IJ24998: LINUX_PROCESS_STOPPED SITUATION TRIGGERS WHEN PROCESS STATUS IS IDLE AFTER APAR IJ11040.

IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 5 (6.3.0.7-TIV-ITM-SP0005)

APAR status

• Closed as program error.

Error description

• Linux_Process_Stopped situation triggers when process status is
  "Idle" after APAR IJ11040.
  APAR IJ11040 added support for new
  process state in Linux - Idle. Previously processes in this
  state previously identified as "Not Available" since the state
  did not match any of the
  states the agent processes.
  After APAR
  IJ110140, the default situation Linux_Process_Stopped
  situation, which triggers when the process state is not equal
  to "Running" and is not equal to Sleeping, now will trigger for
  situations when the state is "Idle".
  This APAR will update the
  default situation to also check for process state of "Idle".
  

Local fix

• Add the condition to the situation:
  Process State != Idle
  Note:
  APAR IJ11040, which shipped support for the process state Idle,
  was shipped as part of 6.3.0.7-TIV-ITM_LINUX-IF0002 and
  6.3.0.7-TIV-ITM-SP0001. The application support for this APAR
  needs to be installed for "Idle" to be listed in the drop-down
  list.
  

Problem summary

• Linux_Process_Stopped_2 situation triggers when process status
  is "Idle" after APAR IJ11040.
  
  
  Linux_Process_Stopped_2 situation triggers when process status
  is "Idle" after APAR IJ11040.  APAR IJ11040 added support for
  new process state in Linux - Idle.  Previously processes in this
  state previously identified as "Not Available" since the state
  did not match any of the states the agent handled.  After APAR
  IJ110140, the default situation Linux_Process_Stopped_2
  situation, which triggers when the process state is not equal to
  "Running" and is not equal to "Sleeping", now will trigger for
  situations when the state is "Idle".  This APAR will update the
  default situation to also check for process state of "Idle".
  
  In order for this fix to be used, the situations need to be
  updated.   See the Install Actions section of the Problem
  Conclusion for more information.
  

Problem conclusion

• The situation Linux_Process_Stopped_2 has been updated to
  include the Process State != Idle (KLZ_Process.State *NE Idle).
  
  If the situation Linux_Process_stopped is running, it will
  continue to trigger for Idle processes as the Idle state was not
  added for the Linux_Process attribute group (which was
  superseded by KLZ_Process attribute group) in APAR IJ11040.
  Use the updated Linux_Process_Stopped_2 instead.
  
  
  Install Actions:
  In order for this fix to be used, the situations need to be
  updated.   This can be done by the following
  
  - Delete the situation Linux_Process_Stopped_2
  - Reload in the klz situations by using the "Add TEMS
  Application Support" option from the MTEMS or running the
  "itmcmd support" command
  
  -OR-
  - Edit the situation and add an additional check for
  Process.State != Idle (as documented under Circumvention)
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
     | service pack | 6.3.0.7-TIV-ITM-SP0005
  

Temporary fix

• Edit the situation and add an additional check for Process.State
   != Idle.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITM AGENT UNIX

• Fixed component ID

  5724C040U

Applicable component levels