Featured use case
Online loan application
Applying for a bank loan can be a slow, unsatisfying experience for customers, and a challenge for banks that need to fast-track qualified applicants. IBM® Operational Decision Manager speeds the processing of loan applications so customers receive a quote faster, while banks can easily test and update rules to determine business impact.
Automate Decisions with Business Rules (04:57)
Banking and government use cases
Government and education
Government and education use cases
Employ a proven, iterative approach to policy management for benefits and security. Accelerate your digital transformation and improve responsiveness.
Healthcare use cases
Insurance
Insurance use cases
Improve responsiveness to market demands and competitive threats, automate claim adjudication and improve the transparency and auditability of your policies.
Consumption use cases
Retail
Retail and consumer products use cases
Increase operational agility, create personalized offers, speed up campaign development and enhance customer experience by helping retailers make near real-time decisions.
Travel and transportation
Travel and transportation use cases
Increase customer loyalty by providing personalized offers and manage regulatory compliance for shipping of goods worldwide. Help detect and prevent misuse of transportation services.
Energy and utilities
Energy and utilities use cases
In addition to streamlining operations and providing a better customer experience, which allows you to capture market opportunities faster, you can do so while managing changes in regulation.