 1650 cw Tivoli Enterprise Portal Browser Client lx8266 06.30.07.07 d6350a 20200607 1649 gs IBM GSKit Security Interface li6243 08.00.50.88 d0139f - gs IBM GSKit Security Interface lx8266 08.00.50.88 d0139f - hd Warehouse Proxy lx8266 06.30.07.00 d6350a 20200607 1657 ii IBM Installation Manager lx8266 01.91.00.00 d0139f 20200710 1536 iu IBM HTTP Server lx8266 08.55.16.00 d6276a 20200710 1547 iw IBM Tivoli Enterprise Portal Server Extensions lx8266 08.55.16.00 d6276a 20200710 1546 jr Tivoli Enterprise-supplied JRE li6263 08.06.05.00 202002111725 - jr Tivoli Enterprise-supplied JRE lx8266 08.06.05.00 202002111725 - kf IBM Eclipse Help Server li6263 06.30.07.00 d6276a 20200607 1650 lz Monitoring Agent for Linux OS lx8266 06.30.07.05 01531 20200710 1535 ms Tivoli Enterprise Monitoring Server lx8266 06.30.07.07 d6350a 20200606 1126 pa Tivoli Performance Analyzer lx8266 06.30.07.00 63341 20200607 1657 r2 Agentless Monitoring for Windows Operating Systems lx8266 06.30.07.02 202004231323 20200710 1536 r3 Agentless Monitoring for AIX Operating Systems lx8266 06.30.07.02 202004231326 20200710 1536 r4 Agentless Monitoring for Linux Operating Systems lx8266 06.30.07.02 202004231329 20200710 1536 r5 Agentless Monitoring for HP-UX Operating Systems lx8266 06.30.07.02 202004231331 20200710 1536 r6 Agentless Monitoring for Solaris Operating Systems lx8266 06.30.07.02 202004231334 20200710 1536 sh Tivoli Enterprise Monitoring SOAP Server lx8266 06.30.07.06 d6350a 20200606 1126 sy Summarization and Pruning Agent lx8266 06.30.07.06 d0190a 20200710 1535 t1 File Transfer Enablement lx8266 07.30.00.00 20100000-0000 - ue Tivoli Enterprise Services User Interface Extensions lx8266 06.30.07.07 d0190a 20200710 1535 ui Tivoli Enterprise Services User Interface lx8266 06.30.07.11 d0190a 20200710 1535 PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE a4 Monitoring Agent for i5/OS tms 06.30.07.02 01541 20200710 1535 a4 Monitoring Agent for i5/OS tpd 06.30.07.02 01541 20200710 1535 a4 Monitoring Agent for i5/OS tps 06.30.07.02 01541 20200710 1535 a4 Monitoring Agent for i5/OS tpw 06.30.07.02 01541 20200710 1535 hd Warehouse Proxy tms 06.30.07.00 d6350a 20200607 1657 hd Warehouse Proxy tpd 06.30.07.00 d6350a 20200607 1702 hd Warehouse Proxy tps 06.30.07.00 d6350a 20200607 1703 hd Warehouse Proxy tpw 06.30.07.00 d6350a 20200607 1701 it TEC GUI Integration tpd 06.30.07.00 d6276a 20200607 1702 it TEC GUI Integration tps 06.30.07.00 d6276a 20200607 1703 it TEC GUI Integration tpw 06.30.07.00 d6276a 20200607 1701 jr Tivoli Enterprise-supplied JRE tpj 08.06.05.00 202002111725 - lz Monitoring Agent for Linux OS tms 06.30.07.05 01531 20200710 1536 lz Monitoring Agent for Linux OS tpd 06.30.07.05 01531 20200710 1536 lz Monitoring Agent for Linux OS tps 06.30.07.05 01531 20200710 1536 lz Monitoring Agent for Linux OS tpw 06.30.07.05 01531 20200710 1536 ms Tivoli Enterprise Monitoring Server tms 06.30.07.00 d6350a 20200607 1657 nt Monitoring Agent for Windows OS tms 06.30.07.04 01921 20200710 1536 nt Monitoring Agent for Windows OS tpd 06.30.07.04 01921 20200710 1536 nt Monitoring Agent for Windows OS tps 06.30.07.04 01921 20200710 1536 nt Monitoring Agent for Windows OS tpw 06.30.07.04 01921 20200710 1536 pa Tivoli Performance Analyzer tms 06.30.07.00 63341 20200607 1657 pa Tivoli Performance Analyzer tpd 06.30.07.00 63341 20200607 1702 pa Tivoli Performance Analyzer tps 06.30.07.00 63341 20200607 1703 pa Tivoli Performance Analyzer tpw 06.30.07.00 63341 20200607 1701 r2 Agentless Monitoring