Healthcare 2015: Win-win or lose-lose?

A portrait and a path to successful transformation.

Primary tab navigation

Healthcare 2015 and care delivery

An increasing focus on value. The rising need to activate responsible citizens. And constantly changing requirements. These crucial factors will force many care delivery organizations (CDOs) to adopt and develop service delivery models with new and sharper strategic focus.

How can CDOs help transform the role of healthcare to a more value-based system? Providers need to develop the following five strategic competencies to improve access, quality and cost issues:

  1. Empower and activate citizens
  2. Collaborate and integrate
  3. Innovate
  4. Optimize operational efficiencies
  5. Enable through IT

Service delivery models, including community health networks, centers of excellence, medical concierges, and price leaders, need to establish an appropriate degree of emphasis on each of the above competencies in order to help develop a solution to today's healthcare crisis.

Ultimately, transformation will require commitment and follow through on coordinated, collaborative efforts among key stakeholders, particularly CDOs and clinicians for fundamental change.

Download the complete IBM Institute for Business Value report

Related links

About the authors

  • Barry Mason

    Barry Mason

    Vice President, IBM Healthcare and Life Sciences

  • Heather Fraser

    Heather Fraser

    Healthcare Lead, IBM Institute for Business Value

  • IBM

    Download the IBV App

    Access our latest thought leadership, including C-suite studies and industry insights. Maintain a library, receive regular updates. Explore enhanced content.

  • IdeaWatch Newsletter

    IdeaWatch Newsletter

    Sign up to receive monthly e-mail updates on recent papers from the IBM Institute for Business Value.

  • #

    Healthcare consulting

    IBM's healthcare solutions, technology and consulting enable organizations to achieve greater efficiency within their operations; collaborate to improve outcomes; and integrate with new partners for a more sustainable, personalized and patient-centric system focused on value.