Revolutionizing customer acquisition for financial services companies with cognitive computing
Traditional approaches to customer acquisition are failing to hit the mark, and many loan brokers and lenders are looking for a better way. acuteIQ uses cognitive computing techniques to connect commercial lenders with customers who are likely to be looking to borrow, helping them to boost conversion rates and capture new types of business.
Supporting rapid global growth while maintaining cost-effective compliance
To meet global compliance needs, Integra LifeSciences had to archive historical data while rolling out a global ERP system and retiring redundant ERP systems from acquisitions. With IBM InfoSphere® Optim™ Archive, Integra can now manage data efficiently and support ongoing compliance.
Launching a cognitive virtual assistant to provide personalised support
Working with the IBM® Watson® Assistant service on the IBM Cloud™ platform, Arthritis Research UK created an online virtual assistant designed to answer queries about a diverse range of self-management topics, including exercise and medication.
Enabling responsive, delightful customer services with cloud content management from Box
Whether they visit in-branch or online, today’s retail banking customers expect a fast, personalized and opti-channel service. To nurture long-term customer relationships, ATB Financial is replacing time-consuming paper-based processes with streamlined digital workflows—paving the way to seamless, personalized customer experiences.
Helping analytics take off across a global business by moving to the cloud
STA Travel’s clients aren’t the only ones embarking on new journeys. The world’s largest student and youth travel agency is exploring fresh ways of bringing analytics to its global business with IBM® Planning Analytics on Cloud—unlocking trusted, real-time insights that power smarter decisions and better business performance.
Keeps the business in glowing health with next-generation analytics
When the unexpected happens, we turn to insurance companies to provide a safety net. To help its teams make the best decisions to support its customers, one major US insurer decided to upgrade its analytics environment with IBM® Cognos® Analytics—unlocking new self-service capabilities that help business users find answers for themselves.
Moving money effectively with highly available file transfer for billion-dollar transaction volumes
Processing an average of 31 transactions per second in 2015, even a few minutes of unplanned downtime has a significant impact on Western Union's business. By implementing IBM® Global High Availability Mailbox, Western Union will reduce its recovery time objective from hours to minutes, ensuring that critical files are always transferred on time.
Delivering stellar service that customers can bank on
Visiting the bank only to find that the system is down and your transaction cannot be completed is a universally frustrating customer experience. To prevent this, Dubai Islamic Bank Pakistan Limited (DIBPL) boosted performance by moving the Oracle Database for its core banking system to powerful IBM® Power Systems™ and IBM FlashSystem® storage.