Cut the Cost of Complexity report 2025

IT complexity is costly—and can slow innovation. IT automation is critical. Find out where you stand.

Power your company’s IT with AI

IBM Institute for Business Value research shows that highly automated companies—companies that have broadly implemented generative AI in their IT processes—are experiencing improved business growth and building value for the future. With the right data, cloud and AI strategies, companies can manage IT complexity and drive measurable results at scale.

28% reduction in IT costs among highly automated organizations¹

Intelligent automation improves IT efficiency and optimizes investments. 

90% ROI attributed to enterprise-level digital transformation¹

When operated at scale, AI-powered IT can deliver significant business value.

36% fewer cybersecurity incidents with intelligent automation¹

Complexity in IT results in inefficiencies, security risks and management challenges. 

10% revenue growth tied directly to automation investments¹

IT automation accelerates business innovation and long-term value.

Industry insights
Retail

Want to spend more time increasing basket size and less time thinking about IT costs?

Retail: Check out the details
Banking and financial markets

Want to turn your IT portfolio into a high-yield asset instead of a slow-moving stock?

Banking/FM: See the insights in the numbers
Electronics manufacturing

Want to know how to operate your IT infrastructure like a well-designed circuit?

Electronics: Understand your baseline
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See it in action

With the help of IBM, Al Rajhi Capital boosted brokerage volume by 40% and onboarding by 1,000% with unified digital experiences. According to the company’s Vice President and Head of IT DevOps, the company went from being the number two brokerage firm in Saudi Arabia to number one.

Take the next step

Read the full “Cut the cost of complexity” report by the IBM Institute for Business Value to learn how you can get more from your technology with intelligent IT automation.

Download the report
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Footnotes

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The information mentioned regarding potential future products is not a commitment, promise or legal obligation to deliver any material, code or functionality. Information about potential future products might not be incorporated into any contract. The development, release and timing of any future features or functionality described for our products remains at our sole discretion.

¹Cut the cost of complexity report, IBM Institute for Business Value, November 2025.