Italy

General contact information

General inquiries

Tel: +39-02-7031-2168
800-016-338 ^
Fax: +39-039-600-7150
E-mail: pronto_ibm@it.ibm.com
www.ibm.com/it/it/

Shopping

Tel: 800-000-222

Address

IBM Italia
Circonvallazione Idroscalo
20090 Segrate (MI)
Italy

Support

Technical Support

Electronic service requests can be submitted for hardware or software under warranty or with a support contract.

• Open Service Request

IBM Hardware and Software Support:
(Operating Systems, WebSphere, Information Management, Cognos, SPSS, Lotus, Tivoli, & Rational)
Toll Free: 800-820-094
Tel: +390270309526

For IBM Business Partners (System x Authorised Warranty Service Providers):
Tel: +39 02-7031-6175

Customer support

Contracts, orders status, delivery, inventory, invoices and payments.

^{^}For calls made from within Italy