Open a case for IBM Spectrum Control license entitlement validation request

You can open a support case to request IBM Spectrum Control license entitlement validation to access IBM Storage Insights Pro.

1. Select the Type of support required.
   It should include the category that best matches your issue.
   Example:

   Product Support

2. Enter a Case title.
   Use a short and specific title.
   Example:

   Request for IBM Spectrum Control license entitlement validation for IBM Storage Insights Pro access

3. Select the Product manufacturer.
   Example:

   IBM

4. Select the Product name.
   Example:

   IBM Storage Insights

5. Set the Severity or business impact.
   Choose the severity level that best reflects the impact on your operations, based on the definitions shown on the page.
   Example:

   4 - Minimal impact (how-to questions, minor problems)

6. Enter the Case description of your problem.
   Example:

   Please find the entitlement details below for validation:
   
   Customer Name: ABC Technologies Pvt Ltd
   Customer Number: XXXXXXX
   Agreement Number: AGR-XXXXXX
   Site Number/Site ID: SITE-XXXXX

   You can choose your preferred language from the drop down.
7. Select whether you want to receive the Enhanced or Basic email notifications.
8. Enter the Client reference number and Case contact number.
9. Save the Case Template for future use if you want.
10. Click Submit case and wait for the confirmation page.