IBM Storage Insights free vs IBM Storage Insights Pro

Compare the features of IBM Storage Insights and IBM Storage Insights Pro.

  • The free version is called IBM Storage Insights and provides a unified view of a storage environment with diagnostic event information, an integrated support experience, and key capacity and performance metrics. This includes component health overviews for switches and fabrics with key performance metrics. IBM Storage Insights is available at no cost to IBM Storage Insights Pro subscribers and owners of IBM® block storage systems who sign up.
  • The capacity-based, subscription version is called IBM Storage Insights Pro and includes all the features of IBM Storage Insights plus a more comprehensive view of the performance, capacity, and health of storage resources. This includes key health, performance, and diagnostic information for switches and fabrics. It also helps you reduce storage costs and optimize your data center by providing features like storage reclamation, storage tiering, and advanced performance metrics. The storage systems that you can monitor are expanded to include IBM file, object, software-defined storage (SDS) systems, and non-IBM block and file storage systems, such as Dell EMC storage systems.
In both versions, when problems occur on your storage, you can get help to identify and resolve those problems and minimize potential downtime, where and when you need it.

For upgrading to IBM Storage Insights Pro and the entitlement options, see How to upgrade to IBM Storage Insights Pro?

Compare the features in these two offerings:

Table 1. Features in IBM Storage Insights and IBM Storage Insights Pro
Resource Management Functions IBM Storage Insights IBM Storage Insights Pro
Monitoring Inventory management IBM block storage, switches, fabrics, and VMware ESXi hosts IBM and non-IBM block storage, file storage, object storage, switches, fabrics, and VMware ESXi hosts
Logical configuration Basic Advanced
Health Call Home events Call Home events
Performance Basic
  • 3 storage system metrics: I/O rate, data rate, and response times
  • 4 switches metrics: port saturation, port congestion, port hardware errors, and port logical errors
  • 3 host metrics: host I/O rate, host data rate, host response time
  • 3 virtual machine metrics: I/O rate, data rate, response time
Advanced
  • 100+ metrics for storage systems and their components
  • 40+ metrics for switches and related components
  • 10+ metrics for hosts and related components
  • 10+ metrics for virtual machines and related components
Fleet level performance monitoring in modern UI   Checkmark
Capacity Basic
  • 4 metrics: used capacity, available capacity, total capacity, and compression savings aggregated for storage systems
  • 2 host metrics: SAN capacity, used SAN capacity
  • 2 virtual machine metrics: SAN capacity, used SAN capacity
Advanced
  • 25+ metrics for storage systems and their components
  • 10+ metrics for hosts and related components
  • 10+ metrics for virtual machines and related components
Drill down performance workflows to enable deep troubleshooting   Checkmark
Explore virtualization relationships   Checkmark
Explore replication relationships   Checkmark
Retention of configuration and capacity data
2 years
(Only the last 24 hours is shown)
2 years
Retention of performance data
1 year
(Only the last 24 hours is shown)
1 year
Exporting performance data to a file   Checkmark
REST API access   Checkmark
Monitoring IBM Storage Ceph®   Monitor information, such as cluster ID, IP address, version, status, probe data collection, and many more.
Storage as a Service (STaaS) dashboard   Checkmark
Warranty and maintenance dashboard   Checkmark
Performance deviation Checkmark Checkmark
AI Performance planning   Checkmark
Capacity planning Checkmark Checkmark
AI generated suggestions Checkmark Checkmark
Service Filter events to quickly isolate trouble spots Checkmark Checkmark
Hassle-free log collection Checkmark* Checkmark
Simplified ticketing Checkmark Checkmark
Show open and closed ticket history Checkmark* Checkmark
IBM Support Checkmark Checkmark
Workload placement advisor Find best suited storage system for your new workloads or storage partition. Find best suited storage system for your new workloads or storage partition.
Monitoring storage partition migration Checkmark Checkmark
FlashSystem grid Checkmark Checkmark
Log uploads to existing IBM Storage Ceph support tickets   Checkmark
Volume group   Container to manage a set of related volumes as a single object.
Reporting Inventory, capacity, performance, and storage consumption reports
  • Capacity reports for block storage systems and pools
  • Inventory reports for block storage systems, switches, chassis, and switch ports
All reports
Audit logging Checkmark Checkmark
Alerting Predictive Alerts Checkmark Checkmark
Ransomware threat detection for volumes and volume groups. Checkmark Checkmark
Workload anomaly detection Checkmark Receive an email notification at the configured email addresses whenever a workload anomaly alert is triggered.
Customizable, multi-conditional alerting, including alert policies   Checkmark
Analytics Business impact analysis (applications, departments, and groups)   Checkmark
Distributing workloads across FlashSystem devices within a FlashSystem grid Checkmark Checkmark
Optimize capacity with reclamation   Checkmark
Security ISO/IEC 27001 Information Security Management standards certified Checkmark Checkmark
Security posture dashboard   Checkmark
Pricing Entitlements Free Capacity-based subscription
Ecosystem integration OpenTelemetry   Checkmark
Dynatrace   Checkmark
Jira Checkmark (Webhook support in the free version of IBM Storage Insights to receive only ransomware threat detection alerts.) Checkmark
ServiceNow Checkmark (Webhook support in the free version of IBM Storage Insights to receive only ransomware threat detection alerts.) Checkmark
Slack Checkmark (Webhook support in the free version of IBM Storage Insights to receive only ransomware threat detection alerts.) Checkmark
Microsoft Teams Checkmark (Webhook support in the free version of IBM Storage Insights to receive only ransomware threat detection alerts.) Checkmark
Prometheus   Checkmark
IBM Cloud Pak® for Security   Checkmark
Grafana   Checkmark
vSphere plugin   Checkmark
IBM Cloud Pak for AIOps   Checkmark
IBM Storage Defender Checkmark Checkmark
Chatbot   Checkmark
Model Context Protocol (MCP)   Checkmark
Restriction: *You must have a current warranty or maintenance agreement for an IBM block storage system to open tickets and send log packages.
In IBM Storage Insights, you can monitor IBM block storage only. In IBM Storage Insights Pro, you can monitor IBM block storage, and the following additional storage:

* Support for IBM Storage Scale System is available only when the system is monitored through Call Home with cloud services.

* In the free version of IBM Storage Insights, support for IBM Storage Scale (ESS and GSS) is available only through a data collector, and the available views are limited.

* Support for XIV, IBM Storage Accelerate, IBM FlashSystem A9000, and IBM FlashSystem A9000R in IBM Storage Insights is deprecated. You cannot onboard new systems. IBM Storage Insights will remove existing systems by December 2026. Download and save any required telemetry data before removal.

* Support for Call Home with cloud services:
  • Storage systems that run IBM Storage Virtualize 8.5.3 and later and have 128 GB of memory per node can be integrated with IBM Storage Insights by using Call Home with cloud services.
  • Only IBM Storage Ceph systems with version 7 or later are supported for monitoring in IBM Storage Insights through Call Home with cloud services. You cannot add IBM Storage Ceph systems to IBM Storage Insights through data collector.
  • The preferred method for device addition is through Call Home with cloud services. But, if you prefer to add the device through Data Collector, select IBM Storage FlashSystem C200.
For more information about Call Home with cloud services, see Enabling Call Home with cloud services.

For the complete list of devices that you can monitor, see Supported devices in IBM Storage Insights.