Artificial Intelligence

Shifting into high gear with intelligent automation

Author: Data & Artificial Intelligence Leader, IBM Global Markets Organisations in retail and consumer products are entering a new phase of technological innovation. From automatically rerouting shipments, to bypassing bad weather, to personalising in-store services based on analysis of a customer’s facial expressions, AI-powered intelligent automation is rapidly transforming both industries in unexpected ways. The […]

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With AI-powered translation, industries look to speak every customer’s language

Author: Jordan Teicher, Content Producer, IBM Industries and and Joseph Rakowski   When Aussie, Danny May’s passport was stolen during a business trip to China, he had to think quickly to try to recover it. So he downloaded a translation app on his phone, searched for some Chinese phrases that might help explain his situation, […]

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Guided by a sense of purpose

Author: Data & Artificial Intelligence Leader, IBM Global Markets Organisations in retail and consumer products are entering a new phase of technological innovation. From automatically rerouting shipments, to bypassing bad weather, to personalising in-store services based on analysis of a customer’s facial expressions, AI-powered intelligent automation is rapidly transforming both industries in unexpected ways. The […]

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Smart lakes in the fight against Red Tide

Author: Isuru Fernando, Country Analytics & Artificial Intelligence Leader, IBM New Zealand Around the world, Red Tide is negatively impacting our environment, including in Australia and New Zealand. This year on the Florida coast at least a hundred manatees, a dozen dolphins, thousands of fish and 300 turtles were all suspected to have died due […]

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Using AI to find a needle in a haystack – in seconds

Author: Bratin Sarkar, APAC Communication Sector Marketing Leader Awarded IDC Digital Disruptor of the Year (2017), Australia-based global start-up media company Oovvuu is winning business with more than 90 world-leading broadcasters and publishers (including the BBC, Bloomberg, Al Jazeera, Press Association, Deutsche Welle, TechCrunch and Reuters). Sourcing video content from its partners, Oovvuu uses artificial […]

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How AI is breathing new life into te reo Māori

Author: Jason Lovell, Reobot creator “Kia ora!” – Whether you’re Māori or not using this greeting says so much about New Zealand and how proud we are of our unique culture. Although, it hasn’t always been this way. It’s only in recent years that we’ve really started to take steps to make sure it remains […]

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Welcome to the new world of the AI assistant for business

Author: Chris O’Connor, General Manager, Internet of Things Offerings (USA) Remember the old series running in the 1980s called Knight Rider? KITT the talking car, anticipating its driver’s needs, guarding him from dangers, sometimes driving the car for him and equipping him with the information he needed to make the right decisions? That is no […]

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The Marriage between AI and Automation

Author: David Thurkle | Offering Lead, Cognitive Process Automation Integrating intelligent automation across an enterprise can transform the customer experience, increase productivity, reduce costs and reshape the world – but what else can automation do when enhanced by AI? It can enable visibility and insight across hundreds of processes, allowing employees to spend more time […]

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Q: What do consumers want? A: Seamless digital interactions

Author: Brent Davids | IBM ANZ Business Development Executive & Customer Cognitive Care Leader “Nothing is more frustrating than hearing that robotic voice on the other end of the phone line telling me I have progressed further in a queue that I didn’t even want to be in the first place.” Today’s customers demand quick, […]

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Could your next employee be an AI-powered digital human?

Written by: Jordan Teicher, Content Producer, IBM Industries This story is part of Big Thinkers, a series of profiles on business leaders transforming industries with bold ideas. “Humans can communicate in lots of ways,” said Greg Cross. “But when we actually want to have important conversations we always do those face to face.” Cross, the […]

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Green means AI for traffic and beyond

Written by: Rich McKay, Content Producer, IBM Industries Irritation, the mother of invention? Yes, according to IBM Master Inventor Steve Hobson. “What commonly happens in the invention process is that people are driven by the constant irritations and annoyances of life,” Hobson said. “And traffic lights appear to have a malicious intent whenever you approach […]

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