for Windows Operating Systems tms 06.30.07.02 202004231323 20200710 1535 r2 Agentless Monitoring for Windows Operating Systems tpd 06.30.07.02 202004231323 20200710 1535 r2 Agentless Monitoring for Windows Operating Systems tps 06.30.07.02 202004231323 20200710 1535 r2 Agentless Monitoring for Windows Operating Systems tpw 06.30.07.02 202004231323 20200710 1535 r3 Agentless Monitoring for AIX Operating Systems tms 06.30.07.02 202004231326 20200710 1535 r3 Agentless Monitoring for AIX Operating Systems tpd 06.30.07.02 202004231326 20200710 1535 r3 Agentless Monitoring for AIX Operating Systems tps 06.30.07.02 202004231326 20200710 1535 r3 Agentless Monitoring for AIX Operating Systems tpw 06.30.07.02 202004231326 20200710 1535 r4 Agentless Monitoring for Linux Operating Systems tms 06.30.07.02 202004231329 20200710 1536 r4 Agentless Monitoring for Linux Operating Systems tpd 06.30.07.02 202004231329 20200710 1535 r4 Agentless Monitoring for Linux Operating Systems tps 06.30.07.02 202004231329 20200710 1535 r4 Agentless Monitoring for Linux Operating Systems tpw 06.30.07.02 202004231329 20200710 1535 r5 Agentless Monitoring for HP-UX Operating Systems tms 06.30.07.02 202004231331 20200710 1536 r5 Agentless Monitoring for HP-UX Operating Systems tpd 06.30.07.02 202004231331 20200710 1535 r5 Agentless Monitoring for HP-UX Operating Systems tps 06.30.07.02 202004231331 20200710 1535 r5 Agentless Monitoring for HP-UX Operating Systems tpw 06.30.07.02 202004231331 20200710 1535 r6 Agentless Monitoring for Solaris Operating Systems tms 06.30.07.02 202004231334 20200710 1536 r6 Agentless Monitoring for Solaris Operating Systems tpd 06.30.07.02 202004231334 20200710 1535 r6 Agentless Monitoring for Solaris Operating Systems tps 06.30.07.02 202004231334 20200710 1535 r6 Agentless Monitoring for Solaris Operating Systems tpw 06.30.07.02 202004231334 20200710 1535 sy Summarization and Pruning Agent tms 06.30.07.06 d0190a 20200710 1536 sy Summarization and Pruning Agent tpd 06.30.07.06 d0190a 20200710 1536 sy Summarization and Pruning Agent tps 06.30.07.06 d0190a 20200710 1536 sy Summarization and Pruning Agent tpw 06.30.07.06 d0190a 20200710 1536 tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tms 06.23.05.00 d4029a 20200607 1657 tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tps 06.23.05.00 d4029a 20200607 1702 ul Monitoring Agent for UNIX Logs tms 06.23.05.00 62021 20200607 1657 ul Monitoring Agent for UNIX Logs tpd 06.23.05.00 62021 20200607 1702 ul Monitoring Agent for UNIX Logs tps 06.23.05.00 62021 20200607 1703 ul Monitoring Agent for UNIX Logs tpw 06.23.05.00 62021 20200607 1701 um Universal Agent tms 06.23.05.00 d5326a 20200607 1657 um Universal Agent tpd 06.23.05.00 d5326a 20200607 1702 um Universal Agent tps 06.23.05.00 d5326a 20200607 1703 um Universal Agent tpw 06.23.05.00 d5326a 20200607 1701 ux Monitoring Agent for UNIX OS tms 06.30.07.06 01141 20200710 1536 ux Monitoring Agent for UNIX OS tpd 06.30.07.06 01141 20200710 1536 ux Monitoring Agent for UNIX OS tps 06.30.07.06 01141 20200710 1536 ux Monitoring Agent for UNIX OS tpw 06.30.07.06 01141 20200710 1536
Remote Service Pack Installation
The following components are remote deployable:
PC Description
-- ------------
lz Monitoring Agent for Linux OS
nt Monitoring Agent for Windows OS
tf Tivoli Enterprise Management Agent Framework Update
ue Tivoli Enterprise Services User Intefercase Extensions
ux Monitoring Agent for UNIX OS
r2 Agentless Monitoring Agent for Windows OS
