IBM Support

PM02389: MESSASGES NOT PROCESSED AFTER FAILURE OF DATASTORE

Fixes are available

7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for IBM i
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for Windows
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for AIX
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for HP-UX
7.0.0.9: Java SDK 1.6 SR7 Cumulative Fix for WebSphere Application Server
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for Solaris
7.0.0.9: WebSphere Application Server V7.0 Fix Pack 9 for Linux
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for IBM i
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for Windows
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for HP-UX
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for AIX
7.0.0.11: Java SDK 1.6 SR7 Cumulative Fix for WebSphere Application Server
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for Solaris
7.0.0.11: WebSphere Application Server V7.0 Fix Pack 11 for Linux
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for AIX
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for HP-UX
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for IBM i
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Linux
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Solaris
7.0.0.13: WebSphere Application Server V7.0 Fix Pack 13 for Windows
7.0.0.13: Java SDK 1.6 SR8FP1 Cumulative Fix for WebSphere Application Server
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for AIX
7.0.0.15: Java SDK 1.6 SR9 Cumulative Fix for WebSphere Application Server
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for HP-UX
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for IBM i
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Linux
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Solaris
7.0.0.15: WebSphere Application Server V7.0 Fix Pack 15 for Windows
7.0.0.17: WebSphere Application Server V7.0 Fix Pack 17
7.0.0.17: Java SDK 1.6 SR9 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.19: WebSphere Application Server V7.0 Fix Pack 19
7.0.0.21: WebSphere Application Server V7.0 Fix Pack 21
7.0.0.23: WebSphere Application Server V7.0 Fix Pack 23
7.0.0.25: WebSphere Application Server V7.0 Fix Pack 25
7.0.0.27: WebSphere Application Server V7.0 Fix Pack 27
7.0.0.29: WebSphere Application Server V7.0 Fix Pack 29
7.0.0.31: WebSphere Application Server V7.0 Fix Pack 31
7.0.0.27: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.33: WebSphere Application Server V7.0 Fix Pack 33
7.0.0.35: WebSphere Application Server V7.0 Fix Pack 35
7.0.0.19: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.21: Java SDK 1.6 SR9 FP2 Cumulative Fix for WebSphere
7.0.0.23: Java SDK 1.6 SR10 FP1 Cumulative Fix for WebSphere
7.0.0.25: Java SDK 1.6 SR11 Cumulative Fix for WebSphere Application Server
7.0.0.27: Java SDK 1.6 SR12 Cumulative Fix for WebSphere Application Server
7.0.0.29: Java SDK 1.6 SR13 FP2 Cumulative Fix for WebSphere Application Server
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
7.0.0.31: Java SDK 1.6 SR15 Cumulative Fix for WebSphere Application Server
7.0.0.35: Java SDK 1.6 SR16 FP1 Cumulative Fix for WebSphere Application Server
7.0.0.37: Java SDK 1.6 SR16 FP3 Cumulative Fix for WebSphere Application Server
7.0.0.39: Java SDK 1.6 SR16 FP7 Cumulative Fix for WebSphere Application Server
7.0.0.41: Java SDK 1.6 SR16 FP20 Cumulative Fix for WebSphere Application Server
7.0.0.43: Java SDK 1.6 SR16 FP41 Cumulative Fix for WebSphere Application Server
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APAR status

  • Closed as program error.

Error description

  • Messages are not processed following a failure of the datastore
    (such as DB2) and subsequent termination and restart of the
    Adjunct process.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server V7.0 messaging on z/OS               *
    ****************************************************************
    * PROBLEM DESCRIPTION: Messages are not processed following a  *
    *                      failure and recovery of the Adjunct     *
    *                      region (CRA).                           *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Following the failure and restart of the Adjunct Region
    (CRA), messages may no longer be processed by WebSphere
    Application Server messaging engine on z/OS. The problem occurs
    because the Pause Element Token (PET) has been zeroed out by
    the recovery manager prior to notifying the Server Regions
    (SRs) that the CRA has failed. The zeroing out of the token
    deletes a valid token created by the restarted CRA that is
    needed by the SRs to properly notify the CRA that the SR has
    purged the internal work queues as part of recovery.
    
    Occurrence of the error can be confirmed by a trace of SR. A
    WebSphere Environment variable ras_trace_specific with a
    value of 0301F000 will produce the trace for the module in
    which the error occurs. If necessary, the trace may be set
    for the single applicable trace point by setting the variable
    ras_trace_specific to a value of 0301F00D.
    
    The trace entry should contain the description "bbocjfpu
    bbocfjpp call" and should have a PET value that is binary
    zeroes (null) similar to the edited trace entry shown here:
    
    Trace: 2009/09/03 14:50:16.406 01 t=9C6608 c=UNK key=P8
    (0301F00D) Description: bbocjfpu bbocjfpp call
    JFAP PET:   00000000 00000000 00000000 00000000
    

Problem conclusion

  • The recovery manager has been changed to remove the zeroing of
    the Pause Element Token (PET). The PET is now available to the
    Server Region (SR) to notify the restarted Adjunct Region (CRA)
    that internal work queues have been purged has part of recovery.
    
    APAR PM02389 is currently targeted for inclusion in Service
    Level (Fix Pack) 7.0.0.9 of WebSphere Application Server V7.0.
    
    Please refer to URL:
    //www.ibm.com/support/docview.wss?rs=404&uid=swg27006970
    for Fix Pack availability.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM02389

  • Reported component name

    WEBSPHERE FOR Z

  • Reported component ID

    5655I3500

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-11-30

  • Closed date

    2010-01-22

  • Last modified date

    2010-04-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBSPHERE FOR Z

  • Fixed component ID

    5655I3500

Applicable component levels

  • R700 PSY UK55133

       UP10/03/26 P F003

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS7K4U","label":"WebSphere Application Server for z\/OS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
24 October 2021