General contact information

General inquiries

Assistance: 800-000-222

IBM Italia
Circonvallazione Idroscalo
20054 Segrate (MI)

^For calls made from within Italy


Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.IBM Hardware and Software Support:
(Operating Systems, WebSphere, Information Management, Cognos, SPSS, Lotus, Tivoli, & Rational)
Toll Free: 800-820-094
Alt. Tel 1: +44 2070 719014
Alt. Tel 2: +49 7034 6409514

For local IBM Authorized Warranty Service Providers:
Email :

Customer support

Contracts, orders status, delivery, inventory, invoices and