r3 Agentless Monitoring Agent for AIX OS
r4 Agentless Monitoring Agent for Linux OS
r5 Agentless Monitoring Agent for HP-UX OS
r6 Agentless Monitoring Agent for Solaris OS
- Transfer the appropriate archive file (6.3.0.7-TIV-ITM-<PLATFORM>-SP0005.tar.gz or .zip) to a temporary directory on the system that contains the code to be updated. For the purpose of this README, the symbol <TEMP> represents the fully qualified path to this directory. Note: On Windows, this includes the drive letter.
- Expand the archive file using the tar command on Unix systems or an unzip utility on Windows systems. This creates a directory structure that contains fixes for all of the supported platforms.
- Add the deploy components to the TEMS Depot by executing the following command
For Linux packages (lz, r#, tf and ue)
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0005/bundles/unix
For Unix (r#, tf, ue and ux)
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0005/bundles/unix
For Windows packages (nt, r#, tf and ue)
cd <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0005/bundles/WINDOWS/Deploy
To load all components to your depot run the following command once each for Unix/Linux and then Windows components:
For Unix/Linux:
$CANDLEHOME/bin/tacmd addbundles -i .
For Windows:
tacmd addbundles -i .
Or you can load only those bundle you desire using one or more of the Product codes from the component list above
tacmd addbundles -i . [-t] [<pc>] [<pc> ...]
i.e.
tacmd addbundles -i . -t lz tf
Make note of the deployable component versions as you add the bundles and then use either the updateAgent
or updateFramework commands to remotely deploy.
Pristine install images for OS agents
The steps are as outlined at this link:
Separating the downloaded ITM/ITCAM media image into smaller agent/platform bundles
Note: point to <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0005/bundles/unix or <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0005/bundles/unix
or <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0005/bundles/WINDOWS/Deploy
for the media path per the steps in above link.
Updating 630 Fix Pack 7 pristine install media for new platform support (as listed in New Features)
For all new platforms listed you can already install from 630 Fix Pack 7 media but the prerequisite scan will report errors. So long as the errors are just OS Version failure, ITM 630 Fix Pack 7 should install and configure ok with the following exceptions:
- Solaris 11.4 Unix OS monitoring agent needs to be installed from SP3 or later
- The Tivoli Enterprise Portal Server (CQ) on zLinux cannot be installed unless libstdc++.so.5 (compat-libstdc++-33.x on RHEL or libstdc++33.x on SUSE) is also installed. However since libstdc++.so.5 has been deprecated, newer versions of both RHEL and SUSE no longer provide libstdc++.so.5. You can patch your IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Base Linux on System z media to allow for Tivoli Enterprise Portal installation on these newer RHEL and SUSE versions.
The service pack provides a mechanism to patch Pristine Install 6.3.0 Fix Pack 7 install images so that you can get the latest prerequisite scanner definitions as well as patching the IBM Tivoli Monitoring V6.3.0.7 Base, Linux on System z® media so that you can install the Tivoli Enterprise Portal Server on newer OS versions on zLinux (See install steps below). In all cases after doing a pristine install of 630 Fix Pack 7, you would still need to additionally apply the service pack.
