State of Texas

Welcome

The IBM information on this site is specific to your contract DIR-TSO-3996.

REQUIREMENT FOR STATE OF TEXAS AGENCIES:
AGENCIES REQUIRING THEIR DATA TO REMAIN IN THE CONTINENTAL UNITED STATES WILL REMAIN THEREIN BY UTILIZATION OF IBM’S ENHANCED SECURE SUPPORT (ESS) OPTION FOR THOSE SPECIFIC CUSTOMERS REQUESTING IT OR BY THE CUSTOMER SPECIFICALLY SELECTING A DATA CENTER LOCATED IN THE CONTINENTAL UNITED STATES FOR THEIR DATA LOCATION.

Cooperative Purchasing Program:
Texas has a cooperative purchasing program for technology products and services operated via contracts by the State of Texas Department of Information Resources (DIR) on behalf of the State of Texas. Out-of-state public entities are welcome to purchase using our DIR-TSO-3996 Contract. Texas relies on the Interlocal Cooperation Act, Section 791.025 to document these transactions.

Before purchasing any technology, the entity must check to ensure they have signed an Interlocal Cooperation Contract (ICC) with Texas. The link below can be used to access the Texas web page for ICC authorized entities.

http://dir.texas.gov/View-Contracts-And-Services/Pages/Content.aspx?id=2

If the entity or state has not signed an ICC, the instructions to join the ICC can be found on that link.

Note: Entities must appear on the Texas page as authorized for ICC before any sale may be made.

Visit the DIR website for further information on the Cooperative Contracts Overview or for additional IBM contract details.

Texas Capitol Building

Products & Pricing


Servers

This contract includes Power Systems (System I and System p) Mainframe (System z) and their complementary components such as racks, power supplies and operating system software.

Product and Services specifications

Power Systems and Services
System z and Services
Warranty Information


Storage

This contract includes Storage systems, switches, Storage Volume Controllers and operating system software.

Product and Services specifications

Storage Options and Services
Warranty Information


Software & SaaS

Software price files for Government customers

Prices reflect list price and this contract’s discounts per unit of one (1). Please check with IBM or an approved IBM Business Partner to learn more about discounts for volume or establishing standard configurations.

For Software assistance your IBM contact is:

State agencies & Local Government and Education

Amy Thomas Gerling
athomas@us.ibm.com
1-512-658-1170


Services

IBM’s Global Business Services (GBS), Global Technology Services (GTS), and Lab Services are available via DIR-TSO-3996.

GBS experts can help your agency fundamentally redesign experiences to create new sources of value, digitally reinvent your operations for great efficiency and transform your entire enterprise through cognitive capabilities.  While GTS can provide subject matter experts and installation services that enable our customers to optimize their IT environments and get the most of their IT investment.   Lab services provide deep product expertise to help our clients deploy or optimize our advanced solutions.

Services are available on a “per hour” basis in accordance with the included rate card or as a fixed price developed in conjunction with the an agency to reflect the detailed scope and deliverables.

Entire solutions can be designed and deployed including IBM and non-IBM infrastructure elements, depending your needs. IBM can provide hardware and software for these solutions to customers to provide a complete solution.

Third party products are available via this contract when part of an IBM Global Business Services or Global Technology Services engagement


Watson Health & Watson Education

Watson, IBM’s innovative Cognitive Computing foundation, can understand all forms of data, interact naturally with people, and learn and reason, at scale. IBM currently has over 70 offerings based on Watson, and we are growing those offerings regularly. Those offerings include specialized solutions for Education, Government, Healthcare, Call Center and Citizen Engagement, and more.


Cloud

IBM Cloud Offerings available through DIR-TSO-3996 fall under the categories of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and X as a Service (XaaS) which may include a mixture of Infrastructure, Platform and or Software.

IBM’s Cloud portfolio is designed to meet the different requirements that government and education clients have, enabling choice with consistency of key components so that skills and technologies can be used across public, private, and local cloud environments.


Enhanced Secure Support (ESS)

DIR-TSO-3996 includes the ability to purchase IBM Enhanced Secure Support (ESS) for State of Texas agencies that have a requirement that the data they provide IBM for use in Support interactions (problem determination) remain exclusively within the continental United States. If your agency does not have this requirement, you may choose service offerings from the other available tabs.

General Assumptions:
IBM provides Services for only those Products for which the Client has obtained the appropriate licenses and subscription and support or maintenance under the applicable Service Agreements.

These Services only pertain to how diagnostic data uploaded by Client is accessed by IBM, all other existing terms and conditions remain unchanged.

