Artificial intelligence (AI) solutions
Operationalize AI across your business to deliver benefits quickly and ethically
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Put AI into action now

Recent developments within artificial intelligence (AI) have demonstrated the scale and power of this technology on business and society. However, businesses need to determine how to structure and govern these systems responsibly to avoid bias and errors as the scalability of AI technology can have costly effects to both business and society.

As your organization uses different datasets to apply machine learning and automation to workflows, it’s important to have the right guardrails in place to ensure data quality, compliance, and transparency within your AI systems.

IBM can help you put AI into action now by focusing on the areas of your business where AI can deliver real benefits quickly and ethically. Our rich portfolio of business-grade AI products and analytics solutions are designed to reduce the hurdles of AI adoption, establish the right data foundation, while optimizing for outcomes and responsible use.

Our researchers are developing the next generation of advances in AI software and hardware to bring frictionless, cloud-native development and use of foundation models to enterprise AI.

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Read about IBM's approach to AI ethics
Begin your journey to AI
Benefits Industry leading products

Positioned as a leader within Gartner's Magic Quadrant for conversational AI platforms.

 Register for the report Research-driven technology

Stay at the forefront of responsible AI innovation with IBM Research driving the adoption and scaling of AI.

 See the latest AI projects Cost-savings solutions

Improve productivity through faster model development and deployment, yielding USD 1.2—3.4 million in benefits.

 Read the Forrester report

Products

IBM has an AI solution to support where you are in your AI journey, allowing your organization to gain a competitive advantage in the marketplace. Our AI, data science and data management solutions support a range of real-world use cases from digital labor, proactive IT, cybersecurity automation, AI infrastructure and more. Take the next step in AI implementation and lifecycle management by learning more about our products and their pricing models.
Deliver consistent and intelligent customer care across all channels in real-time Explore IBM watsonx® Assistant
IBM watsonx® Orchestrate
Save time and effort for your digital workers. Automate tedious tasks to be faster and easier, changing the way your teams work.
IBM watsonx Code Assistant
Enable developers of all experience levels to write code with AI-generated recommendations.
IBM Watson® Discovery
Apply natural language processing to discover insights and answers more quickly, improving operational workflows.
watsonx.ai
Train, validate, tune, and deploy foundation and machine learning models, with ease.
watsonx.data
Scale AI workloads, for all your data, anywhere.
watsonx.governance
Enable responsible, transparent and explainable data and AI workflows.
IBM Turbonomic®
Respond more quickly—even proactively—to performance slowdowns and outages in your tech stack with end-to-end visibility and context.
IBM Instana Observability
Enhance your application performance monitoring to provide the context you need to resolve incidents faster.
IBM AIOps Insights
AIOps Insights is an early product experience to validate and solve the problems central IT operations teams face in managing the availability of enterprise IT resources through event and incident management.
Services Artificial intelligence (AI) consulting
Reinvent critical workflows and operations by adding AI to maximize experiences, decision-making and business value.
 IBM Security X-Force
Engage our team of hackers, responders, researchers and analysts to protect your organization from global threats through services such as penetration testing, crisis management services and more.
 Technology Expert Labs
Co-create with our experts to make the most out of your technology. Implement with ease for faster results, stay ahead with the latest AI innovations, and upskill your team to drive broader adoption.

Use cases

IBM supports a number of AI applications to help your business to drive operational efficiencies, deliver insights, and create better employee and customer experiences. Some of our most common use cases include customer service, proactive IT, and cybersecurity automation, which have had strong adoption across industries such as supply chain, healthcare and financial services.

Digital labor Reimagine work Unlock new levels of productivity by optimizing business processes, empowering people and creating high-quality customer and employee experiences. Unlock productivity with AI and automation
IT automation IT and network efficiency Get comprehensive visibility into IT and network environments, automate routine tasks and help teams maintain peak performance and availability across distributed clouds and networks. AIOps and network performance solutions
AI for cybersecurity Safeguard your business from cyber threats AI allows security operations teams identify behavioral patterns among bad actors, enabling them to respond faster and even proactively to cyber threats. Manage the threat landscape with AI at the helm

Case study

Person with headset sitting down at a desk and smiling at a laptop
Insurance
Humana

Costly pre-service calls were reduced and the healthcare provider experience improved using Watson’s conversational AI to quickly determine patient insurance coverage. The solution receives more than 7,000 voice calls from 120 providers per business day.

Resources The basics of artificial intelligence
What is artificial intelligence? Learn about the history of AI, the difference between deep learning and machine learning, and the types of AI applications.
 Read about a three-step approach to AI governance
Discover insights on how to build governance systems capable of monitoring ethical AI
 Foundation models at scale
Foundation models are general-purpose, large-scale models that can be fine-tuned to accomplish a wide set of tasks, creating an opportunity for enterprise.
 How IBM Consulting brings a valuable and responsible approach to AI
IBM Consulting explains their approach when embarking upon new AI projects.
 Advancing AI ethics beyond compliance
Ethical considerations for AI have never been more critical than they are today.
Scale your enterprise AI capabilities
Learn how to operationalize AI across your organization in the latest chapter of the Data Differentiator.
Accelerate climate-related discoveries with AI
The largest geospatial foundation model—made by watsonx.ai with NASA data—is now open sourced on Hugging Face.
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