To patch 6.3.0 Fix Pack 7 media, you will need an extracted image in a writable location or point to a new, writable, location in case your source image is read-only. To patch your media:
Linux:
<TEMP>/6.3.0.7-TIV-ITM-Linux-SP0005/mediaupdate
Unix:
<TEMP>/6.3.0.7-TIV-ITM-Unix-SP0005/mediaupdate
Windows:
<TEMP>/6.3.0.7-TIV-ITM-Windows-SP0005/mediaupdate.bat
To patch the installation media:
mediaupdate -h media_dir [-w write_dir] [-r]
where: -h media_dir full path of the original CD image or expanded
media directory.
-w write_dir is optional and is full path of the modified CD image directory.
it's only required if media_dir is not a writable directory.
-r is optional and will restore updated media to original contents if you want to undo patching of the extracted installation media
As per the usage you would specify the location of a 6.3.0 Fix Pack 7 extracted install image (pristine) and the script copies over the updated install, prerequisite checking and for base zlinux the TEPS and teps install manager files needed to then use the modified pristine image to do a fresh install of your target OS (all supported components). Again after you install using the above method you would then of course want to immediately apply SP5
e.g.
Linux:
<TEMP>/6.3.0.7-TIV-ITM-Linux-SP0005/mediaupdate -h /tmp/6307media/agents
<TEMP>/6.3.0.7-TIV-ITM-Linux-SP0005/mediaupdate -h /tmp/6307media/base_zlinux
Unix:
<TEMP>/6.3.0.7-TIV-ITM-Unix-SP0005/mediaupdate -h /tmp/6307media/agents
Windows:
<TEMP>/6.3.0.7-TIV-ITM-Windows-SP0005/mediaupdate.bat -h c:\temp\6307media\agents
To install Tivoli Enterprise Portal on zLinux for newer OS versions after patching Base zLinux install media:
- Run the install for the Tivoli Enterprise Portal from the patched media.
- Then immediately apply this service pack as per the installation instructions
- Then configure the Tivoli Enterprise Portal component before continuing with the service pack "Perform the necessary tasks after installation"
Additional installation updates
Installing and configuring IBM Java 8 from Tivoli Enterprise Portal Server for Tivoli Enterprise Portal browser and webstart clientsThis service pack allows for updating Tivoli Enteprise Portal browswer and webstart clients to IBM Java 8. The steps are a variation on the Installing and configuring IBM Java 7 > Upgrade installation version pristine installation documentation as follows:
The link above has a reference to Windows: Upgrading your existing version of Java to IBM Java 7 and Linux: Upgrading your existing version of Java to IBM Java 7.
As per the previous links you need to edit the jreconfig.js file on your Tivoli Enterprise Portal Server and change the value of the jreDesiredLevel statement to the following value:
var jreDesiredLevel = "1.8.0";
If you have jreDesiredLevel set to allow for users to run with their clients default, system JRE, i.e.:
var jreDesiredLevel = "*";
then any client without a system JRE will be able to download IBM Java 8 by default from the Tivoli Enterprise Server.
New utility for securing Windows installations
New utility for securing Windows installations
The service pack installation provides a new command on Windows:
%CANDLE_HOME%\InstallITM\securemain.cmd
An administrator can use the command to limit the permissions non-admin users have on the C:\IBM\ITM (%CANDLE_HOME%) folder.
To set security permissions limiting non administrators users from creating files or folders, use the following command:
secureMain lock
To remove security settings use the following command:
secureMain unlock
Command syntax can be viewed with the following syntax:
secureMain -?
The secureMain commands use the following syntax:
secureMain [-h install_dir] [-g SID] [-d folder] lock
secureMain [-h install_dir] [-g SID] unlock
where variables are defined as follows:
install_dir is the directory path for the IBM Tivoli Monitoring installation.
If this parameter is not supplied, the script attempts to determine the installation directory.
SID is the Windows Security Identifier. The default SID used is S-1-5-11.
folder is an additional folder to set admin rights for. This is used when factory agents create an additional folder under the installation directory.
SID values are the user and group identifiers used by Windows when setting file security. The following links provide additional information on SIDs.