Business Partners, third party vendors, and the current IBM Enhanced Secure Support exceptions (Software as a Service (SaaS) and on-site services) are excluded from the Services.

How to obtain an ESS Quote?
Reach out to your IBM Team, specifically your IBM Maintenance and Support Services Representative.  If you do not have an IBM Maintenance and Support Services Representative, contact your IBM DIR-TSO-3996 Contract Manager for assistance:

Eric Rice
erice2@us.ibm.com
1-770-863-1572


Maintenance & Support

DIR-TSO-3996 includes the ability to purchase IBM Enhanced Secure Support  (ESS) for State of Texas agencies that have a requirement that their data relating to Services and Support remain exclusively within the continental United States.  If your agency has this requirement, please review additional offerings under the 'Enhanced Secure Support (ESS) tab.  This offering will sit on top of regular Support and Services offerings listed below.

This contract includes Maintenance and related Subscription & Support services.


Quotes & Orders


Quotes & Orders via an IBM Representative:

Purchase Orders

Must:

  • include the IBM Contract number and
  • be addressed to IBM

May be:

          IBM Corporation
          IBM State Contracts Team
          7100 Highlands Parkway
          Smyrna, GA 30082

Payments

Should be remitted to the address which will appear on your IBM invoice or to:

IBM Corporation
PO Box 676673
Dallas, TX 75267-6673


Quotes & Orders via an IBM Authorized Remarketer Business Partner:

Under the Remarketer program, the Purchase Order is made out to the authorized Remarketer Business Partner who will fulfill and invoice the Purchasing Entity. Payments for the order are made directly to the Remarketer Business Partner. The Purchase Order must include the contract number in order to be considered invoking the terms and conditions of this contract. The Remarketer Business Partner will transfer Risk of Loss and Title to the IBM products to the customer accordance with the contract terms.

The Remarketer Business Partners are only permitted to fulfill with the IBM or IBM branded products and services permitted by this contract. Third party products and any Remarketer Business Partner services are specifically excluded.

Only the Business Partners who have completed IBM’s criteria to participate in the Remarketer Program are eligible to remarket using this contract. A current list of eligible Business Partners can be found under IBM & Partner Contacts.


Contract Details

Contract terms and conditions

The IBM State of Texas contract and related services consist of contract number DIR-TSO-3996 and DIR-TSO-3996 Appendix A Standard Terms and Conditions.  Remarketer Business Partner services are specifically excluded.  Additional contract detail can be found on the State of Texas DIR procurement site.

Always review the product and services listed for this state before ordering. Always place this state’s contract number, DIR-TSO-3996, on the Purchase Order in order to invoke the terms and conditions of this agreement.

Resources for How Public Sector Clients outside of Texas can purchase via IBM’s DIR-TSO-3996 contract can be found at the Texas DIR site.

Contract information:


IBM & Partner Contacts


For contract questions, please contact:

International Business Machines Corp
7100 Highlands Pkwy
Smyrna, GA 30082

International Business Machines Corp
10140 Mesa Rim Road
San Diego, CA 92121

Eric Rice
erice2@us.ibm.com
770-863-1572

Karen Schneider
kasch@us.ibm.com
720-397-5563


For quotes from IBM, please contact:

International Business Machines Corp
7100 Highlands Pkwy
Smyrna, GA 30082

Eric Rice
erice2@us.ibm.com
770-863-1572


For quotes & orders from IBM Authorized Remarketer Partners, please contact:

Under the Remarketer program, the Purchase Order is made out to the authorized Remarketer Business Partner who will fulfill and invoice the Purchasing Entity. Payments for the order are made directly to the Remarketer Business Partner. The Purchase Order must include the contract number in order to be considered invoking the terms and conditions of this contract. The Remarketer Business Partner will transfer Risk of Loss and Title to the IBM products to the customer accordance with the contract terms. The Remarketer Business Partners are only permitted to fulfill with the IBM or IBM branded products and services permitted by this contract. Third party products and any Remarketer Business Partner services are specifically excluded.

Only the Business Partners listed below have completed IBM’s criteria to participate in the Remarketer Program and are eligible to remarket using this contract.

