Web Related Issues
When dealing with HTTP related issues, the first step is recognizing the error in question, whether it be an HTTP error status (such as a 404 File Not Found or 500 Internal Server Error) , an abnormality in page functionality (such as an incorrect or blank page being returned), or an issue with redirection (redirecting to the wrong page).
If other devices such as a web server or the WebSphere plugin exist in front of the application server, the issue could also reside in one of these devices.
Once the problem is identified and located, appropriate steps may be taken to begin debugging and narrow down the problem.
MustGather: Web container problems in WebSphere Application Server and WebSphere Liberty
MustGather: Request failures accessing WebSphere Application Server dynamic content through IBM HTTP Server
“IBM prides itself on delivering world class software support with highly skilled, customer-focused people. ”
Contact Support