IBM Support

System x Product Information - Servers

Troubleshooting


Problem

Links to instructions for IBM System x and xSeries

Resolving The Problem

Tables are provided for each system (example: x330) and Type (example: 8687). Click on the highlighted hotspot in the table and a Web page will open the subject document. Click the document name/part number to launch a "PDF" file. Most files will have an index in the left margin where chapters on BladeCenter or System x can be located. Any exceptions to the standard publications are contained in this document under each system heading.


Global News
Daylight Saving Time 2007 fixes for System x and BladeCenter
System x CA Perchlorate requirements
Xccellerator Product labeling
Want to see compatible upgrade option part numbers for your server?
1801 Errors

Education
IBM Systems Education

Machine warranties and license information
Machine warranties and license information

Select your system:

IBM System x products
System x3105 System x3105 System x3650 T System x3650 T
System x3500 System x3200 System 3655 System x3655
System x3550 System x3400 System 3655 System x3755
System x3455 System x3455 System x3800 System x3800
System x3500 System x3500 System x3850 System x3850
System x3550 System x3550 System x3950 System x3950
System x3650 System x3650 System x3950 E System x3950 E
System x3650 NAS System x3650 NAS . .

IBM eServer xSeries products
· RXE 100 · xSeries 232 · xSeries 326m · xSeries 366
· xSeries 100 · xSeries 235 · xSeries 340 · xSeries 370
· xSeries 130 · xSeries 236 · xSeries 330 · xSeries 380
· xSeries 135 · xSeries 240 · xSeries 335 · xSeries 382
· xSeries 150 · xSeries 250 · xSeries 336 · xSeries 440
· xSeries 200 · xSeries 255 · xSeries 340 · xSeries 445
· xSeries 205 · xSeries 260 · xSeries 342 · xSeries 450
· xSeries 206 · xSeries 300 · xSeries 343 · xSeries 455
· xSeries 206m · xSeries 305 · xSeries 345 · xSeries 460
· xSeries 220 · xSeries 306 · xSeries 346 · e325
· xSeries 225 · xSeries 306m · xSeries 350 · e326
· xSeries 226 · xSeries 325 · xSeries 360 · e326m
· xSeries 230 · xSeries 326 · xSeries 365    

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IBM System x3105
Type 4347
Dealer Confidential Hints and Tips
Hints and Tips
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
System x CA Perchlorate requirements
System x Warranty

IBM System x3200
Type 4362, 4363
Dealer Confidential Hints and Tips
Hints and Tips
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
System x CA Perchlorate requirements
System x Warranty

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IBM System x3250
Type 4364, 4365, 4366
Dealer Confidential Hints and Tips
Hints and Tips
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
System x CA Perchlorate requirements
System x Warranty

IBM System x3400
Type 7973, 7974, 7975 and 7976
Dealer Confidential Hints and Tips
Hints and Tips
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
System x CA Perchlorate requirements
System x Warranty

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IBM System x3455
Type 7984 and 7986
Dealer Confidential Hints and Tips
Hints and Tips
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
System x CA Perchlorate requirements
System x Warranty

IBM System x3500
Type 7977
Dealer Confidential Hints and Tips
Hints and Tips
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
System x CA Perchlorate requirements
System x Warranty

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IBM System x3550
Type 1013, 1913, 7978
Dealer Confidential Hints and Tips
Hints and Tips
Overview
Packaging Instructions
Packaging Instructions for Fabricated Cushion
Packaging Instructions for Molded Cushion
Replacement Packaging Process
System service parts listing
System x CA Perchlorate requirements
System x Warranty

IBM System x3650
Type 1914, 7979
Dealer Confidential Hints and Tips
Hints and Tips
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
System x CA Perchlorate requirements
System x Warranty

IBM System x3650 NAS
Type 7980
Dealer Confidential Hints and Tips
Hints and Tips
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
System x CA Perchlorate requirements
System x Warranty

