IT complexity is costly—and can slow innovation. IT automation is critical. Find out where you stand.
IBM Institute for Business Value research shows that highly automated companies—companies that have broadly implemented generative AI in their IT processes—are experiencing improved business growth and building value for the future. With the right data, cloud and AI strategies, companies can manage IT complexity and drive measurable results at scale.
Intelligent automation improves IT efficiency and optimizes investments.
When operated at scale, AI-powered IT can deliver significant business value.
Complexity in IT results in inefficiencies, security risks and management challenges.
IT automation accelerates business innovation and long-term value.
Want to spend more time increasing basket size and less time thinking about IT costs?
Want to turn your IT portfolio into a high-yield asset instead of a slow-moving stock?
Want to know how to operate your IT infrastructure like a well-designed circuit?
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¹Cut the cost of complexity report, IBM Institute for Business Value, November 2025.