Middleware App Connect Support
Get the most from your IBM App Connect investment. Stay current and supported throughout the entire product lifecycle.
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Software updates What’s new

View IBM® App Connect Documentation. Select a version to see what’s new in the current release.

Product lifecycle

View IBM App Connect GA and end of support dates to see if it’s time to download a newer VRM.

Ready to upgrade?

Use your Software Subscription and Support benefits to download the latest version or release.

Support essentials IBM App Connect support

Open a case, download fixes, search for tech docs, view known issues (APARs) to help you troubleshoot, prevent and resolve issues.

Go to IBM support
Subscribe to My Notifications

Take a proactive approach to problem prevention. Subscribe to support updates, security bulletins and flashes.

Subscribe to My Notifications
Connect with App Connect users

Share best practices, post questions, get answers, attend events and connect with IBM experts and other App Connect users.

Visit and join the Community
Additional support options

IBM offers flexible support options that let you have the right level of support for App Connect across its entire product lifecycle. Choose the option that’s right for you.

Learn more about support offerings Advanced support

Advanced support provides prioritized case handling and reduced response time on top of base S&S, making it a perfect addition to distributed software or SaaS offerings.

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Extended support

Extended support gives you more time to migrate to a newer supported version, which is an ideal option when the software version you are using is nearing its end-of- support date.

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Sustained support

Sustained support provides up to 5 additional years to plan for what's next, which makes it a must-have when you are running the last supported version of software withdrawn from marketing. 

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Get Started with IBM App Connect on AWS

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