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IBM Business Automation Workflow and IBM Integration Designer Software Support Lifecycle Addendum

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Abstract

IBM Business Automation Workflow and IBM Integration Designer adhere to a Single Stream Continuous Delivery (SSCD) Software Support Lifecycle Addendum.

Content

Available and future Single Stream Continuous Delivery updates

Single code stream

Business Automation Workflow (BAW) and IBM Integration Designer are published using a Single Stream Continuous Deliver model, meaning a single version is offered with an indeterminate amount of future updates by way of frequent SSCD update releases. This means that support is provided for any SSCD update on this single stream that is not more than two (2) years old or supported LTSR releases.

If you are on a non-LTSR update level that is more than two years old or an LTSR release which has reached end of support, you must move to a more current update to request IBM Support to investigate a problem that you report.  There will be no End of Support (EOS) Announcements for specific versions since each update level ages out of support automatically. A Support Extension is also not available for specific SSCD releases except where noted in the release table below.

If the offering itself is withdrawn, IBM will announce (formally) the EOS at least 12 months in advance and may offer a Support Extension. For any specific SSCD though, you may consult the table below for its end of support date.

SSCD Updates

A Single Stream Continuous Delivery (SSCD) update is used to deliver new product features as well as defect fixes (APARs). Only the latest two SSCD updates are normally eligible to receive Interim Fixes for newly discovered issues. The SSCD updates are delivered as a single package and are usually released several times a year. To stay current, avoid being impacted by known defects and security vulnerabilities, and take advantage of the latest product features, upgrade to the latest SSCD update.

An SSCD update is installed as one installable. The profile and database update steps are automated as part of installing the product and starting the server, though you must verify the installation's success. Manual steps will be necessary when there are database schema changes between the source level of the current update and the target update. For more information, see the technical documents that accompany each release. 
 

Interim Fixes

Interim fixes between SSCD updates are released only for critical defects, and are provided as an installable fix on top of a specific update. New interim fix builds for eligible critical defects will be provided only on the last two SSCD updates or any active LTSR, and you are always expected to upgrade to one of these to ensure you are eligible to receive interim fixes for critical defects. Interim fixes are included in and replaced by the next scheduled SSCD update when it is released.

  • The only scenarios in which an interim fix is either published officially on Fix Central  or can be requested from IBM Support are:
    • Defects that have a critical business impact
    • Regressions introduced by a former interim fix or SSCD update
    • Security vulnerabilities
  • Both interim fixes solving regressions and security vulnerabilities are proactively published by IBM Support on Fix Central, and all recommended fixes should be applied to ensure a stable and secure environment.
  • All non-critical fixes will be included in the next available SSCD update once the fix has been completed.
  • IBM Support might offer an interim test fix to clients to verify that a code fix is working and solving the problem. Do not install interim test fixes on production environments. The final official interim fix is included in the next SSCD update.

Note: New functional updates are not made available for previously released SSCD update packages and LTSRs, only defects can be back ported.

Single Stream Continuous Delivery update roadmap and availability

When an SSCD update is published, it includes all the features and fixes from previously published updates. Older updates are removed and announced on a regular interval basis. 

Under this addendum

  • SSCD updates that are replaced and superseded by the latest available update are removed from Fix Central and the Live Repository.
    Important: Keep a local copy of the SSCD update related assets (IBM Installation Manager repository files and installation instructions) in case you need to install the update again after it is no longer available to be downloaded.
  • Interim fixes published on Fix Central and the Live Repository are not removed and remain officially available to be downloaded.
  • SSCD updates that are planned to be removed are carefully chosen by IBM Support and client requirements are considered as well. This document outlines the roadmap for these updates to be removed including the target date.
  • Related documentation is kept and updated in IBM Knowledge Center. Similarly, SSCD update related technotes (such as post-upgrade tasks) are removed, but the instructions are merged with the content of the latest available update technotes.
  • In urgent and critical situations, you can send a request to IBM Support to get access to recently removed SSCD updates and the related documentation.
  • Removing an SSCD update from the official IBM resources like Fix Central and the Live Repository do not affect or limit the existing support contracts. The same quality of support is offered to clients still running on older updates.
Long Term Serviceability Release
The following are reasons and characteristics for offering an LTSR:
  • Frequent releases might not be suitable for all clients. This the primary reason for offering an LTSR option.
  • An LTSR is supported for a longer period of time to help clients when frequent functional updates might not be practical and a longer-term deployment is more suitable. IBM might elect to declare any SSCD update package as an LTSR.
  • The minimum period of time for support and eligible fixes is specified in the "Available and future Single Stream Continuous  Delivery updates" section.
Available and future Single Stream Continuous Delivery updates
IBM Business Automation Workflow 18.0.0.0 is a soft bundle and contains the separate installables of IBM Business Process Manager V8.6 CF 2018.03 and IBM Case Manager 5.3.3. Since IBM Business Automation Workflow 18.0.0.1, Business Process Manager and Case Manager have been shipped as a single installable.
IBM Business Automation Workflow
Publish date 
(yyyy-mm-dd)
End of support**
(yyyy-mm-dd)
Eligible for new interim fixes*** Update or LTSR Comment
IBM Business Automation Workflow 18.0.0.0  2018-03-23 2020-03-23
No
Update
IBM Business Automation Workflow 18.0.0.1 2018-07-06 2020-07-06 No Update
IBM Business Automation Workflow 18.0.0.2 2018-12-13 2020-12-13 No Update
IBM Business Automation Workflow 19.0.0.1 2019-04-04 2021-04-04 No Update Usage and known defect assistance provided through 2022-09-30.
IBM Business Automation Workflow 19.0.0.2 2019-06-27 2021-06-27 No Update Usage and known defect assistance provided through 2022-09-30.
IBM Business Automation Workflow 19.0.0.3 2019-12-12 2022-10-31
Yes
LTSR Eligible for support and fixes until 2022-10-31.  Support extensions will be available through 2023-10-31.
IBM Business Automation Workflow 20.0.0.1 2020-06-26 2022-06-26 No Update
IBM Business Automation Workflow 20.0.0.2 2020-12-18 2023-04-30 Yes LTSR Eligible for support and fixes until 2023-04-30
IBM Business Automation Workflow 21.0.2 2021-06-25 2023-06-25 No Update
IBM Business Automation Workflow 21.0.3 2021-12-17 2023-12-17 Yes LTSR Eligible for support and fixes until 2023-12-17
IBM Business Automation Workflow 22.0.1 2022-06-24 2024-06-24 Yes Update
*Projected end of support date based on minimum committed support period