List of commonly used SIDs:
Command line syntax for listing SID values of accounts defined on the system:
https://docs.microsoft.com/en-us/windows/win32/wmisdk/wmic
Example usage: "wmic useraccount get name,sid"
Previously provided security updates have been included in this service Pack for APARs IV94417 and IV96017. They should be installed separately as needed. See the following files for details:
<TEMP>/6.3.0.7-TIV-ITM-<PLATFORM>-SP0005/updates/6.3.0-TIV-ITM-FP0007-IV94417.README
and
<TEMP>/6.3.0.7-TIV-ITM-<PLATFORM>-SP0005/updates/6.3.0-TIV-ITM-FP0007-IV96017.README
Also included is a fix for APAR IV88904 which applies to the ITM OS Dashboards. Please see the following file for details:
<TEMP>/6.3.0.7-TIV-ITM-<PLATFORM>-SP0005/updates/README-Provisional-IV88904.txt
Troubleshoot Installation from Support site
For additional troubleshooting help not covered in this README document, please visit the IBM Tivoli Monitoring support page at the following URL:
https://www.ibm.com/support/knowledgecenter/SS8G7U_ref/pdf/itm/ITM_Troubleshooting_Guide_V6.3_Fix_Pack_2.pdf?view=kc
Additional information
This is a cumulative service pack for IBM Tivoli Monitoring, Version 6.3.0 Fix Pack 7.
The main areas of quality improvements made in this maintenance deliverable relative to the most recently shipped IBM Tivoli Monitoring release (IBM Tivoli Monitoring 6.3.0 Fix Pack 7) are shown below.
IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785 U.S.A.
For license inquiries regarding double-byte (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to:
Intellectual Property Licensing
Legal and Intellectual Property Law
IBM Japan, Ltd.
1623-14, Shimotsuruma, Yamato-shi
Kanagawa 242-8502 Japan
The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement might not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.
Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Licensees of this program who wish to have information about it for the purpose of enabling: (i) the exchange of information between independently created programs and other programs (including this one) and (ii) the mutual use of the information which has been exchanged, should contact:
IBM Corporation
2Z4A/101
11400 Burnet Road
Austin, TX 78758 U.S.A.
Such information may be available, subject to appropriate terms and conditions, including in some cases payment of a fee.
The licensed program described in this document and all licensed material available for it are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement or any equivalent agreement between us.
Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurement may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.
All statements regarding IBM's future direction or intent are subject to change or withdrawal without notice, and represent goals and objectives only.
All IBM prices shown are IBM's suggested retail prices, are current and are subject to change without notice. Dealer prices may vary.
This information is for planning purposes only. The information herein is subject to change before the products described become available.
This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products. All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental.
Each copy or any portion of these sample programs or any derivative work, must include a copyright notice as follows:
© (your company name) (year). Portions of this code are derived from IBM Corp. Sample Programs. © Copyright IBM Corp. _enter the year or years_. All rights reserved.
If you are viewing this information in softcopy form, the photographs and color illustrations might not be displayed.
IBM, the IBM logo, and ibm.com® are trademarks or registered trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at ?Copyright and trademark information? at http://www.ibm.com/legal/copytrade.shtml.
Adobe®, Acrobat, PostScript® and all Adobe-based trademarks are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, other countries, or both.
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IT Infrastructure Library® is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce.
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Java? and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Linux is a trademark of Linus Torvalds in the United States, other countries, or both.
Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.
