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IBM Spectrum Control and IBM Storage Insights Pro Support for Dell EMC

Product Documentation


Abstract

Support of Dell EMC with IBM Storage Insights Pro and IBM Spectrum Control 5.4 (all versions).

Content

Dell EMC devices were tested with the following devices:

Supported Devices Provisioning Performance Monitoring
Dell EMC Unity Hybrid (Unity 300 / 400 / 500 / 600) 1
Dell EMC Unity All Flash (Unity 300F / 400F / 500F / 600F) 1
 
No
Yes 2

Device Configuration:

  • When you add a Dell EMC Unity device, IBM Storage Insights and IBM Spectrum Control collects data by connecting directly to the device.

Dell EMC devices were tested with the following SMI-S provider levels:

Provider  Supported Devices Provisioning Performance Monitoring
EMC Solutions Enabler v8.4 
EMC Solutions Enabler v8.3 
 
   
VMAX3 Series 5
VMAX2 Series 5
VMAX 5
No Yes
EMC VNXe 2 Operating Environment (OE) level 3.0 and above
VNXe3200
VNXe1600
No No
EMC SMI-S Provider v4.6 and Solutions Enabler v7.6
 
VNX2 Series 6, 7
VNX1 Series 6, 7

Symmetrix
VMAX2 Series
VMAX1 Series 3
 
No Yes 4

 
Device Configuration:

  • When you add a Dell EMC VMAX, VNX, or VNXe, IBM Spectrum Control and IBM Storage Insights collects data by using the Dell EMC SMI-S Provider or Dell EMC Solutions Enabler.
  • When you add other supported Dell EMC devices, IBM Spectrum Control and IBM Storage Insights collects data by using an SMI-S 1.2 agent.

  
Tips:

  • Provisioning functions are not supported.
  • Storage system data is probed and collected once every 24 hours, unless probe schedule is not daily, for example a weekly probe.
  • For key concepts related to non-IBM storage like Dell EMC devices, check out  Key concepts: IBM Spectrum Control support for non-IBM storage.
  • Newer firmware levels are also supported. For IBM Spectrum Control, an upgrade to a later version might be required, particularly for new functions. IBM Storage Insights is automatically upgraded.  If any problems occur when using newer firmware levels, open a support case. IBM Support will investigate the problem and attempt to resolve it. You can open cases for IBM Spectrum Control or IBM Storage Insights at  https://www.ibm.com/mysupport.

 
Limitations and considerations

  • Storage Insights supports monitoring a single storage device managed by EMC Solutions Enabler / SMIS Provider.  Storage Insights does not correctly handle multiple storage devices managed by EMC Solutions Enabler.
  • The interop namespace for all Dell EMC devices is /interop.
  • Review the EMC Support Issues listed in the "Limitations and known issues for IBM Spectrum Control", for example:   5.4.3 Limitations and Known Issues for IBM Spectrum Control.
  • 1 Virtual Volumes (VVols) are not yet supported and will be ignored while monitoring the device.
  • 2 VNXe Series 1 models (3100, 3150 and 3300) are not supported.
  • 3 Reports of thin provisioned storage have not been tested.
  • 4 Refer to the known performance management and limitations documented for certain EMC SMI-S Provider 4.x / Solutions Enabler 7.x levels. 
  • 5 VMAX Embedded NAS (eNAS) is not supported. 
  • 6 EMC VNX Unified is not supported.
  • 7 It is recommended to use EMC SMI-S Provider 4.6.2.9 (stand-alone SMI-S Provider, downloaded from EMC support site) for VNX Series devices.

Learn more about IBM Spectrum Control

IBM Spectrum Control is an on-premises storage management, monitoring, and reporting solution for storage systems, hypervisors, servers, fabrics, and switches.

Learn more about IBM Storage Insights

IBM Storage Insights is a complementary offering to IBM Spectrum Control. It's an off-premises, IBM Cloud service that provides cognitive support capabilities, monitoring, and reporting for storage systems.

  • For detailed information about the capabilities of IBM Storage Insights, see IBM Knowledge Center.
  • For a complete list of the storage systems that are supported by IBM Storage Insights, see  Supported resources.

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Document Information

Modified date:
22 February 2022

UID

swg27050251