3 ways IT leaders can combat complexity with hybrid IT support
2 min read - As organizations continue to digitize IT environments, many IT leaders find themselves tasked with managing IT support for both cloud and on-premises infrastructures. There’s no doubt that managing these environments in a cost-effective way can be a challenge—one that is…
CAT Telecom launches COVID-19 application to track health of tourists
3 min read - The COVID-19 pandemic has had a tremendous economic impact on Thailand, particularly its tourism industry. In the early days of the outbreak, when Thailand first locked down and its citizens traveling abroad began to return home, the manual, paper processes…
3 technology support trends to watch in 2020
3 min read - Technology support is a fast-moving industry, one that must both respond to disruptive change and constantly reinvent itself to improve user experience. From chatbots that learn from interactions to improve their functionality over time to augmented reality support that boosts…