IBM Watson Discovery was named a "Leader" in Gartner's Magic Quadrant Insights Engines 2021.

What is natural language processing?


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Why Watson Discovery for NLP

Market leader

Recognized by Forrester and Gartner as a leader in text analytics and AI search

Ready for business

Understands your complex business documents and the language of your domain, with support in more than 13 languages, including English, Japanese, Spanish and more

Constant innovation

Our natural language processing is underpinned by innovations from IBM Research, bringing new features like summarization and natural language generation

How Watson can help

Real results with natural language processing

Improve employee efficiency


employee time saved by using AI search, like Watson Discovery, to find answers.

Decrease time to resolution


faster case resolution by using Watson Discovery to identify root causes and detect emerging trends.

Boost return on investment


revenue increase by using Watson Natural Language Understanding to classify and review documents.

Featured products

Which natural language processing product is right for you?

Watson Discovery

Surface high-quality answers and rich insights from your complex enterprise documents - tables, PDFs, and more - with AI search. Enable your employees to make more informed decisions and save time with real-time search engine, text mining and topic modeling capabilities that perform text extraction and analyze relationships and patterns buried in unstructured data sets.

Watson Natural Language Understanding

Analyze text to increase your understanding of human language. Analyze text in big data in formats including HTML, webpages, social media, and more. Leverage the capabilities in this natural language tool kit to identify concepts, keywords, categories, semantics, and emotions, root form and to perform text classification, entity extraction, named entity recognition (NER), sentiment analysis, and summarization.

Watson Assistant

Improve customer experience and customer support across channels like chatbots and voice with a conversational AI platform. Provide your employees with question answering and disambiguating virtual assistants, so they can focus on higher-value work. All while reducing costs.

Ways to get started