The information on this site is specific to IBM’s contract with CoPA # 4400016179 for Software and Related Services.
Software includes but is not limited to commercially available licensed software, software appliances, software subscriptions and software as a service (SaaS). Agencies must develop and attach the Requirements for Non-Commonwealth Hosted Application Services when purchasing SaaS (see Appendix H).
Services includes but is not limited to, installation, implementation, customization, training, support and maintenance.
Agencies must develop and attach a statement of work to PO's for services (see Appendix G). The total cost for services may not exceed 40% of the software cost (i.e. licensing cost, excluding software support and maintenance).