IBM System x3650 T
Type 7980
Dealer Confidential Hints and Tips
Hints and Tips
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
System x CA Perchlorate requirements
System x Warranty

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IBM System x3655
Type 7985
Dealer Confidential Hints and Tips
Hints and Tips
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
System x CA Perchlorate requirements
System x Warranty

IBM System x3755
Type 8877
Dealer ConfidentialHints and Tips
Hints and Tips
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
System x CA Perchlorate requirements
System x Warranty

IBM System x3800
Type 8865, 8866
Dealer Confidential Hints and Tips
Hints and Tips
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
System x CA Perchlorate requirements
System x Warranty
User's Guide

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IBM System x3850
Type 7362, 7365, 8863, 8864
Dealer Confidential Hints and Tips
Hints and Tips
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
System x CA Perchlorate requirements
System x Warranty
Warranty and Support Information

IBM System x3950
Type 7363, 7366, 8872, 8878
Dealer Confidential Hints and Tips
Hints and Tips
Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
Scalability Enablement/Memory Card
System service parts listing
System x CA Perchlorate requirements
System x Warranty
User's Guide
Warranty and Support Information

IBM System x3950 E
Type 7364, 7367, 8874, 8879
Dealer Confidential Hints and Tips
Hints and Tips
Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
Scalability Enablement/Memory Card
System service parts listing
System x CA Perchlorate requirements
System x Warranty
User's Guide
Warranty and Support Information

 

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IBM eServer xSeries RXE-100
Type 8684
Dealer Confidential Hints and Tips
Option and Installation Guide
Overview
Packaging Instructions
Replacement Packaging Process
Problem Determination and Service Guide
System service parts listing

IBM eServer xSeries 100
Type 8486
Dealer Confidential Hints and Tips
Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing

IBM eServer xSeries 130
Type 8654, 8672
Dealer Confidential Hints and Tips
Installation Guide
Overview
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing

IBM eServer xSeries 135
Type 8654, 8672
Dealer Confidential Hints and Tips
Installation Guide
Overview
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
User's Reference Guide

IBM eServer xSeries 150
Type 8658
Dealer Confidential Hints and Tips
Installation Guide
Overview
Problem Determination and Service Guide
Replacement Packaging Process
User's Reference Guide

IBM eServer xSeries 200
Type 8478
Problem Determination and Service Guide
Type 8479
Installation Guide
All models
Dealer Confidential Hints and Tips
Overview
User's Reference Guide
Replacement Packaging Process
System service parts listing

IBM eServer xSeries 205
Type 8480
Dealer Confidential Hints and Tips
Option Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing

IBM eServer xSeries 206
Type 8482
Option Installation Guide
All models
Dealer Confidential Hints and Tips
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
Special Instructions for SATA drives

IBM eServer xSeries 206m
Type 8485, 8490
5Ux20D Tower-to-Rack Kit Installation Instructions
Configuration and Options Guide
Dealer Confidential Hints and Tips
Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Rack Mounting Instructions
Replacement Packaging Process
System service parts listing
User's Guide

IBM eServer xSeries 220
Type 8646
Problem Determination and Service Guide
All models
Dealer Confidential Hints and Tips
Internal drive installation
Overview
Replacement Packaging Process
System service parts listing

IBM eServer xSeries 225
Type 8647
OptionInstallation Guide
Problem Determination and Service Guide
Rack Mounting Instructions
Type 8649
Problem Determination and Service Guide
All models
4U X 24D Tower to Rack Instructions
Dealer Confidential Hints and Tips
Overview
Packaging Instructions
Replacement Packaging Process
System service parts listing
Special instructions
Special instructions for SCSI cables

IBM eServer xSeries 226
Type 8488, 8648
4U X 24D Tower to Rack Instructions
Dealer Confidential Hints and Tips
Installation Guide
Option Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
User's Guide

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IBM eServer xSeries 230
Type 8658
Dealer Confidential Hints and Tips
Installation Guide
Overview
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
Tower-to-Rack Installation Instructions

