Overview

Choose value and transparency

You don’t have to overpay for powerful application performance monitoring (APM) solutions. IBM Instana® Observability delivers the best value in the industry for half the average cost. Choose the plan that works best for you, and get all the features you expect, with no surprises.

Ways to buy

Frequently asked questions

What is considered a host?

A host is considered to be any physical or virtual operating system (OS) instance that you monitor with Instana.

Do you charge separately for APM, EUM, infrastructure monitoring, etc.?

No. At Instana, we believe that infrastructure monitoring, end-user monitoring (EUM), and analytics are all core functions of a great APM tool. As such, everything is included in the APM licensing.

Do you work with open source tools for custom metrics, events, and/or tracing?

Yes. Instana is a member of The Cloud Native Computing Foundation (CNCF) and welcomes the use of many open source technologies. Instana makes it very easy for our users to see their open source traces and metrics alongside, and correlated with, Instana’s natively collected metrics and traces.

Are there any variable costs?

No, Instana doesn't charge variable costs to our customers. The APM license includes all traces (unlimited), databases, users and storage.

How can I be sure my data is secure?

At Instana, our commitment to privacy and security has led us to successfully complete our SOC 2 requirements and audit. With this certification you have peace of mind, knowing that there has been an independent and full review of Instana’s security that verified the appropriateness in the design of controls regarding availability, processing integrity, and confidentiality of the service.

What are the billing options?

Instana bills on a per host, per month, billed annually basis.

Can I try Instana before I buy?

Of course. You can try Instana for free for 14 days. Simply sign up for a free trial here (link resides outside ibm.com).