Texas Remarketer Partner List

Company / Address Name / Contact Information
ABF Data Systems, Inc.
dba Direct Systems Support
9020 Kenamar Drive, Suite 201
San Diego, CA 92121

David Bell
dbell@directsys.com
512-565-9400

All Blue Solutions, Inc
400 N. Saint Paul St, Ste 900
Dallas, TX, 75201
Kent Kubie
kent.kubie@allbluesolutions.com
214-940-4260
Capitalize Data Analytics
320 Decker Dr., Suite 100
Irving, TX 75062
Eric Soden
ericsoden@capitalizeconsulting.com
952-797-3904
Cherbonnier, Mayer & Associates, Inc.
dba CMA Technology Solutions
8180 YMCA Plaza Dr.
Baton Rouge, LA 70810

Lewis Hannaman
lhannaman@cmaontheweb.com
225-927-9200 x446

Angie Welch
awelch@cmaontheweb.com
225-927-9200 x2071

CIMA Solutions Group, LTD.
118 Lynn Avenue, Suite 300
Lewisville, TX 75057

John Alday
jalday@cimasg.com
972-499-8261

Steven Geter
geter@cimasg.com
972-499-8263

Clear Technologies, Inc.
1199 S. Beltline Road
Coppell, TX 75019

Phil Godwin
shughes@cleartechnologies.net
972-906-7500

ConvergeOne, Inc.
3344 Highway 149
Eagan, MN 55121

Chelsea Jones
cjones@convergeone.com
208-381-0670

Staci Sharp
ssharp@convergeone.com
208-577-2116

DeSpain & Associations, Inc.
dba DAI Source
1036 Harpole Rd
Argyle, TX 76226
Greg Zuanich
gzuanich@daisource.com
832-723-7071
Electronic Data Incorporated (EDI)
780 Carillon Parkway, #100
St. Petersburg, FL 33716
James Flynn
jflynn@edatai.com
727-299-9304
Glasshouse Systems Inc
650 Warrenville Road
Lisle, IL 60532

Bill Aguayo
baguayo@ghsystems.com
714-801-5297

Huber & Associates, Inc.
1400 Edgewood Dr.
Jefferson City, MO 65109
Drew Clark
dclark@teamhuber.com
573-634-5000
KS2 Technologies, Inc.
1020 Mustang Drive
Grapevine, TX 76051

Eric Kuefler
ekuefler@ks2inc.com
(817) 310-1819

Dan Shindeling Jr
danjr@ks2inc.com
(817) 310-1820

KST Data, Inc.
3699 Wilshire Blvd, Suite 100
Los Angeles, CA 90010

Cherie Elkins
celkins@kstdata.com
512-621-4047

Mark Edson
medson@kstdata.com
817-442-1578

LPA Software Solutions, LLC
400 Linden Oaks, Suite 140
Rochester, NY 14625

Kevin M. Bryans
kevin.bryans@lpa.com
585-419-3987

Mainline Information Systems, Inc.
1700 Summit Lake Drive
Tallahassee, FL 32317-7935

Rob Butler
rob.butler@mainline.com
850-219-5183

Krista Campbell
krista.campbell@mainline.com
850-219-5220

Mark III Systems, Inc.
3600 S. Gessner Rd.
Houston, TX 77063

Edgar Romero
edgar.romero@markiiisys.com
713-664-9850

Stan Wysocki
stanw@markiiisys.com
713-664-9850

Miracle Software Systems, Inc.
45625 Grand River Ave
Novi, MI 48374
Prasad Lokam
plokam@miraclesoft.com
248-233-1187
Peak Resources, Inc.
2750 W. 5th Ave
Denver, CO 80204
John Simonton
jsimonton@peakresources.com
303-396-1901
Pinnacle Business Systems, Inc.
3824 S. Boulevard, Suite 200
Edmond, OK 73013

Amber Lawwnun
amber.lawnun@pbsnow.com
405-359-0121

David Traxler
david.traxler@pbsnow.com
601-842-4400

Reverent Technologies, Inc.
2400 Lakeside Blvd, #140
Richardson, TX 75082
Michael Willard
mewillard@reverent.com
469-458-0221
Sirius Computer Solutions, Inc.
10100 Reunion Place, Suite 500
San Antonio, TX 78216
Phyllis Byrd (PJ)
phyllis.byrd@siriuscom.com
210-369-0617
Softech & Associates
1570 Corporate Drive, STE B
Costa Mesa, CA 92626

Corey Meitchik
cmeitchik@softechis.com
714-427-1122 x119

Texas Logic, Inc.
4200A Bicentennial Dr.
McAllen, TX 78504

Mike Braun
mbraun@hecorp.com
956-682-3466

William Hamer
wchamer@hecorp.com
958-682-3466

The Smith Software Group, LLC
dba The Smith Group
6239 Chesley Lane
Dallas, Texas 75214
Lane Smith
lane@thesmithgp.com
214-532-2318
Vertical VAR
dba SPS VAR
3168 Mercer University Drive
Suite 200
Chamblee, GA 30341

Dora Boyd
dora.boyd@spsvar.com
770-216-4458

Tom Lewis
tom.lewis@spsvar.com
770-216-4453