Artificial Intelligence

Harness the power of AI by turning data into new ways of doing business. Meet IBM Watson, the AI platform for professionals.

Deliver in months what used to take years

Author: Jason Price, Vice President IBM Technology A/NZ It’s easy to remember 2020 for what went wrong. But in many ways, the crises of last year are already creating hope and transformation opportunities, both for society and business. Over the last year, businesses have developed new partnerships, capabilities and ways of working. And from IBM’s […]

Continue reading

A new AI agent gives voice to a Samoan community

Author: Steve O’Donnell, IBM New Zealand’s Managing Partner for Global Business Services An AI-powered agent named Tala may open the door on a new way of measuring sentiment and getting feedback from New Zealand’s ethnic communities. Developed and designed by Beca, one of Asia Pacific’s largest advisory, design and engineering consultancies, The Talanoa Project is […]

Continue reading

Meet Emma the new virtual AI concierge powered by IBM Watson

IBM business partner, Replikr, together with global certification agency Exemplar Global, have created Emma, a virtual agent using IBM Watson Assistant that helps thousands of auditors globally navigate the vast number of training and career options provided online by Exemplar Global. Emma represents the first phase of an AI strategy to scale personalised advice to […]

Continue reading

Advanced weather forecasting could save Aussie businesses billions

Storms are getting bigger, more frequent, and more intense, causing huge amounts of damage. But what if we never got the weather wrong again? When Michael Wang first started forecasting weather, about 25 years ago, human intelligence was just as important as computational power. Experienced forecasters developed a sixth sense – like a hunch – […]

Continue reading

Why companies are embracing sustainability

From heating buildings to building solar farms, corporations are listening to their customers and investing in technologies to reduce carbon emissions. As concerns about the damaging effects of climate change continue to grow, businesses across Australia both big and small are increasingly taking the lead on environmental action, setting science-based targets and implementing the required […]

Continue reading

See Qantas’ history remastered with AI and IBM Power Systems

Authors: Nirandika Wanigasekara, AI Practitioner, Adam Makarucha, AI Practitioner, Ben Swinney, AI Technical Specialist, IBM Systems 2020 is an iconic moment in Qantas’ history, marking 100 years of flying. However, with current travel restrictions hampering their celebrations, IBM saw an opportunity to bring the last century of flight back to life for the Qantas team […]

Continue reading

New Documentary – Beyond COVID: Emerging Smarter

Author: Jodie Sangster, Chief Marketing Officer, IBM Australia & New Zealand The ambition for most of us right now is to live in a world beyond the grips of COVID-19. While this year has presented all of us with incredible challenges, it has also created unique opportunities for businesses, governments and leaders across our society […]

Continue reading

Making sense of machine learning

Originally published on The Australian. Artificial intelligence is increasingly powering life’s touchpoints from Spotify playlists to approving home loans. The benefits are clear but only if we understand them. When Nick Kyrgios met Rafael Nadal in a packed centre court at Wimbledon 2019, it was always going to be a tempestuous affair. The fiery Australian went […]

Continue reading

POWERful Contextual Bandits are helping us to emerge smarter

For most organisations, making real-time decisions can be challenging, primarily because the required data resides in silos; on-premise systems, public clouds, and private clouds. As a result, when the pandemic hit us, most organisations weren’t prepared to dynamically respond to changes in their customers’ preferences and circumstances. For instance, many grocery stores in Australia and […]

Continue reading

Can a bot named Sam help citizen scientists save our seas?

A custom data platform and AI tools help UNEP plumb the depths of global water pollution By Jennifer C. Clemente With his furrowed brow and direct gaze, Sam pauses thoughtfully before answering a seemingly innocent question: “Why do you care about marine litter?” “Good question. I care because the people who created me, the men and […]

Continue reading

Designing Intelligent Workflows inside IBM Garage

Author: Kim Bartkowski, Design Principal, iX, Global Business Services, IBM A/NZ In my last post, I introduced a new blueprint framework our teams in the IBM Garage are using to create Cognitive Enterprises using AI. In this article, I will be talking about a new design practice and complimentary artefact to a Cognitive Enterprise Blueprint […]

Continue reading

Diversity needed to tackle the inherent bias in artificial intelligence

AI is designed to make our lives easier. But there’s a big problem when the people who design the systems program in their own bias. Social distancing has been one of the most significant themes of 2020, and it’s not limited to human contact. In June, three technology giants distanced themselves from the multibillion-dollar business […]

Continue reading