At Generali Hong Kong, we knew it was time to transform our way of doing business. We were growing fast in a market that was also evolving quickly. There has always been a need to reduce the complexity in the way insurance business is conducted without compromising the regulations, and with rising customer expectations […]
Banks throughout the world is consistently ranked at the top as one of the most trusted institutions. They want their banks to offer a safe foundation for their financial planning. And banks made it their priority. The health pandemic changed this concept of trust. We have seen significant up take on digital access to banking […]
The COVID-19 outbreak is impacting all segments of the financial services industry from retail banking, transaction banking, corporate banking to investment banking. Facing operational stress, concerns about employee health and working environment, market volatility and other issues, banks have responded with multiple actions including the shift to mostly remote working environments, enabling employees to assist […]
How do you give your offering the love of millions? For ages, enterprises have been searching for the right answer. Those who did are now respectable brands. Those who did not are exceptional business cases of what went wrong. But getting a consumer hit is no longer enough. To be successful, today’s enterprises need to […]
Companies have always valued talent. But in today’s market where expertise comes at a premium, there is a need to disrupt how talent is attracted, managed, and retained. This is the reason why employee experience is now at the front and center of all CHRO initiatives.
Digital transformation is an ever-present challenge that is now entering a new era. The coming of what many call the 4th industrial revolution is driving businesses into the era of intelligence. Driven by the unprecedented convergence of technological, social and regulatory forces, technologies like artificial intelligence (AI), automation, Internet of Things (IoT), blockchain and 5G […]
The airline industry is facing fresh new headwinds. Over the past years, the volume of passengers and cargo have spiked to new heights. Spurred by economic growth, globalization and an increasing consumer appetite to discover new horizons, more consumers and goods are taking to the skies. Consumer expectations, led by global digitization, are soaring. Travelers […]