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A perfect addition to distributed software or SaaS offerings, Advanced Support provides prioritized case handling and shorter response time objectives on top of base S&S.
Ideal when the software version you are using is nearing its end-of-support date, Extended Support gives you more time to migrate to a newer supported version.
Essential when you are running the last supported version of software withdrawn from marketing, Sustained Support provides up to 5 additional years of IBM Support so you can plan for what's next.