IBM eServer xSeries 232
Type 8668
Dealer Confidential Hints and Tips
Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Rack Installation Instructions
Replacement Packaging Process
System service parts listing

IBM eServer xSeries 235
Type 8671
Dealer Confidential Hints and Tips
Option Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Rack Installation Instructions
Replacement Packaging Process
System service parts listing
User's Guide
Special instructions
Special instructions for 2 CPU systems
Special instructions for 9-pin Serial cable(s)

IBM eServer xSeries 236
Type 8841
Dealer Confidential Hints and Tips
Installation Guide
Option Installation Guide
Overview
Packaging Instructions
Power supply Option Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
User's Guide
Special instructions
Special instructions for Planars

IBM eServer xSeries 240
Type 8664
Dealer Confidential Hints and Tips
Installation Guide
Overview
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
Tower-to-Rack Installation Instructions

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IBM eServer xSeries 250
Type 8665
Dealer Confidential Hints and Tips
Overview
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
User Reference Manual

IBM eServer xSeries 255
Type 8685
Dealer Confidential Hints and Tips
Option Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
User's Guide

IBM eServer xSeries 260
Type 8865
Dealer Confidential Hints and Tips
Option Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Rack Installation Instructions
Replacement Packaging Process
System service parts listing
User's Guide

IBM eServer xSeries 300
Type 8672
Dealer Confidential Hints and Tips
Installation Guide
Overview
Power Installation Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing

IBM eServer xSeries 305
Type 8673
Dealer Confidential Hints and Tips
Option Installation Guide
Overview
Problem Determination and Service Guide
Replacement Packaging Process
System board technical update
System service parts listing
User's Guide

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IBM eServer xSeries 306
Type 8836
Option Installation Guide
Rack Installation Instruction
User's Guide
All models
Dealer Confidential Hints and Tips
Installation and User's Guide
Overview
Problem Determination and Service Guide
Packaging Instructions
Replacement Packaging Process
System service parts listing

IBM eServer xSeries 306m
Type 8489, 8491
Dealer Confidential Hints and Tips
Installation and User's Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
User's Guide

IBM eServer 325
Type 8835
Dealer Confidential Hints and Tips
Installation Guide
New firmware and driver file naming convention
Option Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
Rack installation instructions
Safety Information
System service parts listing
User's Guide

IBM eServer 326
Type 8848
Dealer Confidential Hints and Tips
Installation Guide
New firmware and driver file naming convention
Option Installation Guide
Overview
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
User's Guide

IBM eServer 326m
Type 7969
Installation Guide
Option Installation Guide
Problem Determination and Service Guide
User's Guide
All models
Dealer Confidential Hints and Tips
IBM Service Guide
New firmware and driver file naming convention
Overview
Packaging Instructions
Replacement Packaging Process
Safety Information
System service parts listing

IBM eServer xSeries 330
Type 8674
User's Guide
All models
Cabling Configurations
Dealer Confidential Hints and Tips
Installation Guides
IntelliStation R Pro (Type 8674, 6851), and Network Equipment Building System (Type 8674) Hardware Maintenance Manual
Overview
Power Installation Instructions
Replacement Packaging Process
System service parts listing
Special instructions
Special instructions for RAID Card cable routing

IBM eServer xSeries 335
Type 8676
Option Installation Guide
User's Guide
All models
Dealer Confidential Hints and Tips
Overview
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing

IBM eServer xSeries 336
Type 8837
Dealer Confidential Hints and Tips
Installation Guide
Option Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Rack Installation Guide
Replacement Packaging Process
RSA II User's Guide
System service parts listing
Technical Update on Features and Specifications
User's Guide

IBM eServer xSeries 340
Type 8656
Dealer Confidential Hints and Tips
Installation Guide
Overview
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing

IBM eServer xSeries 342
Type 8669
Dealer Confidential Hints and Tips
Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing

