artificial intelligence

Base22: A blueprint for finding the value in information

The most exciting thing about my job is being able to work with a variety of companies across the world. I’ve worked in the automotive industry, in the logistics business, with pharmaceutical companies and with oil companies. And the one thing they all have in common is information overload. Extracting maximum value from information Large […]

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AI plus Social = Learning what customers want

Companies are always trying to get inside their customers’ heads. They ask: What will they buy? Why will they buy it? And how do I get them to buy my products instead of my competitors’? Marketers have used evolving forms of market research and demographic customer segmentation and analysis for many years. But you can’t […]

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AI technology helps protect teens from cyberbullying

An astonishing 87% of youth have witnessed cyberbullying. In 2017 alone, over 13 million American children were bullied or cyberbullied. For me, the struggle against bullying and cyberbullying is a personal one. In October of 2006, my 13-year-old daughter Megan took her own life as a result of cyberbullying. Committed to helping prevent similar tragedies, […]

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Citizens benefit from intelligent automation and self-service

No one likes to stand in long lines and enter the same information many different times. Unfortunately, that’s what our citizens often face when applying for government health and human services programs. IT systems at many agencies are out of date, typically 20 to 30 years old, and they usually don’t offer citizens the ability […]

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Improving people’s lives through digital transformation

As a member of the German Bundestag, I often speak about how government can improve people’s lives through digital transformation. Unfortunately, talking about the Internet of Things (IoT) and artificial intelligence in general has a tendency to put people to sleep! Everyone has a computer and a smartphone, what else is there to say? I’ve […]

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Re-imagining logistics with aerial drone delivery

Imagine if customers could receive small packaged goods in less than an hour, instead of a day or a week. The time and cost savings could change how goods are purchased and consumed, with far-reaching consequences across the supply chain and to people’s lives. That is the promise of today’s emerging autonomous transportation systems that […]

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Chatbots help bridge the context gap in customer service

Meet Nadine. Nadine finds unexpected charges on her phone bill and, boy, is she frustrated. The same thing happened last month, and she had to speak with three different agents before the problem finally went away. Now that it’s back, Nadine is considering a switch to another provider. She even tweets about it, complaining to […]

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IBM Watson whispers, world record breaks

I’m proud of the recent run of the SilverHook powerboat between Key West and Cuba not only because our team broke the world record, but also because we are transforming the sport of offshore powerboat racing. A key factor is data-driven artificial intelligence. Not only does collecting and analyzing live data help us drive the […]

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