Finding Transaction Information

Supply chain transactions are complex, involving many exchanges. Answering simple questions frequently requires an EDI specialist. See how Sterling Business Transaction Intelligence featuring AI saves time and effort when you need to find out more information, such as where a specific order is in its lifecycle.

You can make requests using natural language search. Sterling Business Transaction Intelligence instantly finds and correlates all documents that are relevant to your search and organizes them so you can view the entire transaction. This saves time and effort normally required to locate every document manually and “stitch” them together in the transaction flow.

Find a specific transaction using natural language search. For example, by simply entering “show me order 9546” Watson displays that exact order. Or, enter “show me October shipments”, and see all shipments for the month of October.

Program title band and search window from IBM Business Transaction Intelligence

Understand how the details of your electronic exchanges impact your business.

Start with a high-level dashboard view to see operational information about your transaction. See the technical details of EDI exchanges and orient them toward business objectives such as operations, financials, and customer satisfaction.

Example of transaction information panel from IBM Business Transaction Intelligence

Get a big-picture view of the transactions flowing with your partners and through the system.

$ £ ¥ $£€ ¥ ORDER ACKNOWLEDGE SHIP INVOICE PAY 148 122 182 128 98

Understand whom you are trading with most — not in terms of order volume, but who generates the most activity.

Light Tree Citycool Aurora Shipsmart Abbys Place Duondu Lism Logistics Cryonite Frontosis Retrombee

Finding Transaction Information

Supply chain transactions are complex, involving many exchanges. Answering simple questions frequently requires an EDI specialist. See how Sterling Business Transaction Intelligence featuring AI saves time and effort when you need to find out more information, such as where a specific order is in its lifecycle.

You can make requests using natural language search. Sterling Business Transaction Intelligence instantly finds and correlates all documents that are relevant to your search and organizes them so you can view the entire transaction. This saves time and effort normally required to locate every document manually and “stitch” them together in the transaction flow.


Understand how the details of your electronic exchanges impact your business.

Start with a high-level dashboard view to see operational information about your transaction. See the technical details of EDI exchanges and orient them toward business objectives such as operations, financials, and customer satisfaction.

Example of transaction information panel from IBM Business Transaction Intelligence


Get a big-picture view of the transactions flowing with your partners and through the system.

$ £ ¥ $£€ ¥ ORDER ACKNOWLEDGE SHIP INVOICE PAY 148 122 182 128 98

Understand whom you are trading with most — not in terms of order volume, but who generates the most activity.

Example of chart showing top customers by document count, from IBM Business Transaction Intelligence


Find a specific transaction using natural language search. For example, by simply entering “show me order 9546” Watson displays that exact order. Or, enter “show me October shipments”, and see all shipments for the month of October.

Program title band and search window from IBM Business Transaction Intelligence