- New APAR fixes for Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 5(See List of fixes below)
New Features/Enhancements
The following new features are included in IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 5:
- IBM Tivoli Monitoring Enhancements
- Currency
- ITM bundled Websphere® Uplift from v8 to v8.5.5.16
- Security Fixes
- IBM Tivoli Monitoring insufficient default file/folder permissions on windows. CVE-2020-4311
See this entry in Additional installation updates for more information
- IBM Tivoli Monitoring insufficient default file/folder permissions on windows. CVE-2020-4311
Online Documentation Updates
None
List of fixes
| Basic Services APARs | |
|---|---|
| IJ23738 | Netview is unable to parse responses from the ITM SOAP server after 630 FP7 SP2 is applied to the Hub. |
| Event Synchronization APARs | |
| IJ23027 | When events are forwarded to an EIF receiver (e.g. OMNIBus) using connection-oriented with multiple destinations defined, if a connection cannot be obtained with the primary destination, events will be delayed being forwarded. The delay will be a factor of the connection timeout (e.g. TcpTimeout) interval and the number of events. This occurs when the connection cannot be made with the remote server (e.g. cannot successfully ping it). The problem does not occur if the remote system is reachable but the EIF receiver is not available. A new environment variable has been added . See Install Actions in the APAR conclusion for more details. |
| IBM Monitoring Agent for Linux OS APARs | |
| IJ23105 | When the Linux OS Agent calculates the Process Instant Busy CPU (Percent) attribute, it normalizes the result across the number of CPUs on the system. This APAR will allow the ability to indicate the value should not be normalized across the number of online CPUs. In order for this fix to be used, a new environment variable needs to be set. See the Install Actions section of the Problem Conclusion for more information. |
| IBM Monitoring Agent for Unix OS APARs | |
| IJ21619 | When installed in a cluster environment, the Monitoring Agent for UNIX OS on some systems is not able to start the subdeamons (e.g. mount_stat, stat_daemon, aixdp_daemon). The agent continues to run, but data collected by the subdaemons is not present. In order for this fix to be used, a new environment variable needs to be set. See the Install Actions section of the Problem Conclusion for more information. |
| IJ24998 | Linux_Process_Stopped_2 situation triggers when process status is "Idle" after APAR IJ11040. APAR IJ11040 added support for new process state in Linux - Idle. Previously processes in this state previously identified as "Not Available" since the state did not match any of the states the agent handled. After APAR IJ110140, the default situation Linux_Process_Stopped_2 situation, which triggers when the process state is not equal to "Running" and is not equal to "Sleeping", now will trigger for situations when the state is "Idle". This APAR will update the default situation to also check for process state of "Idle". In order for this fix to be used, the situations need to be updated. See the Install Actions section of the Problem Conclusion for more information. |
| IBM Monitoring Agent for Windows OS APARs | |
| IJ21600 | The scripts that populate the Tivoli Data Warehouse with the list of managed systems available for running the OS Agents Cognos reports are based on the Computer Domain Name attribute. For systems whose IP address is not registered in the DNS sever this evaluates to "NO_DNS_ENTRY". These systems are excluded from OS Agents Cognos reports. In order for this fix to be used, a new environment variable needs to be set. See the Install Actions section of the Problem Conclusion for more information. |
| IJ26138 | When using the Scripting feature, the handle count for the Windows OS Agent process (kntcma) will increase one handle (for fcp_daemon) every five minutes. |
| IBM Monitoring Agent for i5/OS APARs | |
| IJ22929 | ITM IBM i OS agent history log monitor does not return expected results. This defect occurs for history log situations and reports. Results may include some or none of the expected history log records. An operating system change in IBM i 7.3 changed the history log timestamp used by the history log query from local time to Universal Time Coordinated (UTC). Records were being returned based on UTC time instead of the local time. An authority change caused only the latest history log file to be used. This resulted in missing record for history log situations and reports. |
| IBM Tivoli Enterprise Monitoring Agent APARs | |
| IJ23791 | APM and ICAM agents include the instance name in the load list file name, e.g. lo_instance_cnfglist.xml, whereas ITM agents did not include the instance name in the file name, e.g. lo_cnfglist.xml. When the central configuration functions were merged to form a unified agent code base, or possibly later when dual mode central configuration functions were implemented, the ITM default was inadvertently changed to the APM default. As a result, the customer's existing load list file was no longer being processed. |
| IBM Tivoli Enterprise Monitoring Installation APARs | |
| IJ22060 | Uplift Java Runtime Environment |
| IJ24864 | After using securemain.cmd on a Windows system to restrict folder access to the <candle_home> install location, future installs of agents may hang. |
| IBM Tivoli Enterprise Monitoring Server APARs | |
| IJ22768 | SQL requests with WHERE clauses that use literals that contain the closing brace character, '}', fail to run. |
| IJ22910 | EIF events for a given Situation generated by FTO Hub pairs are different if the EIF slots have been customised. |
| IJ23102 | The Hub TEMS may hang during shutdown on some platforms when SDA is enabled. |