An IBM Process Federation Server SSCD update usually accompanies a new SSCD update for IBM Business Automation Workflow. This table shows all SSCD updates for Process Federation Server:

Process Federation Server SSCD downloads
Process Federation Server 18.0.0.0
Process Federation Server 18.0.0.1
Process Federation Server 18.0.0.2
Process Federation Server 19.0.0.1
Process Federation Server 19.0.0.2
Process Federation Server 19.0.0.3
Process Federation Server 20.0.0.1
Process Federation Server 20.0.0.2
Process Federation Server 21.0.2
Process Federation Server 21.0.3

An IBM Integration Designer SSCD update might accompany a new SSCD update for IBM Business Automation Workflow. This table shows all SSCD updates for IBM Integration Designer:

IBM Integration Designer
Publish date
(yyyy-mm-dd)
End of support**
(yyyy-mm-dd)
Eligible for new interim fixes*** Update or LTSR Comment
IBM Integration Designer 18.0.0.1 2018-09-21 2020-09-21 No Update
IBM Integration Designer 18.0.0.2 2018-12-13 2020-12-13 No Update
IBM Integration Designer 19.0.0.2 2019-06-27 2023-03-31 Yes LTSR Eligible for support and fixes until 2023-03-31
IBM Integration Designer 20.0.0.1 2020-06-26 2022-06-26 No Update
IBM Integration Designer 20.0.0.2 2020-12-18 2023-04-30 Yes LTSR Eligible for support and fixes until 2023-04-30
IBM Integration Designer 21.0.2 2021-06-25 2023-06-25 No Update
IBM Integration Designer 21.0.3 2021-12-17 2023-12-17 Yes LTSR Eligible for support and fixes until 2023-12-17
IBM Integration Designer 2022-06-24 2024-06-24 Yes Update

*Projected end of support date based on minimum committed support period


**Not to be confused with product level End of Support. Refer to the "Lifecycle Document" link in each table for details regarding product level end of support statements for that product.

***Refer to "SSCD Updates" and "Interim Fixes" sections above for additional details, including the criteria for critical interim fixes. 

End of Support for Desktop Process Designer

Business Automation Workflow packages the 8.5.7 desktop Process Designer, however the support lifecycle of desktop Process Designer is not tied to the support lifecycle of Business Automation Workflow. The support lifecycle for desktop Process Designer is instead covered by IBM Business Process Manager Tools and Add-Ons 8.5.x. For more information about End of Support (EOS) date announcements, see the linked software lifecycle page.

The EOS date for IBM Business Process Manager Tools and Add-Ons was 30 April 2021, meaning that a support extension is required for assistance with the desktop Process Designer. Customers are recommended to migrate to using the web based Process Designer. For recommendations when migrating to use of the web Process Designer, see: Converting from desktop Process Designer to web-based Process Designer .

 

IBM reserves the right to modify this addendum at any time and will communicate any modification and exceptions with a product announcement, a general addendum announcement, a support flash, or other form of IBM announcement. For additional information about the product-level support lifecycle, such as the end-of-support date, see the links at the bottom of this page prefixed by "Software lifecycle".

Related links:
Business Automation Workflow and IBM Integration Designer Software Support Lifecycle Addendum (here)

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Document Information

Modified date:
24 June 2022

UID

ibm10871252