IBM eServer xSeries 343
Type 8827
Dealer Confidential Hints and Tips
Overview
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
User's Guide

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IBM eServer xSeries 345
Type 8670
Dealer Confidential Hints and Tips
Option Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Rack Installation Guide
Replacement Packaging Process
System service parts listing
User's Guide
Special instructions
Special instructions for Remote Supervisor Card

IBM eServer xSeries 346
Type 8840
Overview
ProcessorPackaging Instructions
Packaging Instructions for OEM models
Packaging Instructions for Cisco models
Rack Installation Guide
User's Guide
All models
Dealer Confidential Hints and Tips
Problem Determination and Service Guide
Option Installation Guide
Replacement Packaging Process
System service parts listing

IBM eServer xSeries 350
Type 8682
Dealer Confidential Hints and Tips
Installation Guide
Overview
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
User's Guide

IBM eServer xSeries 360
Type 8686
Dealer Confidential Hints and Tips
Overview
Packaging Instructions
Problem Determination and Service Guide
Rack Installation Instructions
Replacement Packaging Process
System service parts listing
User's Guide

IBM eServer xSeries 365
Type 8861, 8862
Dealer Confidential Hints and Tips
Installation Guide
Option Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
User's Guide
Replacement Packaging Process
System service parts listing

IBM eServer xSeries 366
Type 8863
Dealer Confidential Hints and Tips
Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Rack Installation Instructions
Replacement Packaging Process
System service parts listing
User's Guide

IBM eServer xSeries 370
Type 8681
Dealer Confidential Hints and Tips
Hardware Maintenance Manual
Installation Guide
Overview
Replacement Packaging Process
System service parts listing
User's Guide

IBM eServer xSeries 380
Type 8683
Dealer Confidential Hints and Tips
Installation Guide
Overview
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
User's Guide

IBM eServer xSeries 382
Type 8834
Dealer Confidential Hints and Tips
Overview
Packaging Instructions
Problem Determination and Service Guide
Replacement Packaging Process
System service parts listing
User's Guide

IBM eServer xSeries 440
Type 8687
Dealer Confidential Hints and Tips
Option Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Product Guide (General Information)
Rack Installation Instructions
Replacement Packaging Process
System service parts listing
Troubleshooting Guide
User's Guide
Special instructions
Special instructions for Scalability cables

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IBM eServer xSeries 445
Type 8870
CD-ROM drive removal movie
CD-ROM or diskette drive eject mechanism installation movie
CEC cover removal movie
Dealer Confidential Hints and Tips
Diskette drive removal movie
Hot-swap DIMM installation movie
Option Installation Guide
Overview
Packaging Instructions
Power supply removal movie
Problem Determination and Service Guide
Product Guide (General Information)
Rack Installation instructions
Replacement Packaging Process
System service parts listing
User's Guide
Special instructions
Special instructions for Scalability cables

IBM eServer xSeries 450
Type 8688 (single node)
Dealer Confidential Hints and Tips
FAQ Hints and Tips
Installation Guide
Option Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Product Specification and Marketing Brochures
Replacement Packaging Process
System service parts listing
User's Guide
Special instructions
Special instructions for Mid Plane
Special instructions for Processor Sub ASM

IBM eServer xSeries 455
Type 8855 (multinode)
Dealer Confidential Hints and Tips
FAQ Hints and Tips
Installation Guide
Option Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Rack Installation Instructions
Replacement Packaging Process
System service parts listing
User's Guide

IBM eServer xSeries 460, MXE 460
Type 8872, 8874
Dealer Confidential Hints and Tips
Enablement Kit
Installation Guide
Overview
Packaging Instructions
Problem Determination and Service Guide
Rack Installation Instructions
Replacement Packaging Process
System service parts listing
User's Guide
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Document Location

Worldwide

Operating System

System x:Windows Server 2008

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Document Information

Modified date:
24 January 2019

UID

ibm1MIGR-5072883