| IJ24449 | ITM Situation Events are not closed when using the CT_Reset SOAP API. |
| IJ24907 | When executing any ITM product on a Windows Operating System where the Region/Language setting is en_FI (English_Finland) the product will not start properly. |
| IBM Tivoli Enterprise Portal Client APARs | |
| IJ22893 | Use of the term 'SELECT' in the historical collection rule name defined in the *.his file (provided with an ITM monitoring agent application support file) results in the generation of an invalid predicate in the UADVISOR situation definition created by the TEPS component. Due to this syntax error, the UADVISOR situation cannot be successfully instantiated by the TEMS, and the associated attribute group can not be configured by the TEP. |
| IJ21690 | The TEP client uses an embedded browser component library to communicate with web servers. This component is sending the following User-Agent string in the request header: "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:2.0) Gecko/20100101 Firefox/4.0" The version of 'Firefox' referenced in the string above is no longer supported by Mozilla. ITM customers are now configuring their Web servers and associated proxies (e.g., firewalls) to inspect this User-Agent value to ensure that the identified User-Agent complies with their security requirements. Because the value of this User-Agent string implies an non-supported version (with possible security vulnerabilities), customer Web servers and associated proxies are disallowing successful connections between the TEP browser view and the servers managing the web content. |
| IBM Tivoli Enterprise Portal Server APARs | |
| IJ22075 | The TEP component is packaged with an embedded library that supports the TEP Browser view. The Browser view is used in workspaces, online / contextual help system, and secure certificate processing. The version level of this library needs to be updated to support secure communications based on TLSv1.1 and TLSv1.2 encryption protocols. |
| Remote Deploy APARs | |
| IJ22701 | Attempts to remotely configure an Agent where the configuration text contains a single quoter character will fail. |
List of fixes from superseded Service Packs
Copyright and trademark information
Notices
This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service.IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785 U.S.A.
For license inquiries regarding double-byte (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to:
Intellectual Property Licensing
Legal and Intellectual Property Law
IBM Japan, Ltd.
1623-14, Shimotsuruma, Yamato-shi
Kanagawa 242-8502 Japan
The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement might not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.
Any references in this information to non-IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
Licensees of this program who wish to have information about it for the purpose of enabling: (i) the exchange of information between independently created programs and other programs (including this one) and (ii) the mutual use of the information which has been exchanged, should contact:
IBM Corporation
2Z4A/101
11400 Burnet Road
Austin, TX 78758 U.S.A.
Such information may be available, subject to appropriate terms and conditions, including in some cases payment of a fee.
The licensed program described in this document and all licensed material available for it are provided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement or any equivalent agreement between us.
Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurement may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products.
All statements regarding IBM's future direction or intent are subject to change or withdrawal without notice, and represent goals and objectives only.
All IBM prices shown are IBM's suggested retail prices, are current and are subject to change without notice. Dealer prices may vary.
This information is for planning purposes only. The information herein is subject to change before the products described become available.
This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products. All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental.
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A.1 Trademarks
IBM, the IBM logo, and ibm.com® are trademarks or registered trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at ?Copyright and trademark information? at http://www.ibm.com/legal/copytrade.shtml.
Adobe®, Acrobat, PostScript® and all Adobe-based trademarks are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, other countries, or both.
Cell Broadband Engine? and Cell/B.E. are trademarks of Sony Computer Entertainment, Inc., in the United States, other countries, or both and is used under license therefrom.
Intel®, Intel logo, Intel Inside®, Intel Inside logo, Intel® Centrino®, Intel Centrino logo, Celeron®, Intel Xeon®, Intel SpeedStep®, Itanium, and Pentium® are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
IT Infrastructure Library® is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce.
ITIL® is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.
Java? and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.
Linux is a trademark of Linus Torvalds in the United States, other countries, or both.
Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both.
UNIX is a registered trademark of The Open Group in the United States and other countries.
Other company, product, and service names may be trademarks or service marks of others.
Document change history
| July 30, 2020 | Published |
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Component":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.3.0.7","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
08 December 2020
UID
ibm16174183