Learn how Watson Assistant improves customer experiences, empowers live agents and lowers costs in this Forrester TEI report.



More accurate


Proven up to 14.7% more accurate than competitive solutions in a recent published study on machine learning.

Highly scalable


Handles thousands of concurrent phone calls to support even the most demanding call center environments.

Pays for itself


Delivers clear return on investment over 3 years according to Forrester TEI report.


Customer care and telephone integrations

Connects to the CRM and contact center platforms you use every day in your call center.

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